Waiting for the 501 — An Operator’s View

[Updated March 17, 2008: I have received various comments with schemes for alternate ways to operate the 501/502/507 in various combinations. None of these will be posted here as this debate could go on forever. The next round in the discussion will come with the TTC’s own proposals expected in May.]

On March 6, Ed Drass wrote about the Queen car’s problems and the various options that might improve service, some day. The article is not yet up on the Metro News website, but the link here will take you to an index of Ed’s columns.

Recently, I received a long note from an operator about the problems of the new way the line is being managed. These are grouped in blocks by general subject with my own comments interspersed. Continue reading

The Look of the TTC

Today’s Toronto Star has an article Sick transit: TTC dirty, leaking, decaying about the sorry state of many of our subway stations.

Although this is the worst time of the year for assessing the general look of anything that is used by hundreds of thousands of people per day, many of the complaints from Star readers ring true.

Stations don’t look as clean as they once did despite the TTC’s attempt to arrange its crews for heavy-duty blitzes on stations rather than superficial dusting. This is further complicated by the now-and-forever construction and repair projects that give the impression of jobs half done and forgotten. The TTC could do a much better job, both on site and online, of posting notices that should be kept up to date about what is going on.

Speaking of notices, there is a huge, ongoing problem that notices when they do appear remain in place long after the work is done and they act as magnets for grafitti and other abuse. This sort of thing contributes to a look that says “we don’t care”.

(My personal favourite was College Station during the 506 streetcar track reconstruction where three different generations of diversion notices existed, in some cases side by side, in various locations.)

Oddly enough, just a few days ago I did an interview with some journalism students from Ryerson about “design on the TTC”, to which my first offhand reply was “what design?”. Yes, there are various standards for new signage as well as older generations, but this is obscured by so much pure junk that the clean, unifying benefit of consistent graphics is totally lost.

Plant maintenance is one of those TTC budget lines that was squeezed for years, and gets little respect because it’s always easy to say “just get more productivity out of your staff” rather than looking at the underlying problems. Like so much else in the TTC (and municipal services in general), we need to know what it would cost to provide better service in this area. As long as the attitude is “we can’t afford it”, we (the public) never get a chance to weigh in on where the TTC might spend more money. This was the situation with service quality and, although it has taken forever, the Ridership Growth Strategy allowed those who want better service to advocate for it with hard numbers on costs and benefits.

Litter will always be with us, and the sooner the TTC picks it up, the better. Scratchitti is becoming a major problem and I’m not sure how quickly the TTC addresses this. My gut feeling is that I see far too much of it, and it can’t all be fresh.

Attracting riders isn’t just a matter of better service, it’s the environment in which that service runs. Telling riders that it’s their fault for littering blames the many for the thoughtlessness of the few.

Census Updates on Commuting Reported by CBC

The CBC website has a report about the drop in the percentage of people commuting by transit according to the recent census. In this piece, I am erroneously identified as a member of Rocket Riders. Although I have provided suggestions and advice to that group from time to time, I do not speak for them and my comments should not be construed as an official pronouncement by that group.

Here are my remarks. For the complete text, go to the CBC site.

Toronto transit advocate Steve Munro said the 2006 findings are disappointing because they show there is little change in the number of people taking public transit.

“I’m frankly surprised that’s it’s only gone down by a small amount as it has,” said Munro, a member of the Rocket Riders, a citizen advocacy group dedicated to public transit issues in the Greater Toronto Area.

Munro said part of the problem is much of the transit system in Toronto is oriented towards downtown, including GO Transit and the Toronto Transit Commission with its network of subways, buses and streetcars.

He said travel patterns show people are commuting in all different directions these days.

“It’s one of the biggest challenges for transportation planners,” Munro said.

“It’s an everywhere-to-everywhere kind of demand pattern, and that’s very hard to serve without building quite a large network of transit lines to make everywhere-to-everywhere commuting by transit possible.”

Munro said convincing people who live in areas outside the downtown core to get out of their cars will take large investments in transit in the GTA.

“We’re a long way away from having a really strong network in the outer suburbs to really make a change in the way people think about commuting in those areas.”

A stronger network will also reap environmental and economic benefits, he said.

For individual families, if the transit system can serve their needs, the cost of getting to work is lower. For cities, if the transit system moves people around efficiently, there is less stress on the roads, Munro added.

“The road system in the suburbs is full. There is a general economic benefit to having a better transit service. It means families don’t need a car for every member of the family to get around.”

Transit City Update

At the TTC meeting last week, there was a long presentation about the status of the various Transit City projects. The TTC’s website contains only the two page covering report with absolutely no details, but lucky for you, my readers, here is an electronic copy. As and when the TTC actually posts this report on their own site, I will change the link here to point to the “official” copy.

Warning: 7MB download: Transit City February 2008

While there may be individual issues to prompt kvetching in this report, overall I am impressed by what is happening. For the first time in over 30 years, we have not only a unified plan, but a unified set of studies. I may be naïve to expect all of this will actually be built, but we are in far better shape knowing what might be than if only one or two lines were on the table.

Here is an overview of the report along with my comments.

Overall Priorities

Of the various Transit City proposals, three have been selected as the top priority for design, funding and construction: Sheppard East, Etobicoke Finch-West and Eglinton-Crosstown. All lines were scored against various criteria, and those coming out on top overall got the nod. This doesn’t mean work stops on the others, but at least we know the staging.

Projected total ridership is highest for Eglinton, Finch and Jane, with Sheppard East in 5th place. Partly, this is due to the length of the routes and their catchment areas. Note that Waterfront West brings up the rear, unsurprising given the area it draws from.

The lines rank roughly the same way for the number of car trips diverted to transit and the reduction in greenhouse gases. There’s something of a compound effect here as several measures all vary more or less as a function of ridership.

Transit City, again with the exception of Waterfront West, touches the City’s priority neighbourhoods where better transit is needed to increase mobility and economic opportunities for the residents.

What’s Missing

Notable by their absence are the Waterfront East lines (Queen’s Quay, Cherry Street and Port Lands) as well as the Kingston Road line in Scarborough. EAs are aready in progress for these, but they don’t make it onto the overall status report.

This is a shame because we must stop making distinctions between “Transit City” itself, and other related transit projects that will compete for attention and funding. Continue reading

Service Improvements, Someday

Peter Kuitenbrouwer in the National Post has a series of articles talking about crowding on the TTC.

One more person, and this subway’s gonna explode

If you ignore the smell, the bus is still the better way

A seat on the Queen streetcar? Don’t make me laugh

The February 17 service improvements are a start, but it’s no secret that there’s a long way to go. A few changes are in the wind as described in a TTC report from their February 27 meeting.

We learn that more service will come with the March 30 and May 11 schedule periods to address the backlog of overcrowding, at least on the bus routes.

In the fall, further improvements will change the peak hour loading standard for bus routes. Across the board, the standard will be improved by 10% so that the acceptable average loads, now in the mid-50s depending on vehicle type, will be reduced by 5 or 6. This won’t mean 10% more service on every route because some lines are running below the new standard already and won’t be eligible for more service. (These tend to be short routes where cuts today would have a severe impact raising the average load above the line or making the headway unacceptably wide.)

Also planned for the fall is a return to full hours of service on most routes so that if the subway is open, the routes are operating at least a 30-minute service. 2009 may bring a 20-minute maximum, but that’s a budget issue for next year.

Meanwhile, we see little discussion of streetcar or rapid transit service because both suffer from constraints in fleet size. That may be the situation, though I am skeptical, but what is missing is a projection of what we would need if we made the same changes in loading standards for the rail modes. Continue reading

At The TTC: February 27, 2008

There were several items on the TTC’s agenda today that I wish to write about, but won’t be able to turn to them until Thursday or Friday. Here is a brief “coming soon” list.

The Kennedy Derailment

A detailed presentation showed the cause of the derailment, and I will post this here with explanatory notes when I get an electronic copy.

Transit City Update

A thorough review of the Transit City plans was presented including a review of each line and of other related projects such as new vehicles, carhouses, fare collection, signalling, and urban design.

My overall impression is that at long last we are seeing transit projects as a unified plan with all of the interlocking design elements acknowledged and included. Many of the questions that have been raised here by me and many commenters are touched on in this review, and readers should be pleasantly surprised that the TTC and the City have a comprehensive plan for all of the studies including public participation.

Service Improvements

A follow-up report to the February 17 service improvements tells us to expect further changes in the March 30 and May 11 schedules to complete the “catch up” with the backlog of overcrowding.

In September and October, service will be added to cope with anticipated rising demand through the year as well as the gradual change from high-floor to low-floor buses which have a lower capacity.

Late in the fall, the peak period loading standards will be reduced by 10%. This means that the target average load for a bus will be 10% lower than it is now with concurrent service improvements on routes that are close to the line today. Also, hours of service will be changed so that “substantially” all TTC services will operate from 6 AM (9 AM on Sundays) to 1 AM on a maximum headway of 30 minutes. A possible move to a maximum 20 minute headway will be reviewed in 2009.

Status of St. Clair West Station Loop

Joe Mihevc will be visiting St. Clair West Station tomorrow (Feb 28) and will be posting a video regarding the projcet’s status. I will place the link here when it is available.

Buy Canadian

John Cartwright, President of the Toronto & York Region Labour Council, presented a report throwing serious questions on the Booz-Allen “buy Canadian” report that recommended a low threshhold for the TTC LRV contract.

I will post a summary of this critique here when I have time.