TTC Service Changes: May 8, 2022

Several of the service cuts implemented in November 2021 will be restored with the May 2022 schedules. This includes express service on several routes. Although planned service will be 6.2% lower than the original budget for this period, the TTC intends to resume restoration of full service through the fall to the end of the year.

Information in this article is taken from the May 8, 2022 Scheduled Service Summary and from a copy of the detailed memo on service changes which was provided by a source. Normally the TTC sends these to various people in advance, but for some unknown reason, the document has not officially been sent to the normal external recipients.

There are some conflicts between information in the two documents and I have tried to reconcile these with my own judgement about which is correct because it is not unusual for there to be discrepancies in descriptions of service changes.

Rapid Transit Services

There are no changes in rapid transit services.

Streetcar Services

  • The 501H/501L Queen replacement buses for service on the west end of the route will be shortened to turn back downtown via University Avenue, Adelaide Street and York Street rather than operating to Broadview & Gerrard or Broadview Station.
    • Eastbound buses will operate as 501U.
    • Bus service will be provided from Birchmount, Queensway and Eglinton divisions.
    • There is no change to the existing 501 Queen streetcar service between Neville Loop and Bathurst Street (Wolseley Loop), nor to the 301 Blue Night Bus operation.
  • Headways on 505 Dundas and 506 Carlton will be blended to allow for the shared terminal at High Park Loop.
    • The 505 Dundas routing change to High Park Loop will be officially recognized in the schedules.
    • Service will be reduced during most periods on both routes as a seasonal change.
  • 306 Carlton Blue Night will operate with buses to Dundas West Station.
  • 509 Harbourfront: Seasonal service increase evenings and weekends.
  • 512 St. Clair: Service increase on weekdays.

Bus Services

Routes With Express Service Changes/Restorations

  • 29/929 Dufferin:
    • Local service improved during most periods on weekdays.
    • Weekend service rescheduled for articulated buses.
    • Weekend express service restored using artics.
  • 939 Finch East Express:
    • Weekend service restored.
  • 41/941 Keele:
    • Local service changed from articulated to standard buses on weekdays with improved frequency of service.
    • Midday express service restored.
    • Express operation changed to articulated buses.
  • 43/943 Kennedy:
    • Minor service reallocation on weekday local service.
    • Peak period express service restored.
  • 52/952 Lawrence West:
    • Service reliability adjustments weekdays
    • Express peak period service improvements
  • 60/960 Steeles West:
    • Seasonal service reductions
    • Reliability changes
  • 68/968 Warden:
    • Reliability changes and some weekend service improvements.
    • Peak period express service restored.
  • 85/985 Sheppard East:
    • All 85 local service on weekends will now operate with standard sized buses rather than with artics.
    • Weekend 985 express service restored.

Diversions

Note: These diversions are described in the service memo, but are not reflected in the scheduled service summary.

  • 31 Greenwood:
    • Effective approximately May 18, service will be diverted to Coxwell Station while the loop at Greenwood Station is closed for Easier Access construction. This work will last about one year.
  • 57 Midland
    • Service reliability adjustments.
    • Northern terminus shifted to the Redlea cul-de-sac via Steeles and Redlea.

Other Changes

  • 365 Parliament Blue Night Bus:
    • Weekend service that was removed in error in fall 2021 will be restored.
  • 73 Royal York and 76 Royal York South:
    • Service reliability improvements
    • During some periods, the 73B Eglinton service will interline with the 76B Queensway service.
  • 83 Jones
    • Recovery time reallocated to the south end of the route to reduce conflicts near Donlands Station.
  • 95 York Mills:
    • Stops added on Durnford Road and Rylander Blvd for the 95A Port Union extension. These will be reviewed in advance of the September 2022 schedule changes.
  • Service reallocation affecting some periods on the following routes:
    • 16 McCowan (peak periods)
    • 17 Birchmount (peak periods)
    • 36B Finch West (am peak and early evening)
    • 81 Thorncliffe Park (peak periods)
  • Service reliability changes which generally widen headways during most or all periods:
    • 30 High Park
    • 31 Greenwood
    • 57 Midland
    • 62 Mortimer
    • 77 Swansea
    • 93 Parkview Hills
  • Service reliability changes rebalancing driving/recovery time with no change in service level:
    • 33 Forest Hill
    • 101 Downsview
  • Service improvements:
    • 31 Greenwood (peak periods)
    • 33 Forest Hill (peak and weekday midday)
    • 83 Jones PM (peak periods)
    • 86 Scarborough early evening Zoo shuttle (restored, seasonal)
    • 92 Woodbine South (weekends, seasonal)
    • 996 Wilson Express (weekday midday and pm peak)
    • 175 Bluffer’s Park (restored, seasonal)
  • Service reductions:
    • 75 Sherbourne: AM peak and midday (seasonal)
    • 600 Run As Directed: The number of crews/buses assigned to RAD service will be reduced by about one third as full scheduled service returns.

With the restructuring of bus service in the waterfront and the creation of the 121 Esplanade-River route, there is no existing route to provide seasonal service to Cherry Beach or Ontario Place. Two new routes, 172 Cherry Beach and 174 Ontario Place-Exhibition will operate instead.

172 Cherry links Union Station to Cherry Beach. It will operate from Eglinton Division.

174 Ontario Place links Exhibition Loop to Ontario Place. It will operate from Mount Dennis Division.

Details of the changes are in the spreadsheet linked below.

TTC Service Changes: September 5, 2021

September 2021 will see expansion of TTC service in anticipation of returning demand including in-person learning at schools and universities. Many express bus routes will be improved or enhanced.

In a reversal of past practice, schedule adjustments for “on time performance” will actually reduce rather than add to travel times in recognition that buses do not need so long to get from “A” to “B”, and that they can provide better service running more often on their routes than sitting at terminals.

Full details of the schedule changes are in the spreadsheet linked below.

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Headway Quality Measurement: Update

This article should be read in conjunction with Headway Quality Management: A Proposal for which this is a response to some questions and suggestions in the comments, and adjustments of my own in the interim. Specific routes discussed here are:

  • 52 and 952 Lawrence West local and express services
  • 504 King streetcar service (December 2020 before the diversions now in place for construction work)

Changes in format include:

  • Better spacing of the columns in the headway distribution charts for clarity,
  • Separation of the AM and PM peak periods for an express service that only operates for a few hours of each period, and
  • Changes in the layout and colour scheme of the headway distribution charts to emphasize the portion of service that lies within the target band of headways.

Both routes reviewed here show the problems of branching services and wide differences in scheduled service. A service may look “good” where all of it branches overlap, but be much less reliable on the unique segments. Vehicles may or may not be “on time”, but service riders experience does not accord with the TTC’s claims of high reliability. Indeed, there are cases where schedules contain built-in gaps that exist as part of blending services and managing transitions between service periods. They “work” for the schedule, but not for the rider.

One can argue that my proposed methodology should be adjusted with narrower or wider target bands. That’s easy to do, but the important issue here is to measure service as riders actually experience it, looking at various points on routes and all times of the day. The TTC’s scheme of looking only at terminals and averaging results over all time periods buries variations in service quality that riders know all too well.

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TTC Service Changes January 3, 2021: Part II Buses

Updated January 7, 2021: Comparative service level charts have been added for routes 53/953 and 60/960 showing changes between the November 2020 and January 2021 schedules.

Updated January 5, 2021: Information about express routes 953 Steeles East, 960 Steeles West and 984 Sheppard has been updated in the route summary. Comparative service charts will be added for weekday service on 953 and 960 in a separate update.

Updated December 26-28, 2020: This article has been extensively updated with charts to illustrate the change in service levels on corridors that have or had 9xx Express services. I will turn to other routes in a separate article.

Some of you have probably been wondering where my list of bus service changes for January 2021 has wandered off to.

The problem is that some of the information in the TTC’s service change memo is inconsistent, and a new version to be issued after Christmas. Some information about planned schedule changes is available through the City of Toronto’s Open Data Portal which has the electronic versions of all schedules for use by various trip planning apps.

Because the difference between some new and old schedules is not as straightforward as usual, I have added charts comparing service levels by time of day rather than the breakdown into peak, midday and off peak periods.

Information here should be considered “preliminary” in case the TTC makes further revisions before the new schedules take effect.

Scheduled Erratic Service

The schedules for many routes suffer from build-in irregular headways. If the route runs on time, the buses are not evenly spaced, and “on time” performance is the metric the TTC uses, for better or worse, to evaluate service. This irregularity arises from several factors that can also interact on the same schedule:

  • The route has branching services that are not on a compatible headway. For example, it is easy to blend two services running every 20′ to give a 10′ combined service on the common mileage. However, if it is a 25′ and a 10′ headway, this is impossible.
  • For pandemic-era schedules, some trips were cancelled without adjusting surrounding buses to even out the headways. This might have occurred unofficially, but it would take a lot of work to ensure that spacing stayed ideal even if the buses were not strictly “on time”.
  • For pandemic-era replacement of express services, “trippers” operated usually on schedules that did not blend with the basic service. These buses were typically in service from 5 am to noon, and from 3 to 10 pm.
  • Some “Run as Directed” (RAD) buses (aka Route 600 series) operated where needed to supplement scheduled service. These do not appear on any schedule nor in a route’s vehicle tracking logs.

My purpose in looking in detail at the January 2021 changes is to show how all of these factors interact.

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The Problem of Scheduled Service Irregularity

In a series of articles, I reviewed the quality of service on many bus routes during a period, the lull in traffic and demand during the pandemic, when it should have been relatively easy for the TTC to operate reliable service.

A consistent factor on almost every route was that buses are running in bunches with wide gaps between them. Those gaps translate to crowded buses followed by lightly-used ones, and riders rightly complain about long waits and an uncertain arrival of the next group of vehicles.

The TTC argues that service is not really that bad because they have a large number of unscheduled extras (aka “RAD” or “Run As Directed”) buses that do not show up in vehicle tracking records. Leaving aside the obvious need to track all service, not just the scheduled buses, this does not explain why buses run so close together so much of the time. These are tracked vehicles that have a schedule that should keep them apart.

Or so one might think.

TTC Service Standards include provisions for headway quality (the reliability of spacing between vehicles), but this is fairly generous, and it is never reported on as an official metric of service quality.

However, another problem is that on some routes, the service is actually scheduled to come at uneven headways. This arises from three issues:

  • Some routes with more than one branch have different frequencies on each branch. This makes it impossible to “blend” service with, for example, alternating “A” and “B” destinations.
  • In response to the pandemic, the TTC quickly adapted schedules by cancelling all express buses, and selectively cancelling individual runs as a “quick fix” to avoid complete schedule rewrites across the system. Where local trips were cancelled, this created gaps in the scheduled service.
  • On many routes, notably those that formerly had express service, the TTC scheduled “trippers” to supplement the basic service. However, these trippers were generally not scheduled on a blended basis leaving riders with scheduled, but erratic service.

In some cases, the September and October schedules corrected some of these problems, but many persist. This article looks at a number of routes where the summer (August) schedules had uneven headways to see what, if anything, has changed by mid-October. (The most recent set of schedules went into effect on October 11, 2020.)

All of the data presented here were taken from the TTC’s schedules as they are published in GTFS (General Transit File Specification) format for use by travel planning apps. This almost exactly matches information on the TTC’s online schedule pages.

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TTC Bus Service Frequency and Reliability in 2020 (Part III)

This article continues a series reviewing the quality of service scheduled and operated over the COVID-19 era in summer 2020 that began with an introduction and continued with Part I looking primarily at Scarborough and Part II moving further west looking at north-south trunk routes between Victoria Park and Jane.

In this article, I continue further west to review these routes:

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