TTC Service Changes Effective September 4, 2022

Updated:

  • The spreadsheet detailing all of the changes has been added at the end of this post.
  • The number of the Mimico GO shuttle has been corrected to 176.
  • Transfer arrangements at Queen & Dufferin for the 501 bus and streetcar services have been clarified.
  • Transfer arrangements at Queen & Roncesvalles for the 501 and 504 bus services have been added.

Updated September 5, 2022:

  • The spreadsheet listing all of the changes has been corrected for route 504 King. The original version included a description of the route carried over from the August version. This has been changed to reflect the September arrangements.

The TTC will make many changes to its scheduled service on September 4, 2022 with restorations of previous service levels on many routes. This will not get the system back to 100% of pre-pandemic levels.

An important distinction is between three values:

  • The amount of service scheduled before Spring 2020
  • The amount of service budgeted for 2022
  • The amount of service scheduled for 2022

The TTC plans to be back to 97% of budgeted service for bus, 84% for streetcar and 92% for subway. The overall numbers are compared below.

Hours/WeekRegularConstructionTotal
January 2020 Scheduled185,8257,068192,893
September 2022 Budgeted186,3796,398192,777
September 2022 Scheduled177,9304,965182,895

In the original 2022 service budget, the TTC planned to be back to roughly the same level of service as in January 2020 by September 2022. However, slower ridership recovery coupled with staffing constraints produced a lower scheduled service expressed as hours/week.

There are further caveats:

  • The distribution of hours by time of day might not be the same in 2022 as in 2020 because of changing demand patterns.
  • Changes in running times to deal with congestion or service reliability can mean that the same service hours are stretched over wider headways. Not all vehicle hours are created equal.

All that said, there are many changes in service levels, and with the bus network being back to 97%, the schedules for September 2022 are often based on old versions before service cuts were implemented. Another change for this month is the reintroduction of school trips on many routes.

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TTC Service Changes January 3, 2021: Part II Buses

Updated January 7, 2021: Comparative service level charts have been added for routes 53/953 and 60/960 showing changes between the November 2020 and January 2021 schedules.

Updated January 5, 2021: Information about express routes 953 Steeles East, 960 Steeles West and 984 Sheppard has been updated in the route summary. Comparative service charts will be added for weekday service on 953 and 960 in a separate update.

Updated December 26-28, 2020: This article has been extensively updated with charts to illustrate the change in service levels on corridors that have or had 9xx Express services. I will turn to other routes in a separate article.

Some of you have probably been wondering where my list of bus service changes for January 2021 has wandered off to.

The problem is that some of the information in the TTC’s service change memo is inconsistent, and a new version to be issued after Christmas. Some information about planned schedule changes is available through the City of Toronto’s Open Data Portal which has the electronic versions of all schedules for use by various trip planning apps.

Because the difference between some new and old schedules is not as straightforward as usual, I have added charts comparing service levels by time of day rather than the breakdown into peak, midday and off peak periods.

Information here should be considered “preliminary” in case the TTC makes further revisions before the new schedules take effect.

Scheduled Erratic Service

The schedules for many routes suffer from build-in irregular headways. If the route runs on time, the buses are not evenly spaced, and “on time” performance is the metric the TTC uses, for better or worse, to evaluate service. This irregularity arises from several factors that can also interact on the same schedule:

  • The route has branching services that are not on a compatible headway. For example, it is easy to blend two services running every 20′ to give a 10′ combined service on the common mileage. However, if it is a 25′ and a 10′ headway, this is impossible.
  • For pandemic-era schedules, some trips were cancelled without adjusting surrounding buses to even out the headways. This might have occurred unofficially, but it would take a lot of work to ensure that spacing stayed ideal even if the buses were not strictly “on time”.
  • For pandemic-era replacement of express services, “trippers” operated usually on schedules that did not blend with the basic service. These buses were typically in service from 5 am to noon, and from 3 to 10 pm.
  • Some “Run as Directed” (RAD) buses (aka Route 600 series) operated where needed to supplement scheduled service. These do not appear on any schedule nor in a route’s vehicle tracking logs.

My purpose in looking in detail at the January 2021 changes is to show how all of these factors interact.

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The Problem of Scheduled Service Irregularity

In a series of articles, I reviewed the quality of service on many bus routes during a period, the lull in traffic and demand during the pandemic, when it should have been relatively easy for the TTC to operate reliable service.

A consistent factor on almost every route was that buses are running in bunches with wide gaps between them. Those gaps translate to crowded buses followed by lightly-used ones, and riders rightly complain about long waits and an uncertain arrival of the next group of vehicles.

The TTC argues that service is not really that bad because they have a large number of unscheduled extras (aka “RAD” or “Run As Directed”) buses that do not show up in vehicle tracking records. Leaving aside the obvious need to track all service, not just the scheduled buses, this does not explain why buses run so close together so much of the time. These are tracked vehicles that have a schedule that should keep them apart.

Or so one might think.

TTC Service Standards include provisions for headway quality (the reliability of spacing between vehicles), but this is fairly generous, and it is never reported on as an official metric of service quality.

However, another problem is that on some routes, the service is actually scheduled to come at uneven headways. This arises from three issues:

  • Some routes with more than one branch have different frequencies on each branch. This makes it impossible to “blend” service with, for example, alternating “A” and “B” destinations.
  • In response to the pandemic, the TTC quickly adapted schedules by cancelling all express buses, and selectively cancelling individual runs as a “quick fix” to avoid complete schedule rewrites across the system. Where local trips were cancelled, this created gaps in the scheduled service.
  • On many routes, notably those that formerly had express service, the TTC scheduled “trippers” to supplement the basic service. However, these trippers were generally not scheduled on a blended basis leaving riders with scheduled, but erratic service.

In some cases, the September and October schedules corrected some of these problems, but many persist. This article looks at a number of routes where the summer (August) schedules had uneven headways to see what, if anything, has changed by mid-October. (The most recent set of schedules went into effect on October 11, 2020.)

All of the data presented here were taken from the TTC’s schedules as they are published in GTFS (General Transit File Specification) format for use by travel planning apps. This almost exactly matches information on the TTC’s online schedule pages.

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TTC Bus Service Frequency and Reliability in 2020 (Part III)

This article continues a series reviewing the quality of service scheduled and operated over the COVID-19 era in summer 2020 that began with an introduction and continued with Part I looking primarily at Scarborough and Part II moving further west looking at north-south trunk routes between Victoria Park and Jane.

In this article, I continue further west to review these routes:

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