A Few Questions About “Emerging Transit Plans”

At the February TTC Board meeting, Chief Planner Jennifer Keesmaat took the Board through the road show presentation she and her staff have been taking around Toronto with the proposed new Toronto transit plan. This issue was held over to the March Board meeting because, for procedural reasons, there were limited questions in February.

One major issue here is that the body actually charged with setting transit policy, the TTC Board, was being briefed on a plan they had not seen before, and to which they had given no input or direction. This is only partly explainable by the fact that any long-term transportation plan would form part of the city’s Official Plan, and the Planning Department “owns” that document. However, one would hope that members of the TTC Board would have at least a passing familiarity with what was in the works. This situation is complicated by the presence of “citizen” members who are not also Councillors and are not part of the information flow, such as it is, at City Hall.

The plan and supporting reports will go to City Council a week after the TTC meeting.

A major problem, of course, is that “planning” in Toronto consists of catering to the whims of the Mayor, influential Councillors, the Minister of Transportation (and his government), and senior members of the government caucus. To describe planning in this context as unbiased and purely “evidence based” is something of a stretch.

That said, the situation is better today than in recent years because, at least, all of the proposals are on the table at once, and it is more difficult to dress up a bad proposal when it must compete for attention and analysis with many others at the same time. This does not prevent Councillors from making the attempt at advancing their pet projects, but some degree of comparative evaluation might keep them in check.

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What Is The TTC Policy on Fares? (Updated)

Updated March 11, 2016 at 11:00 am: A section has been added commenting on the TTC’s claim that a two-hour transfer would result in a revenue loss of $20m/year.

Recent discussions about a proposed Toronto transit plan have included, almost as a minor sideshow, the Metrolinx study of regional fare integration. A basic tenet of this study is that “rapid transit” would be a separate fare zone or structure from everything else, but the exact mechanism by which this would be done is as yet unclear. GO Transit fares might be lowered and subway fares increased for certain trips, but there is no worked example to show how various trip types inside and outside the City of Toronto will be affected.

Although City and TTC staff are working with Metrolinx on this study, neither the TTC Board nor Council has been presented with a definitive proposal, and there is limited direction from either of them on guiding factors staff should use.

The only context in which Council has decided anything was for SmartTrack, and their wishes included lots of stations, frequent service and the ability to ride SmartTrack for a TTC fare. We know now that many stations and a good deal of service are no longer part of the package. As for fares, there has been some equivocating about this by staff as to just what a “TTC fare” might be by the time SmartTrack (or more accurately GO Regional Express Rail) begins operating.

As for the TTC Board, there has been a series of reports and decisions evolving over the last year. None of these sets a definitive policy, although the motions passed could be misread to imply this has happened.

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When Is a GO Train not a GO Train? When It’s UPX!

Among the mysteries of the internal organization at Metrolinx is the presence of separate “divisions” for GO Transit (the commuter rail service), Presto (the fare card service) and UP Express (the premium fare airport shuttle service).  Rather than using the GO brand for the airport service and integrating its operation and fares, Metrolinx treats UPX as a completely separate entity, no doubt so that it could isolate the operation as a profit centre on the books. We now know that “profit” is the furthest thing from a UPX future where just finding riders now takes precedence.

Soon, fares on UPX will be much lower and this might encourage some to incorporate the UPX into their journeys. However, there are two glaring holes in the new arrangement.

UPX, being a separate operation, does not have fares integrated with connecting GO services at Union. Riders transferring between these services will pay separate fares for each leg of their journey. Presuming that UPX fares stay low, this should be corrected, at the latest, in the next annual review of GO’s tariff.

But the really bone-headed decision (or lack of decision) lies with the TTC. Although GO fares discourage “local” travel within the 416, there is a legal transfer move a rider can use called TTC Times Two. A trip can start on the TTC, transfer to GO, and then back onto the TTC again using the original TTC transfer.

With UPX moving to lower fares and the likelihood that it will attract commuter trade within the city, the question becomes “is TTC Times Two valid for UPX”? I asked the TTC’s Brad Ross and Chris Upfold this question at the recent TTC Board meeting. Their answer? “No” because (a) UPX is not a GO train and (b) a TTC policy change would be required.

The irony, of course, is that GO operates in the same corridor as UPX, and it would be impossible to distinguish whether a traveller with a transfer from the Lawrence 52 bus arrived at Union Station via GO or via UPX, except of course that GO service only runs in the peak period.

During the March 1 subway shutdown thanks to a power vault fire, TTC riders travelled on GO and UPX for no extra charge. The reverse courtesy has been extended to GO riders on occasion. This did not require a formal meeting and policy decision, simply the recognition that there is one transit network regardless of the logo on the train.

How riders get from one connection point to another should not matter. Between now and March 9 when the new UPX fares take effect, can someone at the TTC show a small spark of initiative and decide that a traveller on either a GO or UPX train can use TTC Times Two? Or will we continue to have an artificial distinction between two services provided on the same track by the same agency?

What Would Fare By Distance Mean For Toronto? (Updated)

The Metrolinx Regional Fare Integration Study studiously avoids one of the most important questions any new fare scheme must face: what is the effect for various types of riders?

As a starting point in examining what might happen, this article looks at some of the basics of travel patterns and fares to see what various Metrolinx schemes might imply. Note that this is not a definitive, accurate-to-the-nth-degree exercise, but a general discussion. The detailed work should already have been done by Metrolinx, but if it has, they are not publishing the results.

My apologies to readers in advance as this is an article more technical than political. Some of the calculations are unapologetically “back of the envelope”, and are intended as estimates, illustrations, not definitive results.

Updated Feb. 14, 2016 at 2:00pm: Comparative information about GO Transit fares has been added at the end of the article.

Updated Feb. 14, 2016 at 4:45pm: A further observation on the relatively low fare by distance paid by GO riders has been added at the end.

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Metrolinx Fare Integration Background Study: February 2016 Update

Recently, I reported on a staff presentation to the February 10, 2016, Metrolinx Board meeting in which it was quite clear that the provincial agency is moving inexorably toward some form of fare-by-distance not just for its GO Trains, but for all rail modes that operate on their own right-of-way including subways and LRT. Bus Rapid Transit, although a common part of The Big Move as a “solution” in the 905, is not included as “rapid transit” in their proposals.

Metrolinx has now published the background technical paper to this presentation. This is the second installment in the fare integration review. Part 1 came out in September 2015.

For background information, see:

In previous articles, I noted a strong inclination by Metrolinx toward distance or zone-based fares, and this continues into the most recent paper. What is also troubling, however, is the difference between the backgrounders which have some detail about the workings and effects of a new fare structure, and the staff summary reports where this is all treated as a complex issue to be reported on at some future date. “Have patience”, the Board is told by staff, even though answers to some of their questions can be found in the detailed reports.

A chart from the September 2015 report is worth looking at again.

201509_GTHA_Fare_BCE_QA

It is self-evident that any tests of fare effects, of the various sub-markets which might see higher or lower fares, and of revenue distribution models, could not possibly be conducted without an actual model with real numbers of riders and real fares attached to each type of trip they would make. However, even by February 2016, the staff presentation studiously avoids specifics and gives no hint of the degree by which fares might rise or fall. A related issue is that the tests used a “revenue neutral scenario”, one in which any reduction in one part if the revenue pie must be counterbalanced by an increase somewhere else.

This is the “we don’t want to pay more subsidy” view of fare integration where the “winners” are those who now face multiple fares, typically to use the TTC plus any other GTHA system, while those who now pay single fares within a system will be the “losers”. This fact has been hidden from public view throughout the exercise. We hear a lot about “fair” fares, but absent specifics, there is no way to decide which elements of “fairness” are included in the new formula.

An element that emerged from the 2015 study and now forms an important part of the 2016 update is the concept of “service class”. This is a simplistic division of all transit services into three groups and three trip lengths. The groups such as “local” and “rapid” transit are defined by mode (bus or rail), not by the actual quality of service they provide. Indeed one might argue that the higher speed of “rapid” transit can be offset by the severe overcrowding and unreliability of the service. For the purpose of the fare model, only the nominal speed and presumed comfort of rail services counts. This is very much a GO-centric view of transit service.

Even GO is having its problems with comfort and crowding. For some time, the goals for service quality included the idea that 80% of peak period riders would get a seat. GO never attained this and the metric sat at 66% the last time it was reported, September 2015. This goal appears to have quietly fallen off the service targets GO seeks to hit for the obvious reason that it is not attainable without massive expansion of service beyond the point where latent demand always backfills any new capacity GO provides.

The overall fare integration study is expected to stretch into late 2016 according to the chart below. It is hard to ignore the absence of “rider effects” in the topics listed here.

201601_FareStudyStaging

However, a more detailed chart (Fig. 1.4) clearly shows that a “Preferred Option” would be recommended by Spring/Summer with the implication that any chance to debate and influence the choice has a limited window of the next few months. The Metrolinx Board is not scheduled to meet again until June 2016. Will they be faced with a fait accompli where staff have made all the decisions and the Board’s role is merely to nod in agreement? When will local Councils and transit agency boards have their chance to be heard? In the rush to get a new fare structure, will Metrolinx management do an end run around meaningful consultation at both the general public and political levels?

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TTC Replies to Fare Zone and Subway Premium Proposals

An obvious question about the Metrolinx Fare Integration Strategy update is whether the TTC has quietly adopted a new fare policy to suit Metrolinx.

I asked:

The Metrolinx Regional Fare Integration report on their board’s agenda for Wednesday clearly leads the way for fare zones at least on the subway within the TTC system.

There have been rumblings of this from management comments at TTC, but nothing definitive. However, the installation of fare gates with tap out capability is a clear preparation for such a change. While this might be part of the TYSSE roll out, the wider application of zoned fares (or some equivalent) within the TTC has never been a matter for public debate or decision as far as I know.

Has this matter been presented to the Commission for discussion, or are there plans to do so in the near future?

What is the TTC’s position on the Metrolinx fare integration proposals?

The TTC’s Deputy CEO, Chris Upfold, replied:

The TTC[s] sit on the various Steering Working groups for regional fare integration and I feel our voice is well heard there.

As per our report to the Board on Fare Policy TTC staff are not undertaking any more work on fare by distance or by zone within the boundaries of Toronto on service operated by the TTC. We do not feel it is an appropriate or useful policy direction in those circumstances but are working with Metrolinx on how it could work from a regional basis.

Our board has passed a number of motions, over just the few years I’ve been here, that any regional integration must not come at the expense of the TTC or our customers.

Faregates are being rolled out at subway stations for a number of reasons but primarily:

  1. The integration with a legacy turnstile with a new reader wasn’t the best technical solution and caused lots of other potential problems.
  2. The legacy turnstile (especially high gates) are nearing the end of their life and we were likely to need a wholesale replacement in the next 10 years or so.
  3. Overall the whole life cost (over 20 years) was much lower for installing new faregates.
  4. New faregates are higher capacity (and far more flexible) and do things like real time fault reporting etc.

Tap in and out functionality is necessary for the TYSSE in order to manage regional integration on how fare policy sits today. Faregates (with readers on both sides) would help to enable any zonal/distance based system.

Now it is up to Metrolinx to explain how their proposal meshes with the TTC’s stated position.

Metrolinx Fare Integration: Get Ready to Pay More For Subway Trips

One of the great mysteries surrounding the roll out of Presto on the TTC has been the whole debate about “Regional Fare Integration”. Now and then, discussion papers surface at Metrolinx, but folks at the TTC, especially the politicians, are strangely silent on the subject. “Wait and see” is the order of the day.

Well, folks, we have waited and now we are beginning to see the direction Metrolinx is heading in for a consolidated GTHA-wide fare structure. The results will not please folks in suburban Toronto or the inner 905 for whom long subway trips are a routine part of their commutes.

The Metrolinx Board will consider an update on this subject at its meeting on February 10.

The presentation is in a sadly familiar Metrolinx format: lots of wonderful talk about consultation and fairness, and philosophical musings about what a fare system should look like. One big omission is any evaluation of the relative numbers of riders who would be affected by various schemes, and even worse of any sense of calibration of the fares to produce different results.

This comes at a time when we know from SmartTrack demand studies the importance of fare levels in attracting ridership. It is important here to remember that we are not talking the relatively small differences between types of TTC fares, or year-by-year increments, but the much larger deltas between TTC fares and those on GO Transit.

The problem begins with the arbitrary segmentation of the travel market into “local”, “rapid transit” and “regional transit”.

201602_DefiningServiceTypes

This is a wonderful theoretical view of the world that might find a home in a sophomoric academic paper, but it ignores the very real world in which (a) “rapid transit” today only exists within Toronto and (b) Toronto decided over 40 years ago that “local” trips paid one fare regardless of the mode they used. The entire system is designed on this principle, one that has consistently evaded Metrolinx planners.

If only the world were so simple. Why is Bus Rapid Transit omitted from this list? Why is a streetcar (aka LRT) on right of way “rapid transit”, but not a bus? How close must subway or LRT stops be to each other for the service to drop back to a lower tier? Conversely, if someone slaps a “19x” route number on a bus, should it become “rapid transit”?

The basic problem with this world view is that transit modes, especially bus and streetcar/LRT, have a wide range of overlapping implementations.

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TTC’s 2016 Customer Charter Reviewed

The TTC has released the 2016 version of its Customer Charter listing a number of areas in which they promise improvements through the year.

First Quarter:

  • Ensure that 510 Spadina is served by fully accessible streetcars: Mostly done already with a few of the high-floor ALRVs still in service but the majority of runs operated with low-floor Flexitys.
  • Apple Pay at collectors’ booths: In progress.
  • Reduce streetcar short-turns by a further 20% over Q1 2015: New schedules on 501 Queen effective January 3 make a big contribution to this coupled with the milder winter weather.
  • Start subway service at 8:00am on Sunday: Done effective January 3.
  • Add service to Line 1 (YUS) during off-peak: Not done yet, but the schedules going into effect at the end of March have not yet been announced. (Note 1)
  • Establish a Local Working Group for Donlands Station second exit project: Done.
  • Add five new express bus services: Planned for late March.

Second Quarter:

  • Wifi at 22 new stations (Note 2).
  • Roll-out of new fare gates with Main Station as a pilot: Work at Main in progress.
  • Improve bike parking at 5 stations.
  • Add 20 bike repair stops at subway stations: Subject to outcome of a pilot.
  • Install notice boards in 12 busy stations to inform passengers about planned/unplanned closures.

Third Quarter:

  • Ensure 509 Harbourfront and 511 Bathurst are served by low-floor streetcars: With delivery of new cars, Harbourfront is already planned to ramp up beyond two assigned Flexitys in mid-February. Delivery rates for new cars are supposed to be up to 1/week by the end of March and this should make conversion of 511 Bathurst an easy task provided Bombardier manages to stay on track.
  • Pilot high capacity bike parking at one station.
  • Replace T1 trains on Line 4 (Sheppard) with 4-car TR sets: The order for these cars is in progress at Bombardier with delivery expected later this year.
  • Improve 28 Bayview South and 101 Downsview Park routes to be part of all-day, every day service. This will bring services to two park-based areas. The Bayview South bus serves the Brick Works from the west (Davisville Station), but service from the east (Broadview Station) will still be operated by a free shuttle bus.
  • Add 3 trains to Line 1 (YUS) to improve AM peak service. It is unclear whether these will be “gap” trains used to supplement service when things go wrong, or an attempt to slightly shorten the average headway over the entire line. Gap trains generally make a bigger difference for situations where holes in service at peak times and direction need to be filled because the extra train is used specifically where it is most needed.
  • Add peak service to 25 busy bus routes.
  • New streetcar service on Cherry Street: (Note 1) This service could most easily be implemented by converting the 504 buses now scheduled from Dufferin to Parliament back to streetcars as a Dufferin to Cherry operation. Peak vehicle requirements would probably go down, but the off peak service on Cherry would be a net addition. This change is related to whatever modifications the TTC will make to the 72 Pape and 172 Cherry bus routes.
  • Begin revamping the east parking lot at Finch Station.

Fourth Quarter:

  • Widen 25 bus stop pads to improve accessibility: Locations TBA
  • Install external route announcement system on all vehicles: Work in progress.
  • Add two new elevators at Ossington Station: Work in progress.
  • Install customer info screens at Union Station mezzanine and platform levels: An overdue follow-up. This work should have been an integral part of the station renovation.
  • Install customer info screens at Dufferin, York Mills and Lawrence stations.
  • Install transit signal priority at 15 intersections: Locations TBA
  • Complete PRESTO roll out to the entire system: Bus fleet conversion in progress; new fare gates will finish PRESTO subway access as they are installed.
  • 10 additional WiFi stations: Locations TBA (Note 2)
  • Lengthen 10 bus pads for compatibility with articulated buses: Locations TBA
  • Start construction on a bus queue jump lane: Location TBA
  • Introduce a new Wheel-Trans qualification process: Details TBA
  • Install new, “more informative” stop markers at over 3,000 surface stops.
  • Review schedules on 32 bus and streetcar routes to improve reliability and travel times.
  • Reduce subway delays by 10% (counted as both incidents and minutes of delay). See What Causes Subway Delays?
  • Consult with riders and other stakeholders to revise service in three neighbourhoods around routes 40 Junction, 54 Lawrence East and 116 Morningside.

Note 1: Some items in the Charter are not yet funded in the City’s budget. Whether they will actually operate depends on the TTC’s ability and desire to squeeze money out of other parts of their operation.

Note 2: The WiFi rollout in the subway is limited to internet access only because the major telcos – Bell, Rogers, Telus – will not provide service over the incumbent provider’s network. Even the internet access has its problems due to login requirements recently introduced that require signon to a sponsoring site such as Twitter. This state of affairs can be traced to a bad system and contract design by the TTC who appear not to have contemplated the difficulties of the “big” players refusing to come onto, and thereby financially support, the network.

I cannot help feeling that a lot of this “Charter” is a shopping list of the low hanging fruit, things the TTC planned to do anyhow, but repackaged in a “look at us” format where green tick marks will gradually fill up the boxes. What is missing, and this is as much a political discussion as a managerial one, is a “what could we be” dimension and aspirational goals that might not be achieved, certainly not in a one-year timeframe.

Of course, when there are members of Council and the TTC Board who would rather count paperclips than address fundamental issues of just what  “good transit” really is, this situation is almost inevitable. Good news, but as cheaply as possible, and so we aim low.

Relief Line, SmartTrack, GO/RER, Scarborough Subway Consultations

Toronto City Planning has released a draft list of upcoming public consultations on various transit plans including:

  • The Relief Line
  • The Scarborough Transit Plan (Subway, SmartTrack, Crosstown East LRT)
  • The Western SmartTrack Plan (SmartTrack, Crosstown West LRT)

2016_ConsultationCalendar

Additional meetings and information about Metrolinx plans (GO Regional Express Rail) will be organized by that agency.

Even more information will be available in March 2016 when the City releases a compendium report on all transit initiatives currently under study. These will include items listed above as well as the “Waterfront Reset” study, TTC Fare Integration proposals and a review of how (or if) Tax Increment Financing can contribute to the many transit projects under review. The intent is that this report will form the basis for public consultation and debate leading to recommendations at Council in June 2016. This is a very aggressive schedule, and there is no indication how consensus will actually be achieved in so short a time, especially with the usually-secretive Metrolinx as an essential player. At least the discussion will be at a network level, not ward-by-ward with a “relief” line for every member of Council, and there will be some filtering of various schemes based on engineering and operational realities.

What is sadly missing from all of this is a discussion of day-to-day transit operations and the backlog in the state-of-good-repair budget. We can blithely discuss billions worth of subway building to Scarborough and a Relief line, but Council won’t fund the basics of running a transit system.

TTC Transfers: 1954/55

Transfers as a physical fare medium are set to disappear from the TTC in 2017 with the completion of the migration to Presto fare cards.

Here are the transfers as they existed in 1954 and 1955, the first year of the “Toronto Transit Commission” by that name. These include many suburban bus routes that were amalgamated into the TTC’s network with the formation of Metropolitan Toronto in 1954.

A few items worth noting:

  • Many of the suburban routes used red ink on white paper as a distinct colour scheme to identify cases where a check for a “zone 1” fare on a city route would be necessary. When coloured paper was abandoned for the older routes, Carlton was already using the “suburban” colour scheme and was missed in the conversion. For many years, it was the only “downtown” route with a red transfer.
  • There are two Yonge transfers. One is for the “Yonge T.C.”, the trolley coach operation from Eglinton to Glen Echo. The other, simply “Yonge” might suggest that the streetcars were still operating in 1955 over a year after the subway opened. This is for the night service.
  • Many route names are recognizable, but the outer ends of the suburban routes are a lot closer to the old city than they are today.
  • The text on the back of the transfer exhorting riders to only make their connections in the proper TTC way has not changed in years (it can be found on transfers from 1921). The use of the word “Conductor” is amusing considering that by 1955 two-man operation had ended. The term even appears on bus transfers.
  • “Up” and “Down” refer to directions of travel and correspond to the “U” and “D” cutoffs along the edge of the transfer. Generally, “Up” is westbound or northbound, but there are exceptions sometimes caused by route changes and amalgamations with segments in the “wrong” direction.

For a look at pre-TTC transfers, please refer to this article.