Route 501 Queen in December/January 2007/08 (Part 5: Terminal Operations)

In previous articles about the Queen car, I have mentioned the difficulty of getting reliable information about the length of layovers at the terminals.  However, there is an indirect way to do this, subject to certain caveats:  use the round trip time from somewhere near the terminal where data is “well behaved”.  As long as the travel times to and from the terminals are fairly constant, this will give us a view into how long runs actually sit at the end of the line.

The caveat is important for Neville Loop because the section from Woodbine (the next timepoint used in my analysis) and Neville can be affected by snow and congestion delays.  However, we do have fairly good data for the westbound trip (see Part 4), and can use this to temper ourview of the round trip times.

At Long Branch, congestion is not an issue, and we can use the variations in round trip times from Kipling as a surrogate for terminal layovers.

Round Trip From Woodbine to Neville — December — January

December saw a lot of congestion at various times in the Beach both due to shopping traffic and to snow on December 16.   Although the charts don’t reveal as much as I would like about layovers, one thing does stand out — the general increase in round trip times during midday and in the evening.

The midday increase, especially on Saturday, is likely shopping-related, while the evening increase is almost certainly due to longer layovers.

In January, the data values are more tightly clustered, and the midday peak has almost completely disappeared.

Round Trip From Kipling to Long Branch — December — January

In the west end, things are somewhat different, and the data values show quite a spread from the trend line.  This is almost certainly due to long layovers at Long Branch Loop.  The effect is quite strong in week 4 (after Christmas) when the line as a whole is less congested.

December Saturdays are all over the map.  On December 1, the line operated with buses until about 1800 and they tended to handle the Kipling to Long Branch trip faster than the typical streetcar times, probably because they didn’t sit long at the loop.  (Their trip times to Humber, which can be seen in Part 4, were longer, however.)  The very wide spread in times shows that there was considerable room for layovers at Long Branch on Saturdays for many runs, and under this situation the problem of on time departures from the terminal can become an issue.  I will turn to that subject in a later installment.

Sundays in December show a similar pattern to Saturdays, but with less spread.  Christmas Day is particularly notable for generous layovers.

The pattern for January is similar to December.

As an operational issue, I don’t object to giving staff a chance for a breather, particularly when the trip from Neville can take as much as two hours on a very bad day.  However, the combination of generous layover times, long routes, and route segments (e.g. Yonge to Roncesvalles) where congestion can double the running times makes is a recipe for poor service.

Long “recovery times” encourage operators to take them as layovers whether the time is available or not, and the variations in the scheduled times shows that this is more a requirement of blending service at Humber than of providing a standard length layover.

If Queen is broken into shorter routes, operators will have more frequent chances for a break because they will be at terminals more often, and they may be more willing to shave time from a terminal layover when they are slightly late.

In the next article, I will turn to the question of headway reliability during the am peak.

Route 501 Queen in December/January 2007/08 (Part 4: Link Times)

In previous posts in this series, we have seen where cars on 501 Queen actually go, as well as the gaps and unpredictability of service both downtown and at the outer ends of the line.  Now I will turn to the length of time cars take getting from one place on the route to another, and how this varies both over the course of the day, and from day to day through December and January 2007/08.

We hear a lot about traffic congestion and the need for better transit priority.  If such a scheme is to benefit riders as a whole, it must address the locations and times when streetcar service is slow.  Often this is not the “obvious” time or place– the peak period, downtown — and priority schemes focussed on this narrow time and location will do little to improve service.

This article contains a series of charts that are similar to the headway charts in Part 3.  Data are organized into groups by week (for weekdays), Saturdays and Sundays/Holidays.  Instead of headways, the times shown are the intervals between a car’s appearance at two locations. 

When these times are unvaried and show little scatter, then there is no congestion or variable delay due for stop service, and almost no opportunity to change running times.

When these times vary a lot, but in a predictable way (moving up and down over regular times each day), this shows regular variations in traffic levels and stop service time.  Delays caused by traffic signals can be addressed through priority schemes.  Delays caused by stop service can be address by increased use of all-door loading.  Delays caused by congestion, especially those outside the peak, can be address by traffic restrictions on parking and turns at intersections.  These will not be popular in neighbourhoods outside of the core where the main streets are important local commercial strips and the streets are the grid through which drivers access the residential side-streets.

Where these times show unpredictable spikes or move away from a regular pattern, this is the result of some event like a storm, a traffic accident (possibly on a nearby street such as the Gardiner Expressway with a spillover effect), or an unusual rise in traffic (for example around the club district or on New Year’s Eve). Continue reading →

Route 501 Queen in December/January 2007/08 (Part 3: Headways)

The 501 Queen car is a mess — that’s no surprise to anyone.  In the past two posts, I have looked at where the cars go.  More, to the point, I have looked at where they don’t go thanks mainly to short- turns.

Riders are frustrated not just by the unpredictable destinations of Queen cars, but by the lack of reliable headways.  The schedule may say there’s a car every 6 minutes, but this is at best a general average.  TTC “on time” goals say that an error or plus-or-minus 3 minutes is an allowable margin, and this means that gaps of up to 9 minutes, followed by only 3 minutes , is “on time” performance. 

This ignores the fact that the gap car will carry 3 times the headway, be much more heavily loaded, and the average rider’s perception of the service will be much worse than the average implied by the schedule and the loading standards.

If the service actually stayed within 3 minutes of the advertised schedule, life would be annoying, but tolerable.  There might even be a car in sight much of the time, if not the “always” of the TTC’s slogan for good service from the 1920s.  We should be so lucky. Continue reading →

Route 501 Queen in December/January 2007/08 (Part 2: East vs West)

In the previous post, I presented the information about the destinations of cars on 501 Queen with details over the month.  One issue right at the end of that post was the eternal east-vs-west debate:

Does the Beach get more service than High Park?  Are more cars short-turned in the west end than the east end to keep the Beachers happy?

Although there appears to be some indication this might have developed in late January, overall the level of short-turning is quite bad at both ends of the line, usually in equal measure. Continue reading →

Route 501 Queen in December/January 2007/08 (Part 1: Short Turns)

In anticipation of a TTC report on measures to improve service on the Queen car, there will be a series of posts here over the Victoria Day weekend.  These will review data for December 2007 and January 2008 on 501 Queen and related routes.

I am going to take a different approach in the sequence of articles from earlier rounds.  In those analyses, I began with the graphic timetables of route operations showing first Christmas Day 2006 and then moving on to other days of interest.  Later came Headway and Link Time analyses for individual days, and later for the month as a whole.  Finally came charts showing the short-turning and service reliability as seen outbound from Yonge Street.

In practice, now that this entire process is fairly well understood (at least by me), I am going to turn things around and work “backwards” from the monthly charts to specific days.  The monthly summaries reveal days and locations where interesting events or practices might be found, and of course they also show the overall pattern of transit service.

I have made some changes in the charts both to make the headings “friendlier”, and I plan to standardize on the filenames I used for the linked PDFs.  (Really!  I promise!)  Some of the changes that readers have asked for will not be found in this version such as expanding the daily graphs to have more per day (and hence fewer hours per page).  This is a tradeoff between having charts that are too busy and spreading peaks over multiple pages.  Also, I have deliberately kept the pages in letter size format so that people can print them without having legal sized paper.

For this first set of comments, here are the charts of vehicle destinations outbound from Yonge Street.

December 2007 Westbound to Humber and Long Branch

December 2007 Eastbound to Neville

January 2008 Westbound to Humber and Long Branch

January 2008 Eastbound to Neville

These take some explaining, but they provide a lot of information. Continue reading →

A Short Trip to New Toronto

Now and then, in the interest of actually experiencing the wonderful transit system I write about so much, I make a longer-than-usual journey  that could work brilliantly or be a complete disaster.  Today was the occasion for such a journey.

My mission:  Travel from Scarborough Town Centre starting at 5:30 pm to Fifth Street in New Toronto for a 7:30 pm meeting of the Lakeshore Planning Council. Continue reading →

Service Changes for March 30, 2008

Updated March 30, 2008: The attached spreadsheet has been updated to include information on the projected changes in vehicle loads and the list of outstanding changes that are awaiting sufficient resources to be implemented.

One of my readers, Brent, sent in a long note with a summary of service changes that will take place in one week. His introductory comments were:

I see the service summary is out early like usual this time (as opposed to the top secrecy back before the February improvements) and it shows most of the main service changes. (Searching the PDF for “Mar-08″ and “Apr-08″ highlights all the adjustments.) I have compiled them below (I have no life!!), except for cases where there is no noticeable change and it may relate to minor trip adjustments.

Note that the Bathurst streetcar has service reductions on Saturday what with the replacement of CLRVs with ALRVs…

The St. Clair service sounds interesting. With tracks to the carhouses cut off, they’ll just run the same 7 streetcars at 3-minute intervals all day until the late evening, when presumably they’ll just park them somewhere on the ROW and run buses instead (since of course we can’t run the buses on the ROW anyway…)

One service change that doesn’t show up as a change in the schedule is the decoupling of the Evans bus from the Prince Edward bus on weekends, which means that the Evans bus will end up with a 15-minute layover (plus 45 minutes round trip traveling) to maintain a 30-minute headway.

Special arrangements for St. Clair are required because track from Bathurst Station Loop north to St. Clair will be replaced, and a captive set of cars will remain on St. Clair for the duration. These will run a three-minute headway between the two subway stations until mid-evening when the full route will switch over to bus operation.

The TTC has not posted a service advisory for this project on their site yet, but I suspect that this arrangement will carry through until June given the speed of track construction jobs of this size. Even then, until the reconstruction from Vaughan to Dufferin is completed, streetcars will be limited to serving the east end of the line.

One notable problem that the TTC has not addressed is overcrowding in the AM peak period on 509 Harbourfront. With the construction diversions, this seems to have fallen off of the radar, but there was a deputation at the TTC last year from people complaining that cars were full eastbound before they reached Bathurst Street. The new service is actually slightly worse than what was there a year ago in the AM peak, although some off-peak headways have been shortened.

As we know both from riding experience on the 509 and the analysis of CIS data for this line I published earlier this year, the schedule for service on Harbourfront is often more creative writing than reliable fact. In an analysis of the 511 Bathurst route now in preparation will confirm, layovers at Exhibition Loop are quite generous and eastbound service on Fleet is quite erratic. The TTC really needs to start treating the new residential neighbourhoods on Queen’s Quay and Fleet to good, reliable service, not as a seasonal tag end of a route serving an amusement park.

A Day on the TTC

Robert Wightman sent in the following comment about problems maintaining service on, mainly, the streetcar system on Tuesday, March 25.

I spent yesterday afternoon rush hour working at home and listening to the scanner for TTC surface operations and this is what I heard.

Russell could not send out all scheduled service because they did not have enough equipment available. A car on Carlton and one on Queen went disabled and had to be pushed to Russell. This took 4 cars out of service and screwed up the lines for awhile. The line inspectors must know that a Commissioner lives in the Beach because they turned two WB cars at Russell and sent them back to Neville.

A fight broke out on a WB Queen car in front of the City Hall so the WB service went along Richmond to York thus bypassing the delay and the subway.

A Spadina car went disabled in the Station and had to be pushed out. They decided to push it out to the street before locking out the brakes, bad move as it lost air on the curve and they had to crank the brakes off. They could not use the spare track as there was a car using it to “dry out”. It was waiting for the emergency truck as it had no fans and the windows were too steamed up to see out. This screwed up Spadina for a while.

Another car broke a bar under the front truck and had to be escorted back to Russell by the emergency truck. Again there was no vehicle available to replace it.

The emergency trucks were running all over the system making minor repairs to cars that were still in service but had no heat, one wiper missing, doors that wouldn’t open, lights that didn’t work.

The subway had a train with a pair of cars that went disabled so they drove it onto the tail track at Finch until they could fix it.

The system is broke and it isn’t getting fixed. The Inspectors managed to find enough cars that were to run in to replace the missing cars after the rush hour. How much of the service problems are caused by equipment failures each day? Yesterday was not good weather but this still seemd like a lot of problems for one rush hour.

Both equipment and operator shortages remain a big problem especially for the streetcar system. We need some honest answers from the TTC about just how many cars are really available for service and why so many are sitting in the shop. I don’t think the situation has been presented with as much urgency as it deserves, and we still face the impact of having the St. Clair line fully back in operation sometime this fall or winter. New cars won’t be here for years, assuming we somehow find a way to find them this fall when it’s time to place the order.

Kingston Road LRT Update

The Environmental Assessment for the proposed Kingston Road LRT will hold three open houses on March 26, 27 and April 2.

The project’s March 2008 Newsletter includes the meeting locations, a map of various proposals and a breakdown of travel in the corridor.

There are two primary options depending on whether the line stays on Kingston Road all the way west to the existing streetcar network at Bingham Loop (Victoria Park & Kingston Rd.), or if it travels west along Danforth Avenue. Sub-options include connections to the subway at Victoria Park or Main Station.

At the risk of prejudging the evaluation, the route north from Kingston Road either to Main or to Victoria Park would be quite difficult. Victoria Park is a narrow, 3-lane residential street south of Gerrard. Main is a narrow, 4-lane residential street, and has a curved alignment (not shown on the map) and a grade down to Kingston Road. I believe that a connection north to either station from Kingston Road is not practical. (Anyone who wants to argue this point is urged to actually visit the neighbourhood or at least look at Google Maps before taking on this issue.)

The Danforth alignment is more straightforward, and also provides a better connection to the rapid transit network. In the origin-destination survey, only about 1/4 of the respondents showed their AM peak trip as going “downtown”.

Planning for the revised Victoria Park Station (warning – 10MB file) does not show a possible streetcar service, but could accommodate it.

Finally, the Walk 21 conference last fall included a paper about redesigning Kingston Road into a strong shopping and pedestrian community in the Cliffside area. This neighbourhood is now dominated by strip commercial and parking lots, but its transformation is supported by the business community with the new LRT line as a catalyst.

This project is in an odd state of existing in theory, but never appearing on maps showing our bold new Transit City network. This very strange situation makes many wonder whether there is any hope of the project actually being funded and built.

Waiting for the 501 — An Operator’s View

[Updated March 17, 2008: I have received various comments with schemes for alternate ways to operate the 501/502/507 in various combinations. None of these will be posted here as this debate could go on forever. The next round in the discussion will come with the TTC’s own proposals expected in May.]

On March 6, Ed Drass wrote about the Queen car’s problems and the various options that might improve service, some day. The article is not yet up on the Metro News website, but the link here will take you to an index of Ed’s columns.

Recently, I received a long note from an operator about the problems of the new way the line is being managed. These are grouped in blocks by general subject with my own comments interspersed. Continue reading →