Service Analysis

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TTC’s Revisionist History — Where Have The Queen Car Riders Gone

Today’s Star contains a pair of articles by Tess Kalinowski and Christopher Hume on the joys of the Queen car.  Recently, National Geographic listed the 501 as one of the world’s ten top streetcar rides in Journeys of a Lifetime.  Some riders may feel that’s an apt description of their typical journey.

A few nuggets from the TTC in the article show that this organization still refuses to understand and accept its own role in the destruction of riding on this line.  Marilyn Bolton, speaking for the TTC, is quoted:

Much of the 501’s ridership decline coincided with the expansion of the Bloor-Danforth subway and the Scarborough RT in the 1980s, according to the TTC.

“Riders moved up (north) to take advantage of the new subway lines and moved away from the Queen streetcar,” said Bolton.

A look at the statistics [discussed here on December 11] shows that ridership on the Queen Street corridor fell during a period long after the Bloor Subway opened in 1966 (extended to Islington and Warden in 1968, then to Kipling and Kennedy in 1980).

That old chestnut about congestion shows up again:

The sheer length of the route is also a problem. When a car blocks a streetcar by making an illegal left turn or someone parks on the tracks or some other delay occurs on the line, the reverberations travel a long way.

As my analyses of operations on streetcar routes have shown quite clearly, major blockages of service are rare and the disarray in operations can be traced substantially to poor line management and dubious on-time performance even when there is no external source of delays.  Without question, the length of the route magnifies any event, but minor delays are a fact of life for transit operations.

The article also includes a claim that it takes up to five hours to make a trip on Queen.  That’s for a round trip, not a one-way, and even then, this is a rare situation belonging to major storms and regional traffic snarls.

If riders migrated north to the BD subway, they were driven away by poor, unreliable service on Queen.  After the Fix the 501 Forum, the TTC claims it will change its operations and address reliability issues.  Inventing new excuses for driving away riding at a rate unmatched elsewhere on the system is no way to tackle the problem.

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Analysis of 508 Lake Shore Service

For those of you who have been wondering, this is the end of the series of posts analyzing service on 501 Queen and related routes.  Unless someone comes up with a really interesting question that deserves further public discussion here, I am now going to focus on other lines.  [You can stop cheering any time now.]

The Lake Shore Tripper, for those who don’t even know it exists, is a remnant of the old Long Branch to downtown service that was a rush-hour extension of Long Branch cars (before they were called route 507) to Church Street via Queen.  Inbound trips operated in the am peak, outbound in the pm peak.

When the Queen and Long Branch routes merged, this service disappeared, but in due course we got a new route, 508 Lake Shore running from Long Branch Loop to Church Street via King.  Three trips operate inbound in the am peak, and four in the pm peak, at least on the schedule.  This post looks at how these trips behave and how, for the am peak, they merge with the 501 Queen service on Lake Shore. Continue reading →

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Analysis of 503 Kingston Road Tripper (Updated)

In a previous post, I discussed the chaotic headway situation on the 502 Downtowner car.  Now, I will turn briefly to the 503 Kingston Road Tripper.

Updated Dec. 17 at 6:45 am:  Information about the combined 502 and 503 services on Kingston Road added.

For those who are unfamiliar with the service design for Kingston Road (the street), here is how things work between Queen Street and Bingham Loop (at Victoria Park). Continue reading →

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Ridership and Service Since 1976 (Updated)

At the 501 Queen Forum last week, I and others talked about the declining service and ridership in the Queen Street corridor.  This post reviews the published statistics from 1976 to 2005, the latest information available so far.

Streetcar Ridership and Mileage 1976 to 2005

These data are taken from the annual Service Plan and related documents.  The most recent counts are on the TTC’s website.

Updated December 11:  A consolidated count has been added for the Queen services (501, 502 and 503) to show the ridership and mileage in the three routes serving this corridor. 

Continue reading →

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Getting From “A” to “B” — Is There More Congestion?

Those who have come to this site in the past year to read, among other things, detailed analyses of route operations on King and Queen Streets may not be aware that this has been done before.  Back in May 1984, the Streetcars for Toronto Committee organized manual observations of the major streetcar routes for three days.  A detailed post on the subject appeared here in April 2006 and it makes interesting reading for any who think that service problems are new to the system.

At that time, we documented a very high proportion of cars short-turning in the afternoon peak and a systemic problem that the actual times required to make trips across the system was higher than the scheduled time.  Short-turns were poorly managed and contributed to the general chaos in service.  Not much has changed, although the headways are a lot wider now than they were in 1984, and the reliability of service much lower.

Considering how much store the TTC puts in “congestion” as the explanation for all its woes, it is worth looking back two decades to see what changes have been made in the schedules. Continue reading →

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Fix the 501 Queen Car: Follow-up to the Forum

At the forum Tuesday evening, the TTC poured cold water on my proposal to swap the CLRV and ALRV fleets between the 501 Queen and 504 King routes claiming that their studies showed that headways below 4 minutes could not be operated reliably in mixed traffic.

Others commented on the length of time it takes to get from The Beach or Long Branch to downtown, and as the evening wore on, comparisons became as bloated as the headways on the 501.  One speaker claimed he could get from Buffalo to Toronto faster than a trip on the Queen car.

This post examines those two issues, and I will update this item if additional follow-up topics come to mind.

[Updated 4:20 pm, December 8:  Bad links to charts corrected plus minor textual revisions.] 

Continue reading →

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Fix The 501 Queen Streetcar Forum (Updated)

[Updated December 8:  I have added a link to James Bow’s post with his observations of the meeting.] 

For the benefit of those who could not attend last night’s forum, here are a few comments from a rather jaundiced participant.

The meeting was well-attended (about 90 people)  Even though the original venue was changed to a larger room in anticipation, we were full around the edges.  I was pleased to see that we had folks from both The Beach and from southern Etobicoke so that we had the flavour of both ends of the line.

Ed Drass started off with introductions, and managed to keep the meeting rolling along.  We consumed a full 2 1/2 hours. Continue reading →

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Schrödinger’s Cat, The Queen Car & Other Mysteries

In case people think all of this talk about headways and link times and clouds of data points and 19th-century railway timetables is getting far too technical, a respite.

In the course of this analysis, I have often thought that there may be some relationship between Quantum Physics and the operation of the Queen Car.  After all, a cup of tea can provide a model of random motion (and power the Infinite Improbability Drive).  We may presume that some deeper forces are at work on Queen Street that are manifest at the visible level in what passes for service on that route.

By analogy:

Einsteinian Time Dilation tells us that the faster we run for the car, the slower time will move, and we will never quite catch up before the car leaves the stop. 

Schrödinger’s Cat is a paradox demonstrating the concept that we cannot know the state of something until we actually look at it.  This is roughly akin to not knowing where the Queen Car is going until we have been on it long enough that the gods of improbability reveal our ultimate destination.

Heisenberg’s Uncertainty Principle deals with the problem that the act of observing an event can interfere with the event itself, and that we can never know simultaneously the position and momentum of a subatomic particle.  Applied to the Queen car, we all know that there are always lots of streetcars, except when you want one, and then you can never be sure that the one that has space is also going to your destination.

I invite suggestions for other possible explanations for the behaviour of transit service.  With centuries of scientific thought, we can unravel the mysterious behaviour of the Queen car.

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Analysis of 502 Downtowner: Part I — Headway Reliability

In past route reviews, I have started out looking at a few days’ operation in detail to get an overview of the route.  By now, readers are familiar with the conventions of the charts I have been creating, and for 502 Downtowner, I will jump in to the middle of the discussion.

This post gets headway information about Downtowner online in advance of the public meeting on Tuesday, December 4 about the Queen car of which the 502 is functionally a branch.

Downtowner (originally called Kingston Road) operates, on paper, from Bingham Loop at Victoria Park and Kingston Rd. to McCaul Loop west of Queen and University.  Although service on Kingston Rd, including the 503 Tripper interlined with it, was once quite frequent, headways are now much wider and reliability of service becomes crucial to the sense that there is any service at all.  Offpeak scheduled service is every 20 minutes, and this is one of the few places that has better service evenings and weekends (when the 22A Coxwell bus serves Kingston Road) than during weekdays.

The four charts here show the distribution of headways at Woodbine and at University.  Why did I choose these locations?

Woodbine shows us the service leaving Kingston Road inbound before it merges with Queen, as well as the effect of any short-turns at Woodbine Loop.  Yes, cars intended to serve Kingston Road are short-turned before they get more than a few hundred metres onto that street.

University shows the service eastbound from McCaul without various artifacts in CIS data near McCaul Loop, but more importantly at a location that is not polluted by CIS errors in tracking short turns on Downtowner.  As we will see in a future post, a lot of the 502 service never gets to Yonge Street, and this plays havoc with service as seen by would-be riders.

Westbound at Woodbine Ave.
Westbound at University Ave.
Eastbound at University Ave.
Eastbound at Woodbine Ave.

There are five pages for each chart of which the last shows the distribution of headways over the month.  Pages 1-4 show the detail for each week including trendlines.  Those trends generally follow the level of the scheduled headways, but the unreliability of service causes huge swings, especially in the offpeak when gaps of 30-40 minutes are common at Woodbine.  At University, the situation is much worse because of short-turns east of Yonge Street with gaps of nearly one hour on several days.

There is really very little to say about this situation.  After looking at the Queen car, I am running out of ways to express my disgust at what passes for service from the TTC.  I knew that service on the 502 was spotty, but actually seeing it “in print” is shocking.

In a coming post, I will look at the link times for this route and, yes, there is congestion on Kingston Road itself between Woodbine and Victoria Park.  This usually occurs during the afternoon rush hour and has little impact on the service quality at other times.

I will also review the combined 502 and 503 services in the morning and afternoon peak periods when, in theory, these lines combine to provide a blended, regular service.

As for the 502 itself, this is an excellent example of how the TTC destroys the attractiveness of transit service by cutting service and failing to properly manage the leftovers.  Back in the days when headways were five minutes or better, careful line management was less important because cars simply couldn’t get too far apart.  Now, with headways of 10 to 20 minutes, routes can become badly disorganized and riders have no idea when a vehicle might turn up.

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Analysis of 501 Queen: Part VIII — AM Peak Service Reliability

In this installment, I turn to the question of whether all of the scheduled service actually shows up when and where it is intended during the AM peak.  Previously, in the analysis of 504 King, we saw that many cars intended to provide extra service through Parkdale and Bathurst-Niagara eastbound during the am peak either did not operate, or operated badly off schedule to the point where actual service was far different from advertised.

On 501 Queen, I will look at the route at a few points to show how this effect also is present and how it affects the service. Continue reading →