Dundas Car

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TTC World Cup Plans: April 2026

TTC Plans for service to the six World Cup games to be played in Toronto, as well as to the nearby Fan Fest area, were covered in a presentation deck in a recent TTC Board agenda. Because the Board had been rather chatty on previous items, this one was not presented although there was a media scrum afterward.

The plan for transportation to the venues depends on a combination of routes. However, the description of the service varies between the presentation deck and info on the TTC’s World Cup web page.

On the left, the presentation clearly shows the 63 Ossington bus as a World Cup route, but it is missing on the web page.

According to the web page, there will be “expanded service” on subway lines 1 and 2, and “enhanced sevice” on 29/929 Dufferin. Service on 504 King, 509 Harbourfront and 511 Bathurst will run every 5 minutes all day on game days.

Because the 509 and 511 streetcars merge at Bathurst and Fleet, this will mean a 2’30” combined service to Exhibition Loop. That is substantial by current TTC streetcar standards, but it will only provide 24 cars per hour with a capacity of 3,600 riders, generously allowing for 150 per car. The stress on service will be stronger after games when many fans want to leave in a short period. Whether the combined streetcar, bus and GO train service will be able to handle this remains to be seen.

Note the planned access routes to the queuing area on Fleet Street includes fare payment points. This will allow the loading to occur from a fare paid zone without the delay of on board taps, and without the need for fare enforcement in a congested area. This is also shown for access to a contingency bus area at Fort York and Lake Shore, and it is reasonable to assume the same approach will be used at Dufferin Loop.

Aggressive transit priority measures will be needed to keep streets clear. Toronto does not have a good history in restricting motorists to leave the streets for transit service, and the affected areas are not just the downtown business district but residential streets.

Both Bathurst and Dufferin Streets will, by the time of the matches, have RapidTO red lanes south from Bloor. Early plans for Bathurst called for express streetcars and local bus service, but that scheme has been dropped.

I asked Josh Colle, TTC’s Chief Strategy and Customer Experience Officer, about this, and here is his reply:

Earlier iterations of our conceptual service plan envisioned removing intermediate stops along 511 Bathurst to increase the speed of travel along the corridor during the World Cup. Bus service would be provided to serve all existing stops.

With the expected travel time improvements from RapidTO, the implementation of 6-minute or better service, and further service increases during the World Cup period, the express streetcar concept was abandoned. There were also concerns about buses operating in the dedicated lanes and needing to merge in and out of potentially congested curb lanes to serve curbside stops.

This was originally seen as an opportunity to pilot a stop removal program for streetcar while operating a local bus service. However, given the recent priority to improving streetcar operations through other initiatives, our focus remains providing the best service for all customers during the World Cup period.

The TTC intends to provide Blue Night service as shown on the map below beyond the usual level.

Things do go wrong, inevitably, and here are the TTC’s preparations:

Service delivery and performance:

  • Supplementary supervisors in stations, on-street, and at key locations
  • Additional standby and change-off vehicles on all modes
  • Enhanced station staff, customer service and ambassadors
  • Real-time system oversight and coordinated decision making

Infrastructure readiness:

  • Streetcar switch duty operators at critical points
  • Extra janitorial and vehicle cleaning crews
  • Additional line mechanics, elevator, overhead, subway, signal, and track crews
  • Standby streetcar support and service trucks

Emergency safety:

  • Added security personnel on match days
  • Toronto Police paid duty officers EMS at key locations
  • Coordinated approach with Station staff, Transit Control and Special Constables
  • Continued access to social supports and resources through partnerships

This is substantially more than we see for day-to-day operations, and there may be some lessons to be learned about the level of supervisory and support services needed to handle major events and their demand.

(The reference to switch duty operators is a tad embarrassing considering that the planned streetcar routes do not involve any manual switches, and this does not show great confidence in their existing technology.)

There will be “testing exercises” although the exact scale of these is not yet known.

Finally there are plans for enhanced and visible safety and security with the use of Special Constables, Fare Inspectors (Provincial Offenses Officers) and contract security staff. Ideally, as many riders as possible will pass through fare controls at some point in their journey and extensive fare checks on board will not be needed. More important will be visibility of staff who can intervene, if only to report issues and act as a visible deterrent.

Management will bring an updated plan to the June 3 Board meeting.

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Stop Spacing Math

In response to the “Toronto has the world’s slowest streetcars” meme floating around on line and among some transit advocates, various proposals were floated to speed up our system.

One of these is the idea that there are too many streetcar stops, and if only cars didn’t pause so often for passengers, we could have faster streetcar service. The TTC’s euphemism for this is “stop balancing”.

A chart accompanying the TTC report shows the speed and stop spacing values for several transit systems. Toronto is down in the left bottom corner with the closes stops and the slowest speed. However, Melbourne’s trams are in the same range as Toronto for stop spacing, but they operate faster. Nowhere does the TTC examine what differences might apply to Melbourne lines, nor for the other systems that are both faster and with wider stop spacing.

Although there are some outliers, the bulk of the data points are in the 400-500m range, but this does not examine route characteristics. The original study of slow Melbourne streetcars by Dr. Jan Scheurer commented about Toronto that “CBD-typical speeds seem to extend across the entire city” [p. 8]. Riders who sit in traffic jams on King or Queen Street West, or on Queen Street in the Beach are quite familiar with this problem. Toronto streetcars do not emerge from the core to fly into nearby suburbs.

There is also the issue that Toronto streetcars used to move faster both with the CLRV fleet and the PCCs that preceded them. Something beyond stop spacing is at work even on routes with dedicates rights-of-way. It is easy to go after stops as a source of delay because this would not require an examination of TTC operating practices and the City’s lack of aggressive transit signal priority. Indeed, during the last round of major works on St. Clair, it was discovered that TSP was not actually working in many locations.

Source: TTC

For the sake of argument, assume that the delays to TTC streetcars come from closely spaced stops. Any rider knows that there are other factors including slow operation through junctions, traffic signals that do not give streetcars priority and congestion both in the core and the outer parts of many routes.

The premise is that fewer stops will speed service benefiting those already on streetcars at the expense of those who have to walk further to a stop. This is a bogus argument regardless of stop spacing. There will almost always be more riders passing any individual stop who would “benefit” from its elimination than riders who use the stop. The same argument could be made for some subway stations.

Here are the TTC’s Board-approved stop spacing standards. The target range of 300-400m for local surface routes implies an average stop spacing of 350m giving some leeway to adjust to conditions.

(To give readers a sense of distance, a subway station platform is about 150m long, and so a 300m walk is from one end of a station platform to the other and return.)

Streetcar route averages lie roughly in the 250m-325m range below the standard’s midpoint of 350m. Some stop trimming has already occurred to eliminate very closely spaced stops.

Note that 508 Lake Shore shows the same average as 507 Long Branch even though the 508 travels into the core. The reason is that the stop spacing between Humber Loop and Roncesvalles is quite wide, and this offsets the closer spacing on King Street in the average.

RouteTerminiStop Spacing (m)
501 QueenNeville-Roncesvalles (*)241
Roncesvalles-Humber448
503 Kingston RoadVictoria Park-York284
504 KingDundas West Stn-Distillery (*)283
Dufferin Loop-Broadview Stn (*)280
505 DundasDundas West Stn-Broadview Stn (*)278
506 CarltonHigh Park-Main Station (*)260
507 Long BranchLong Branch Loop-Humber Loop312
508 Lake ShoreLong Branch Loop-Distillery306
509 HarbourfrontExhibition-Union Station373
510 SpadinaSpadina Station-Queens Quay293
511 BathurstBathurst Station-Exhibition Loop328
512 St. ClairGunns Loop-St. Clair Station270
Source: Calculated from TTC GTFS Schedule Data

Notes:

  • 501 Queen stop data are taken from the pre-Ontario Line construction with service running directly across Queen from Church to York.
  • Stops near Dundas West and Broadview Stations that are used primarily by overnight services have not been included in the stop counts for 504 King and 505 Dundas.
  • 506 Carlton stop data are taken from the through route before construction diversion around Bay & College.

Some Basic Math

If one wants to achieve a major saving from stop time, many stops have to be cut on a route. One or two will annoy their regular users, but the change in travel time, if any, will be quite small and disappear into the background noise of other variations.

The basic calculation is simple: if a route now has an average spacing of 300m, and you want to raise this to 400m, then one quarter of the stops must vanish. The bigger the change in stop spacing, the more stops must be eliminated.

The numbers of stops for various spacings per 1km are shown below:

  • 250m: 4.0
  • 300m: 3.3
  • 350m: 2.9
  • 400m: 2.5
  • 450m: 2.2
  • 500m: 2.0

With the TTC standard of 300-400m, 350m falls half way along, or 2.9 stops/km. Just to bring routes now at a 250m spacing (4.0/km) to that level would require a reduction of about 1.1 stop/km, or about 12 stops each way on a route the length of 505 Dundas (11km).

If the goal is to move to a 400-500m standard, this means the new target average would be 450m. A route whose average is now 250m would lose almost half its stops. This would be extremely difficult as routes do not have that many “unimportant” closely-space stops to begin with.

The effect would not be on a few riders at a few minor stops, but on many riders all along the routes. They would face extra walking distance lengthening overall travel times, not to mention accessibility issues for those with mobility challenges.

A simple, but important, number is not the space between adjacent stops, but the space that would result if any stop were removed. (In other words, the space between stop N and stop N±2.) In some cases, the existing TTC standard would still be met, but in many the gap between stops would be well outside the standard. For example, if three stops are each 300m apart, getting rid of the middle one creates a 600m gap, well above the standard.

Stops cannot simply be re-spaced to maintain uniformity or iron out problems with stop elimination. For pedestrian safety, stops are almost always at signaled intersections or at least at pedestrian crosswalks so that riders can cross safely to/from stops on the opposite side of the street. The existing street layout, signal patterns and major destinations such as transfer points determine where stops might go. Toronto, unlike Manhattan, does not have a repeating grid as a base for designing standards.

In the sections that follow, I will turn to a few sample routes. There are occasional closely-spaced stops, some with good reason, but not many are ripe for plucking without adopting a considerable increase in the standard and substantial cut to the number of stops. This should be a conscious policy debate, not a change buried in a wider review of Service Standards without a clear indication of the effects on routes across the city.

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The Lost Promise of Better Streetcar Service

Readers with long memories might recall the early days of plans for a new streetcar order including discussions about how large a vehicle should be purchased. A major concern at the time was the possibility that the TTC would change schedules and run less frequent service with the larger cars just as they had when the articulated version of the CLRV (the previous generation of cars) arrived in the late 1980s.

That concern was softened by a TTC claim that service would actually improve. Peak periods would see slightly less frequent service, but a net increase in capacity, while off-peak periods would see little change in frequency effectively doubling the capacity of service. At the time, crowding was a big issue and this persisted right up to the pandemic in 2020, by which time all of the old cars had been retired. The management proposal was approved in July 2013.

As the CLRV/ALRV fleet aged, there were problems with reliability of older cars and the need to operate buses on some lines thanks to a shortage of working vehicles. Some repairs were done at considerable cost, but these were more cosmetic than a true life extension.

Moving forward to 2026, there has been a lot of talk of restoring pre-pandemic service levels. TTC fudges the numbers on this in many cases citing vehicle hours operated, not actual service frequencies which have been degraded by longer travel times.

(For example, if a round trip, including terminal layovers, takes two hours or 120 minutes, then 20 cars will provide a 6-minute service. If the round trip gets longer but no cars are added, the service is less frequent, but the number of vehicle hours stays the same. From a rider’s point of view, service is worse, but from a budget outlook, there is no change. This is at the heart of the discrepancy between TTC service claims and rider experience.)

After years of changing service levels and demand, the TTC’s Five Year Plan foresees a return to six minute headways, at most, as a new standard for daytime service. This has been rolled out on some routes over the past year, but not all.

  • Already at 6 minutes or better: 504 King, 510 Spadina
  • Improved to 6 minutes: 512 St. Clair (Sept/25), 511 Bathurst (Nov/25), 505 Dundas (Nov/25)
  • Pending, but with no committed date: 501 Queen, 503 Kingston Road, 506 Carlton, 507 Long Branch.

The Five Year Plan (at p. 4) includes provision for extra spending in 2027 and 2028, but this is not tied to specific routes. There is nothing in the Plan for 2026.

A related issue is the size of the streetcar fleet. Leading up to 2020, the issue was how many cars were actually available, and some service cuts flowed directly from this. With the recent delivery of 60 additional cars, fleet availability should not be an issue although service can still be limited by a lack of operators. The TTC currently schedules 163 cars at peak out of a fleet of 264. If services now operating with buses due to construction were also using streetcars (503 Kingston Road and the Broadview branch of 504 King), the peak requirement would rise to 178. Allowing for maintenance spares this would drive the total requirement to 214 leaving 42 surplus for service improvements (allowing for 8 spares).

February 2026 Schedule PM PeakFull Streetcar ServicePossible Service
Peak Requirement163178220
Spares at 20%333644
Total Requirement196214264
Fleet264264264
Surplus68500

The problem, of course, is that the TTC barely has budget headroom to operate existing services let alone increases.

In theory, some of the surplus cars will eventually operate the Waterfront East LRT extension, but that service is at least 8 years away even assuming Toronto finds the money to build it. In any event this will not require anywhere near all of the current surplus fleet. Another issue is that the “streetcar network” has not operated with 100% streetcar service for a few decades thanks to various construction projects and vehicle shortages.

There are parallel issues with the bus network, but they are complicated by issues of vehicle reliability and the need for a spare pool to cover the unreliable LRT service primarily on Line 6 Finch West. I will turn to the bus fleet in a separate article.

Back in 2013, the TTC proposed how it would operate with the new streetcar fleet. During peak periods, headways would widen particularly where existing service was very frequent. Notably on 501 Queen, there would only be a slight widening of the time between cars in the AM peak and no change in the PM peak. This reflected the fact that Queen was already running with the 75-foot long ALRVs and needed more capacity.

In the off peak, most routes would see no change in service level except for 510 Spadina due to its already frequent service of 50-foot CLRVs that could not be sustained at terminals with the larger new cars.

The overall fleet plan showed a buildup to a peak requirement of 168 cars plus 20% spares.

This plan gave a bright future for streetcar service and capacity growth, but things did not work out that way. Service today is generally lower than originally projected for the new fleet, and part of this reduction is due to slower operating speeds and greater provision for terminal recovery time even on routes with reserved lanes.

A related question is the effect that less frequent service has had on ridership. There is a post-pandemic slump on the streetcar system in part due to work-from-home for office jobs and remote learning for post-secondary students. However, even allowing for the pandemic era drop, the problem remains in attracting riders back to transit when streetcars are less frequent and slower, compounded by chronic problems with service reliability. Charts tracking streetcar ridership from 1976 to 2024, the last year published by TTC, are at the end of the article.

These routes are in the part of Toronto where transit riders should be easy to win, but a long decline in service frequency discourages those who have the option to use another mode including private autos, ride hailing or cycling. Service cuts during economic downturns do not magically get reversed as times improve, and ridership that might be wooed back to transit instead faces less reliable service and a political attitude that favours big spending on subway projects, not surface transit.

The remainder of this article looks at each route in detail to see how the actual service changed from the 2014 plan through the 2020s to today comparing:

  • The 2014 headways for AM Peak, Midday and PM Peak in the management proposal.
  • The proposed headways after routes converted to Flexity streetcars.
  • The actual scheduled service in January 2014, January 2020 (just before the pandemic) and February 2026. Driving times are shown separate from terminal recovery times to illustrate how each component has evolved.

Quite notable on many routes is the growth in both scheduled driving and terminal times. Although it is common in the mid-2020s to regard extended travel times and traffic delays as a recent, post-pandemic phenomenon, this pattern started earlier and is evident in 2014:2020 comparisons. Surplus time, it was argued, would prevent short turns, a claim that is demonstrably false as most riders know on a daily basis, but it slows service, wastes resources and forces wider headways.

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TTC Misrepresents Growth in Streetcar Delays from Blocked Tracks

At the TTC Board meeting on November 3, management presented statistics on streetcar delays broken down by type of incident. TTC is quite fond of portraying external incidents, especially those related to congestion, as the root of (almost) all evil. The following page is from the CEO’s Report.

Note that external delays (turquoise) occupy the majority of the chart. During discussion of the problem of autos fouling rails, a passing remark by the Interim Chief Operating Officer piqued my curiosity when he said that there were many delays due to the winter storm.

This sent me to the TTC’s delay statistics which are available on the City’s Open Data site. There are codes for many types of delay including “MTAFR”, short for “Auto Fouling Rails”.

According to the “In Focus” box above there has been a 400% year-over-year increase in these delays, although they are styled as “fowling” implying a flock of chickens might be responsible for service issues.

Sorting the data by code and summarizing by date produces interesting results.

  • Between January 1 and September 30, 2025, there were 843 MTAFR events logged.
  • Of these, 586 fall between February 14 and 26 hitting a daily high of 65 on February 17.

These blockages were not caused by the typical traffic congestion, but by the City’s utter failure to clear snow on key streets.

  • 105 were on 501 Queen
  • 42 were on 503 Kingston Rd.
  • 84 were on 504 King
  • 93 were on 505 Dundas
  • 186 were on 506 Carlton
  • 3 were on 507 Long Branch
  • 1 was on 508 Lake Shore
  • 2 were on 509 Harbourfront
  • None were on 510 Spadina or 511 Bathurst
  • 6 were on 512 St. Clair
  • A few dozen were on various night cars

The pattern here is quite clear: routes on wide roads or rights-of-way were not seriously affected, but routes on regular 4-lane streets were hammered. (How 511 Bathurst was spared is a mystery. At the time it was running with streetcars from Bathurst Station to King & Spadina, and with buses on the south end of the route.)

To claim that the 400% increase from 2024 is some indication of worsening traffic problems is gross misrepresentation of what actually happened. Although this is the CEO’s report and he almost certainly did not assemble the information himself, he wears this issue for having reported misleading data to the Board and public.

Direct comparison with published 2024 data is difficult because until 2025 the TTC used a much coarser set of delay codes that lumped many types of events under generic headings. There was a category “Held by” in which there were 625 incidents from January to September in 2024. The 843 MTAFR codes in 2025 are quite clearly not a 400% increase over 2024.

Whenever there is a discussion of unreliable service, we hear endlessly about traffic congestion. This definitely is a problem, but not the only one, and certainly not in the way presented by the CEO.

A question arose during the debate about the problem that performance stats are consolidated across all routes. Route-by-route service quality is presented in detail in the second part of this article for all streetcar routes. This shows that problems are widespread in the system, even on routes with reserved lanes.

As for the delay stats cited by the CEO, it is clear that we are not comparing September 2025 to one year earlier as the text implies, but using events from the entire year to date including a major snowstorm that had no equivalent a year earlier. The so-called 400% jump in delays from blocked tracks is due to snow and poor road clearance by the City.

TTC management owes the Board and the public an apology for blatant misrepresentation of the delay statistics.

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King/Dufferin Reopening / Better 505 Dundas and 511 Bathurst Service Soon

The City of Toronto has announced that work at King & Dufferin is finished and the intersection will reopen to traffic on Wednesday, October 29 after 7pm.

Regular service will be restored on 29/929/329 Dufferin, and the 503 Kingston Road bus will be extended west from Joe Shuster Way (east of Dufferin) to Roncesvalles at 5am on Thursday, October 30.

TTC will test the new track and overhead during the week of November 3 and will restore 504 King and 508 Lake Shore services from their current Shaw/Queen diversion when the intersection is cleared for streetcar operation.

Meanwhile, the TTC CEO’s Report notes that six minute or better service will come to 505 Dundas and 511 Bathurst from 7am-7pm 7 days/week starting November 16.

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Where is my Streetcar? Fall 2025 Edition.

There are many diversions coming up in the Fall for streetcar routes. Information on these appears in various places on the TTC site, mainly but not exclusively under Service Advisories. As an aid to riders, this article consolidates the available information in one place.

Updated November 28, 2025

***** This article is only for archival purposes. It has been replaced by a new one picking up from mid-November 2025. *****

Major events pending and in progress include:

  • Construction on Queen between Davies (just east of the Don Bridge) and Broadview.
  • Reconstruction of the intersection of College and McCaul, and of overhead in the vicinity.
  • Reconstruction of track and overhead at and near Parliament and Carlton.

Other short term diversions will last only overnight or for a weekend.

Many of these are complicated by the ongoing Ontario Line work at Queen & Yonge forcing some diversions to be more complex than they might be otherwise.

This article will be updated when changes are announced.

  • November 21: The 501 diversion via Broadview, Dundas and Parliament around water main and track work west of Broadview will begin on November 22.
  • November 20: Equipment and material mobilization is underway on Queen west of Broadview.
  • November 17: The 506 diversion has been changed today to avoid the intersection of Church & Dundas where construction blocks the northeast corner. Maps have been added from the TTC’s site.
  • Effective November 16: The 503 Kingston Road bus will be cut back from Dufferin, and will now loop at York Street via Richmond and University.
  • November 15: Diversions announced for two projects on 506 Carlton at Parliament & Carlton, and on Gerrard east of Broadview.
  • November 9: King & Dufferin reopened for streetcar service. 503, 504, 508 will operate via their normal routes.
  • October 30: King & Dufferin reopens for general traffic and buses. Streetcars to return following track testing.
  • October 20: Water main reconstruction on Queen west of Broadview has been delayed until early November. 501 Queen streetcars will continue to operate on Queen Street until further notice.
  • October 13: 504 King is operating with streetcars today over its full route except for the King/Dufferin diversion.
  • October 9: Maps for 504 King and 506 Carlton diversions added.
  • October 8: Construction at Queen & Broadview will not start on October 12, and so some diversions will not be required immediately. Information for 501 Queen and 503 Kingston Road has been updated.
  • October 5: Nuit Blanch & Run For the Cure info moved to the archive section.
  • October 1: Diversions of 505/305 Dundas and 506/306 Carlton for Nuit Blance and for the Run For The Cure added for October 3/4/5.
  • September 23: The King/Dufferin start date has been changed to Sunday, September 28.
  • September 12: King/Dufferin start date pushed back to September 29 or later. The project will now extend to mid-November.
  • September 9: College/McCaul and Queen East details added.
  • August 26: King/Dufferin Project
    • The start date for this project has been changed to mid-September with the exact date to be confirmed. Although new schedules will be in place providing for diversions, service will continue to operate through on King Street until construction actually begins. This likely means that the project will extend further into October than the originally planned Thanksgiving weekend end date. The delay also means that the Tiff diversions will end before the King/Dufferin diversions begin.
    • Branch lettering for 504 King A/B corrected.
  • August 25: King/Dufferin Project
    • Information about Kingston Road night service added.
    • 304 King and 329 Dufferin confirmed to be diverted on the same routes as the 504A and 29 daytime services.
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TTC’s Dubious Short Turn Statistics

In the monthly CEO’s Report, one of the KPIs (Key Performance Indices) is a measure of the number of short-turned streetcars. This used to be reported as an absolute count, but is now expressed as a percentage of all trips.

Here is the most recent version:

This chart is a fiction born of the Rick Leary era when, in theory, all short turns were banned and the stats were made to fit the objective. Like many KPIs, this suffers from a combination of system-wide consolidation across all routes and time periods, as well as under-reporting of what is really happening.

An easy way to get the true count is to look at tracking data and compare two points on either side of a short-turn location. For example, Woodbine Loop at Queen and Kingston Rd. is a favourite spot for 501 Queen and some 503 Kingston Road cars to turn back. Counting the number of vehicles crossing Coxwell (west of the loop) with the number at Woodbine Avenue (east of the loop) shows how many cars did not travel east of Kingston Road and, therefore, were short-turned.

The TTC claims that they better their 1% target for trips short turned, but it is clear that they rarely achieve this. In some cases, the value rises above 20% indicating that although much service does get to the terminal, there is a good chance that a rider will encounter a short turn. This is separate from frustrations caused by gaps and bunching.

Short turns happen for many reasons including traffic congestion, too-tight schedules, service blockages for collisions, medical problems, parades … it’s a long list. Riders really don’t care. The basic point is that service they expected to receive is not there, and usually with no advance warning.

The table below summarizes the statistics from the vehicle tracking records in November 2024 for the period from 6am to midnight. It is clear that even on an aggregated level, the proportion of short turns is much higher on these routes that the TTC KPIs indicate.

Updated Dec. 6/24 at 1:30pm: Short turn counts for 504 King eastbound, 507 Long Branch and 508 Lake Shore westbound trips added.

Note: The legends on the original charts in this post were misleading. They have been changed to better reflect what the columns and lines on the charts represent..

RouteLocationTotal TripsShort Turns% Short Turns
501 QueenWoodbine Loop EB35471985.6%
Roncesvalles WB35372477.0%
503 Kingston RdWoodbine Loop EB32521364.2%
504 KingSpadina WB64532564.0%
Roncesvalles WB327536411.1%
Church EB63191262.0%
Parliament EB61982043.3%
Dundas EB2943712.4%
505 DundasParliament EB30402127.0%
Lansdowne WB306239713.0%
506 CarltonCoxwell EB30312939.7%
Lansdowne WB325657217.6%
507 Long BranchKipling WB2074883.0%
508 Lake ShoreKipling WB193199.8%
512 St. Clair (*)Lansdowne WB206824912.0%
Oakwood WB21131225.8%

(*) For 512 St. Clair, only data from November 14 onwards when streetcar service was restored are included.

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Analysis of 505 Dundas: September 2024

This is the third in a series of reviews of various transit lines in Toronto. Although the streetcar fleet is not yet reporting passenger loads (automatic counter installation is in progress), it is still worth looking at the quality of service provided on some of these lines.

For 505 Dundas, I will look at seven days’ operation from Monday, September 16 to Sunday, September 22. The intent is to show that conditions on the route are not “one of” instances, but a continuing pattern. The article includes:

  • operating charts (sometimes called Marey diagrams after their supposed inventor well over a century ago),
  • vehicle spacing charts showing bunching and gapping of streetcars, and
  • headway summary charts for the month showing the range of headways at various times and places along the route.

An added topic at the end is a review of travel times on Dundas between University Avenue and Bathurst Street and the effect of parking restrictions that were implemented there earlier in 2024.

Items of particular note:

  • During some periods, streetcars leave terminals fairly evenly spaced, but do not stay in this condition across the route. The bunching and gaps seen by most riders are not as good as terminal-based stats might indicate.
  • Some periods when there is no specific event impeding service see pairs, and occasionally trios, of streetcars travel together for extended periods.
  • Terminal dwell times are adequate for a rest break in most periods, but there are times when this does not occur. Short turns, notably westbound at Lansdowne, become more frequent.
  • Two major delays/diversion occurred during the period covered by this article from demonstrations downtown. The after-effects on service lasted hours beyond the events.
  • Only one event, an early-morning “operational problem”, triggered the use of shuttle buses, at least to the extent that these were tracked and appear in the data feed.

There are a lot of charts in this article. For some readers, this will be a case of “TL,DR” but others really like all of the detail.

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TTC Board Meeting: July 17, 2024

The July 17 Board meeting was extraordinarily long thanks to three in camera items, plus extended discussions of the CEO’s Report and of use of buses as homeless shelters during the winter.

The confidential session dealt with:

  • A collective bargaining update for two small groups of customer service and operations supervisor employees.
  • An update on advice from External Counsel. On a recorded vote, this was adopted with all Board members except Councillor Saxe in favour. As of the publication of this article (July 28), there have been no leaks about the subject of this report.
  • An update on the fare modernization program including the status of the Presto contract. The report was also discussed briefly in the public session later in the meeting.

The public meeting included:

  • The July 16 storm, flooding and hardening of infrastructure against climate change.
  • New subway trains and federal funding announced earlier the same day (July 17).
  • Prioritization of State of Good Repair projects. This item received scant attention although the report contains much interesting background on capital plans.
  • Safety on the TTC.
  • Use of shelter buses.
  • Transit network expansion update.
  • Fare Compliance Action Plan: See the updated version of my previous article on this report which includes the debate at the Board meeting.

Not discussed was the issue of hydraulic fluid leaks from subway work cars of which one quarter are still out of service. A report is supposed to be coming to the Board soon. It is not clear how much this situation is affecting the TTC’s ability to stay on top of track maintenance issues and the growing list of slow orders for track that cannot be safely operated at full speed.

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505 Dundas Headways: April 2024

In the previous article, I reviewed travel times on 505 Dundas for the month of April 2024. Now, here are charts of the headway data.

Service on this route comes nowhere near meeting the TTC’s own rather lax standards for service quality. The TTC measures On Time Performance (“OTP”) with the assumption that if cars are on time, then regular service will take care of itself. However, there is considerable leeway in the words “on time”.

OTP is measured only at terminals and compares the scheduled trip time to the actual one. If a car leaves no more than 1 minute early or 5 minutes late, it is “on time” for the stats. There is no measurement of OTP along the route, and the spacing from terminals is rarely maintained.

The six minute window this provides allows service to be quite erratic, but still counted as “on time”. For example, on a route like Dundas with a 10 minute headway, cars could alternately be 5 minutes late and 1 minute early. This would produce the following departure pattern:

Scheduled12:0012:1012:2012:3012:4012:501:00
Actual12:0512:0912:2512:2912:4512:491:05
Headway4′16′4′16′4′16′

The cars on short headways would inevitably catch up with the cars on wide headways, and pairs 20′ apart would travel across the route. There is nothing in TTC standards to measure this. and reports will blissfully say that service is “on time”. In fact, the TTC does not even achieve its own lax standard.

There is also no metric for missed trips caused by absent cars. Conversely, a trip at a terminal can legitimately be missing if a car was short-turned to restore regular service. The TTC’s focus on OTP stats to the exclusion of any other metric is one reason for the no short-turn policy. This can do much damage by blocking legitimate service management techniques. In the article on travel times, there are many examples of short turns to preserve service on the central part of the route rather than letting vehicles pile up at terminals.

This article shows how service leaving the terminals of 505 Dundas is disorganized from the outset, and how this evolves along the route. For an organization that hopes to win back riders, this is not an ideal example of what service should look like.

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