Service Cost and Quality

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Red Lanes for Jane Street?

The TTC and City of Toronto work on the RapidTO proposal for Jane Street has reached the public consultation stage. There will be an online session on Wednesday, March 8, 2023 from 6-8 pm, and in person Drop Ins on March 22 and 28. Details are on the City’s RapidTO page for the project.

The proposed area for transit priority lies between Eglinton and Steeles Avenues with varying degrees of transit separation.

Options For Discussion

Stop Removals

As with the Eglinton-Kingston-Morningside RapidTO lanes, the Jane Street proposal includes the removal of some bus stops in the name of speeding transit.

The TTC proposes removal of 7 of 38 stops (18%) even if no transit priority is implemented. For options 2 and 3 which provide a relatively high level of priority, there would be a total of 16 stops (42%) removed. For options 4 and 5 which provide a lesser degree of priority, 9 stops (24%) would be removed.

Of the 38 stops, 13 are shared by the local and express services and they are not affected. This means that there are 25 local stops, of which Options 2 and 3 would remove 16, or two-thirds of these stops.

The premise for the Option 1 locations is that these have no crossing protection and, therefore, create a risk for jaywalking pedestrians. The additional stop removals for Options 2 and 3 are justified as “optimizing” the spacing. The proposal changes the route substantially to the spacing of express stops.

The unanswered question is why these stops exist in the first place, and what local traffic pattern to they support. Should the change be to improve pedestrian protection and access rather than simply telling riders they must walk further to reach their bus?

Another important question here is how much of the supposed benefit of the project will be gained from stop removal as opposed to provision of an all-day reserved lane for transit. The TTC touts the travel time saving through transit priority, but does not net this out against increased walking distance to and from stops.

The City’s page includes maps showing the changes in the 4-minute walking distance catchment areas for transit stops. They do not include information about stop usage, population density or the effect on major traffic generators such as schools.

Revised Lane Allocation

Jane Street is different from the Scarborough RapidTO implementation in important ways:

  • Part of the Scarborough RapidTO area already had reserved bus lanes in peak periods.
  • Eglinton Avenue and Kingston Road are six lanes wide plus a median/left turn lane in places. Jane is generally a four-lane street with a shared left turn lane.

Here is the typical existing layout.

Options 2 and 3 reserve the curb lane for transit as well for vehicles turning onto and off of Jane Street.

Option 4 assigns the curb lane for high occupancy vehicles, and Option 5 leaves the street as is with selected widening for queue jump lanes where right turns delay traffic today.

How well any of this will be enforced is anyone’s guess, and the situation on King Street does not inspire confidence.

Travel Time Changes

The anticipated changes in travel time are summarized in the table below. Note that these are for trip over the full distance between Steeles and Eglinton.

The change in stop access times is averaged over the entire route. This dilutes the effect on riders at specific stops by including many riders whose access distance is unaffected. This understates the impact on those who are directly affected. (Note that at an assumed walking speed of 1m/sec the change in distance is equivalent to the change in walking time in seconds.)

The TTC has beaten the transit priority drum for queue jump lanes for years, with only a few examples to show for their efforts. In this case, the provision of such lanes is by far the most expensive option, the longest to implement because of road reconstruction, and the least beneficial to riders. This is really a tactic that should be reserved for key areas with very high transit vehicle congestion where there is very frequent service and a clear payback.

Option 1Option 2Option 3Option 4Option 5
Change in bus travel times (mins)0-5-4-2 to -3-2
Average change in stop access (m)None+55+55+45+44
Change in auto travel times (mins)0+3 to +4+2 to +3+2 to +3Minimal
Estimated Cost ($m)N/A$4.7$3.9$2.5$10.7
Time to Implement (years)N/A1 to 21 to 21 to 23 to 4

In a separate article, I will review the behaviour of the Jane 35/935 local and express services. A few key points from that review are worth making here:

  • The variation in headways (time between buses) can substantially exceed the travel time savings shown here. Operation of reliably-spaced service would improve the rider experience today with any priority savings coming as gravy on top. Conversely, if headway reliability is not improved, then the benefits of red lanes will be undermined by erratic service.
  • The difference in travel time for express and local buses over this section of Jane is comparable to the travel time saving foreseen in Option 2 (full bus priority). It is not clear whether this difference would persist especially in Options 2 and 3 where over 60% of the local stops are removed.
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Service on 905 Eglinton East Express

Beginning March 26, 2023, the 905 Eglinton East Express bus will run less frequently due to a combination of the new TTC Service Standards and the route’s conversion from standard sized to articulated buses.

The vehicle change was not included in the information in the TTC’s overview report discussed at the February 28 Board Meeting, and service comparisons published by me and others were based on a reasonable assumption of equal vehicle capacity.

New Service Standards

The new standards were included in the 2023 Operating Budget [p. 26]:

Route adjustments will be based on ridership demand in the busiest portion of the route, in the busiest direction and hour within each time period of service.

The realigned service proposes to:

1) Resume pre-COVID vehicle crowding standards in peak periods, which were temporarily suspended during the pandemic to provide more physical distancing. (50 customers per bus, 130 customers per streetcar, 1000/1100 customers per train on average during the busiest hour)

2) Increase the pre-COVID vehicle crowding standard at off-peak periods with capacity for each route and time period planned based on the busiest hour for 45 customers per bus, 90 customers per streetcar, and 600-650 customers per train on average.

There is no reference to articulated bus capacities. In the previous service standards, the peak crowding value was 50% higher for artics, but the offpeak value was only 28% higher. The offpeak ratio was lower because the old standard was based on a seated load, and the artics have proportionately more standee space.

In the table below, the “new” values are based on the budget quotation above with the articulated bus values set at 50% higher than those for standard buses.

PeriodStandard OldStandard NewArtic OldArtic New
Peak51507775
Offpeak36454668

The TTC cites 50/bus peak and 45/bus offpeak in the quote above. Therefore the new artic standards would be 75/bus peak and 68/bus offpeak using a 50% capacity increase over standard buses.

The old and new hourly route capacities below are based on vehicle types and planned headways. Note that offpeak capacities generally go up because of the substantial increase in standees. Reductions in peak capacity are very small and could be due to assumptions I have made about the TTC’s vehicle capacity standards.

PeriodOld HdwyOld Bus/HrOld CapNew HdwyNew Bus/HrNew Cap
AM Peak9’15”6.529316’00”3.75281
Midday7’30”8.036810’30”5.7388
PM Peak8’00”7.533814’00”4.3322
Early Eve11’00”5.519814’00”4.3292
Sat Morning10’00”6.021614’00”4.3292
Sat Afternoon10’00”6.021617’00”3.5238
Sun Morning12’00”5.018017’30”3.4231
Sun Afternoon10’00”6.021615’30”3.9265

Service Reliability

However, the problem with 905 Eglinton East is not confined to the capacity, but to the reliability of the service. We hear a lot about the wonders of Red Lanes for service, but it does not take long to find examples of erratic spacing between buses.

The following sections review January and February 2023 headways in detail looking at service departing eastbound from Kennedy Station and southbound from Ellesmere. The vital point here is that headway reliability is already not good on this route (as on many others in the network), and past experience shows that when scheduled service is reduced problems like this only get worse. Laissez-faire approaches to service management might work tolerably (at least in management’s eyes) for frequent service, but they fail when service is less frequent.

Service standards accept a six minute window (from -1 to +5 minutes) of “on time” performance relative to the schedule. Combined with the new headways proposed above, this will allow gaps of 20 minutes and more to be counted as “on time”. This is a severe penalty for riders, and can undo much of the benefit of “express” operation.

In many of the charts showing individual headways (left column in the collections below), note how often the data points are spread over a range from 0 to at least 15 minutes or more. The TTC routinely fails to attain the quality of service it claims as a target.

As the TTC adjusts schedules to its new budget limitations, the biggest problem for riders will remain the quality of service as shown in reliable headways (or not). Service quality could deteriorate and further inflame riders who already complain about unpredictable waits for and crowding on buses, or the TTC could actually make good on its claims of better service management.

I will return to this in May after the new schedules have been in operation for six weeks.

The remainder of this article contains detailed charts showing service quality on 905 Eglinton East for those who love all of the details.

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501 Queen Diversions and Shuttles for the Ontario Line

This article is a follow-up to my earlier piece about the TTC’s Rapid Transit Expansion report including the effect of Ontario Line construction on the 501 Queen service.

Updated March 1, 2023:

  • The reason that track installation on Adelaide, which by itself is relatively straightforward, cannot proceed immediately is that nine Toronto Hydro and Bell vaults must be relocated. Metrolinx opted not to do this work, but the City has taken over.
  • Streetcars will remain on 501 Queen but will divert both ways via Broadview, Dundas and McCaul from May 2023 to March 2024. A bus shuttle will operate over the central portion of the route.
  • The list of track construction projects for 2023-24 has been clarified.

Back in December 2021, the City approved a report with a very long list of proposed road closures for Ontario Line construction.

I wrote about this report beginning with this article:

The construction at Queen Station will entail a multi-year diversion of 501 Queen service, and the plan was for streetcars to operate:

  • Eastbound via York, Adelaide and Church
  • Westbound via Church, Richmond and York

Track already exists for the westbound route, but new track is required on York and on Adelaide for the eastbound diversion.

Much of this work was supposed to have been completed in 2022, with the intent that the diversion would be available in May 2023. Various factors combined to foul up this schedule.

  • The contract to install new track on York and on Adelaide east to Victoria was, for some reason, to be a Metrolinx responsibility separate from City work on utility upgrades and relocation. This lengthened the potential timespan with two separate procurements, and inevitable delays as one contractor waited for the the other to finish.
  • Metrolinx was supposed to build the new track on York Street in 2022. This did not happen. According to a recent City report (about which more below), Metrolinx has been preoccupied with the Ontario Line.
  • Construction on Adelaide west from York to Spadina was done by the City to restore track inactive for many decades and to provide more flexibility for downtown diversions. This went quickly through the fall, and was performed by Midome Construction who were also working on utilities east of York.
  • For various reasons, notably discovery of unexpected underground Toronto Hydro and Bell plant, the work east on Adelaide from York did not complete in 2022, although it was substantially finished from York to Bay. Some water main connections were incomplete with pipes blocking the curb lanes, and this complicated traffic and transit diversions around a major sinkhole at King and University.
  • The City proposes to expand the Midome contract to include track replacement from York to Victoria. Work on this can begin immediately where utility construction no longer occupies the eastbound track lane (second counting from the south side). See: Non-competitive Contract with Midome Construction Services Limited for the New Streetcar Tracks on Adelaide Street

Queen Streetcars or Shuttle Buses

Until quite recently, if one ignored the incomplete work on the diversion trackage, it was possible to think that the streetcars would simply divert as planned beginning in May. This is obviously not going to happen, and it must have been clear to the TTC for months that the 501 Queen service would have to be modified.

The first hint of this was buried in the report under discussion at today’s (February 28, 2023) TTC Board Meeting.

Metrolinx has identified that the potential delay to complete the streetcar detour work will result in approximately 20 months of shuttle bus service commencing in early May 2023. The TTC is still working closely with Metrolinx and the City on exploring options to optimize the construction schedule of the Adelaide civil and streetcar track construction work to reduce the duration of shuttle bus service.

TTC Transit Network Expansion Update at p. 14

The words “shuttle bus” will send hapless TTC riders screaming from the room. There is a long history, particularly in recent years, of the TTC’s incompetence in operating construction shuttles including changing routes with little or no notice, conflicting information online and at stops, and erratic service with shuttles running in packs and taking long layovers at terminals. This was compounded by the number of planned and unplanned construction projects and the overlapped periods of construction on what should have been distinct route and road closures.

The grand daddy of them all is the King-Queen-Queensway-Roncesvalles project where all manner of delays including pandemic effects on work, unexpected utility relocations, slow work by affected companies such as Toronto Hydro, Bell and others, pushed the completion date out to, with luck, July 2023.

The idea that Queen would see 20 months of shuttle buses before the streetcar diversion would be ready is a testament to fouled up planning. The work should never have been divided between Metrolinx and the City but consolidated as a single contract with a goal of completion as fast as possible.

We now know, courtesy of the Star’s reporting that the delay will be only ten months instead of twenty thanks to the City’s contract consolidation. That’s an improvement, but it should never have been necessary.

For the TTC’s part, this continues a sad tale of communications and consultation foul-ups. The need for shuttles would clearly have been known months ago. How exactly they will operate is totally unknown because the TTC has issued no guidance on this. Will there be shuttles downtown? Over the entire route? Will the route be split to make it more manageable and give different routing options for eastern and western legs?

This should have been a public discussion months ago even if some details were still to be nailed down rather than a surprise landing on already-suffering riders who have dealt with many disruptions on Queen and other routes.

There are several planned track and road construction projects on Queen and King Street in coming years, and I learned recently that several of these have been deferred to reduce overlaps and conflicts. The revised schedule has not been published, and yet this will be essential to any discussion of transit service through the Ontario Line’s construction period. These include:

  • Scheduled for 2023, but deferred:
    • King West from Close to Strachan.
    • Queen East from Parliament to River.
    • Queen East from Carlaw to Greenwood.
  • Queen at Degrassi. Revision to streetcar power distribution for Ontario Line. 2023, date TBA.
  • Scheduled for 2024:
    • Queen West from O’Hara to Triller. 2024.
    • Queen East from Davies to Carlaw. 2024 (likely during Metrolinx work at Degrassi underpass).
    • King West from Strachan to Spadina. 2024.
  • Bathurst Street from Queen to Front
  • Scheduled for 2024, but deferred:
    • King East at Church (intersection).

The City, TTC and Metrolinx owe everyone an apology for this cock-up, and a commitment to resolve conflicting schedules and publish credible plans as soon as possible.

I will add to this article as the story develops.

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TTC Service Changes for March 26, 2023 (Preliminary Version, Updated)

In response to budgetary limitations, the TTC will be modifying service on several routes in two waves of changes. The first will occur on Sunday, March 26 and the second on Sunday, May 6. Details of the second wave are not yet available.

The first wave is detailed in a report to the TTC Board for its meeting of February 28, 2023.

This report shows the changes in headways and service levels on affected routes. It is not as detailed as the Service Memo that will come out just before these schedules are implemented, nor as the Scheduled Service Summary. When the fine details including changes in travel time and vehicle allocations are available, I will publish the usual breakdown.

Updated February 23, 2023 at 9:00am: A table consolidating old and new headways where changes occur has been added. The times in this table is shown in “mm:ss” format rather than in decimal minutes as in the original tables. The new version is at the end of the article.

Updated February 23, 2023 at 10:00pm: The tables in this article have been consolidated for simplicity. All times are now shown in mm’ss” format. The new version is at the end of the article replacing the version that was added earlier.

My apologies for the constant reformatting. With the widespread desire to see what the changes would be, I pushed the original tables out faster than I might otherwise, and my readers got to watch as I tweaked the format. The intent is to have a standard chart that will be used for all future comparisons of service.

Changes of Special Note

Within the list of changes, there are a few worth highlighting:

Subway Services

  • Service on 2 Bloor-Danforth will improve slightly in the AM peak, but will drop in other periods notably late evenings when trains will operate every 8 rather than every 5 minutes on weekdays.
  • Service on 4 Sheppard will be cut from 4 trains at all times to 3 with a corresponding widening of headways from 5’30” to 7’20”.

Express Services

Service will be suspended on the following routes and periods:

  • 935 Jane Express weekday evenings
  • 941 Keele Express weekday midday
  • 943 Kennedy Express peak periods
  • 984 Sheppard West Express weekends

In most cases, the local service will not be improved to compensate, and indeed there are local service cuts as well.

501 Queen Streetcar

Weekday service on 501 Queen will be reduced considerably except late evenings.

60/960 Steeles West

The 60C peak period service west of Pioneer Village Station to Kipling will be suspended.

Service Improvements

The 128 Stanley Greene bus was approved by the Board in the 2021 Service Plan, but was not yet implemented. It will begin operation during peak periods on a half-hourly headway.

The 335 Jane Night Bus will operate every 20 minutes rather than half hourly Monday-Friday (which effectively means Tuesday to Saturday).

The 336 Finch West Night Bus will operate every 10 minutes rather than half hourly after 5am Monday-Friday.

These changes are presented in the context of improvements to Neighbourhood Improvement Areas. The same cannot be said for the many service cuts affecting NIAs.

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Comparing TTC Service Levels: 2020 vs 2023

A major question facing transit advocates today is the degree to which TTC service is less frequent than in the pre-pandemic era, and more recently how it will be changing on a month-to-month basis.

As I write this on February 15, 2023, service changes were introduced a few days ago, and many more are planned for March 26, 2023. The TTC plans to release details of the March changes in its agenda for their Board meeting on February 28 for which the agenda should be available about a week in advance.

For each schedule change, I have published a detailed table showing old and new headways (the interval between vehicles), the changes in scheduled trip times, and the number of vehicles assigned to each route. This information is important for seeing that detail, but for a general audience, a simpler representation of the changes is needed.

In mid 2022, I published a comparison of May 2022 service levels with January 2020 to illustrate the degree to which service had changed between the pre-pandemic period and what, at the time, was thought to be the start of a strong recovery through 2022. This article includes tables in the same format comparing:

  • January 2020 to January 2023 as an update to the previous article, and
  • January 2023 to February 2023 showing the changes, where they occurred, on February 12, 2023.

In future articles about service changes I will include both the usual detailed spreadsheet as well as a chart showing the changes in the consolidated view used here. This will allow readers to quickly see where major changes occur, or not.

Updated February 16, 2023 at 12:45am: The pdf chart sets and some pages within the article have been replaced to correct an error in 76 Royal York South.

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TTC Service Changes Effective Sunday, February 12, 2023

Updated February 10 at 3:45pm: The TTC has advised that the 504C bus will not return to Roncesvalles south of Howard Park until mid-March.

The TTC has announced several service changes effective February 12. These are, generally speaking, not the changes pending due to revised Service Standards and the 2023 Budget which will not come to City Council until February 15. Those changes will begin to appear in late March schedules, although there is a good chance that that the details will be published soon.

Notwithstanding that, some routes will see service cuts in February “to match demand”, although the TTC sometimes masks this as a schedule adjustment for reliability. A headway (the time between buses) might be lengthened to provide more round trip with the same number of vehicles, but this also affects the level of service.

Details of the changes are available in the spreadsheet linked below.

Service Changes for February 12, 2023

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TTC Board Meeting Update: January 9, 2023

The TTC Board met today to consider its 2023 Operating and Capital budget. To nobody’s surprise, they were adopted as written in spite of numerous public deputations and a few attempts by the Board to tweak the recommendations.

For detailed background on the budgets, see:

In the course of the meeting two fairly standard devices were used to limit debate, although one of them proved to be deeply out of order. I will come to that later in the article.

As is common for meetings where there are many pesky public deputations, the speaking time was limited to three minutes each. Questions were rarely asked for clarification or to draw out more information. Making a deputation at the TTC can be quite disheartening when almost nobody sitting around the table wants to hear you.

The Fare Increase

A thread running through many presentations, and indeed now part of the official line, is that transit is important for people who cannot afford to drive. This creates a political dynamic where transit is a service for the poor while roads are for everyone else. TTC has long benefited from strong “choice” ridership, but the shift to work-from-home has stripped a large population of riders who commute by choice out of their customer base.

Ironically, we are still building transit megaprojects for core-oriented commuting. That tap is very hard to turn off because of the many interests in construction and development. Buses in the poorer suburbs, not so much.

The proposed ten cent fare increase effective Monday, April 3, 2023 for single adult and youth fares was approved, as was a scheme to make about 50,000 more low income people eligible for the “Fair Pass”.

Several deputants as well as Board member Councillor Moise argued that the structure of the fare increase would hurt low income riders disproportionately because they are less likely to afford monthly passes for which there is no increase. This is certainly true for riders who do not travel enough to make a pass worth buying, or who cannot afford to lay out a month’s transit fare in a single payment. As to the Fair Pass, some members of the Board seemed unaware that there is a broad range of “low income” riders who are not poor enough to qualify for this pass.

The issue of fares as a social subsidy is a complicated one, along with the question of how much riders of any class should pay toward the cost of transit. There is supposed to be a Fare Policy Study coming to the TTC Board later in 2023, and this should be the context for a debate on all aspects of the issue. It should receive more than a perfunctory, dismissive debate for an already-decided fare increase.

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TTC 2023-2037 Capital Plan & Budget

The TTC’s capital plans cover a wide array of projects related to maintenance and enhancement of the transit system. For planning purposes, this is presented with a rolling 15-year window updated year-by-year. For budget purposes, a 10-year version is produced to feed into the City’s rolling plans.

Separate, but related, is the Real Estate Investment Plan which identifies property requirements for many projects. Some of these are well known, some are only at the “what if” stage for possible future inclusion in the capital plan. This raises awareness of potential needs so that property can be protected and acquired if necessary to keep future options open.

Major points in this article include:

  • The TTC 15-year capital plan now sits at $38 billion, and even that does not include possible projects such as the Waterfront LRT.
  • About two thirds of the capital plan is not funded, in the sense that the source of money to actually pay for projects is unknown. This affects some current projects such as replacement of subway cars that are partly funded, but cannot proceed until the TTC is certain it can pay for the entire contract.
  • Bus replacement and electrification plans run out of money in 2025.
  • A very large portion of the plan involves renewal and upgrading of subway infrastructure. Focus on the subway threatens to distract from need of the surface system which is essential to the network’s operation.
  • The scale of planned spending on system growth and improvement dwarfs the shortfall in the Operating Budget that will lead to service cuts in 2023. There is no reconciliation of the parsimony of the operating plans for transit service with the scope of capital plans for expansion and improvement.
  • Some future funding included in the budget assumes continuation of existing streams from other governments. This is not guaranteed.
  • Absent new funding, the State of Good Repair backlog is projected to rise to over $6 billion in the coming decade.
  • There is a growing problem that the TTC owns buses, streetcars and subway trains it cannot afford to operate.
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TTC 2023 Operating Budget

This article is a deeper dive into the budget for 2023 following up from my first cut on the subject yesterday (January 4).

See:

Updated January 6, 2023 at 2:10pm: Of all the tables included in this article, I realized that I had not included the full budgets showing functional breakdowns, as opposed to individual line items. These have been added at the end.

The annual budget cycle is always a challenge because the document comes to the TTC Board at the last minute before it must be passed and forwarded to Council. This year, the situation was complicated by the election (normally we would see the budget reports in December, not January), and by the new “strong mayor” system in which the Mayor effectively dictates the budget by setting the City’s proposed subsidy ceiling. We have many new Board members most of whom have no experience with TTC budgets, and who will not know “which rocks to look under”.

Even worse, the Mayor’s press conference announcing the budget made no mention of planned service cuts coming in Spring 2023 and gave the impression that this “core service” was defended. That can, at best, be called “misdirection” in the hope that nobody would notice what was happening and focus on the “good news”.

Here, in much more detail than I had time for in the first article, is the budget information distilled from the TTC’s 55-page report.

Key points (the TL/DR version):

  • The City will give the TTC $53 million more in subsidy in 2023 than 2022. This is pitched as being in support of more security, safety and cleanliness on the system, although the cost of those changes is less than 10% of that amount.
  • The same argument is advanced for proceeds from a fare increase (10 cents on single fares for adults and youth/students) projected at roughly $16 million.
  • The effect is that new funding is advertised for a politically unassailable purpose even though it will mainly pay for other aspects of TTC operations.
  • The year-over-year increase in City subsidy is lower than in some past years and should not be seen as a generous windfall. This is in part possible because of underspending in 2022 which leaves headroom for 2023 without as much additional City money as would otherwise be required.
  • The cost of beginning operations on Lines 5 and 6 will eat up over $40 million in 2023 and even more in 2024. At the same time, the TTC proposes service cuts elsewhere that will save about $46 million nominally in the name of matching service to demand. What is actually happening is that most of the network is paying for two new rapid transit lines through service cuts.
  • Crowding standards for off-peak service will be substantially changed to permit more riders on buses, streetcars and subway trains. On buses, the off-peak standard will be only slightly less than the peak standard. Combined with chronic unreliability of service, this will lead to more full buses and will discourage riding during the period when recovery to pre-pandemic levels is strong.
  • Headway maxima will be raised so that rapid transit service could operate as infrequently as every 10 minutes during periods of light demand. For buses and streetcars, there is no guarantee that the existing Ten Minute Network will be preserved.
  • The changes to Service Standards (crowding and maximum headways) are not explicitly listed in the report’s recommendations and would be missed by someone only browsing early pages, a not unusual situation for TTC Board members and Councillors.
  • The TTC has not published any details of planned service changes even though, for April 2023 implementation, they are certainly in the early stages of planning. The TTC and Council were clearly expected to approve the changes sight-unseen, possibly without even realizing they were buried in the budget. TTC management must be forced to reveal the details of what they plan.
  • The budget provides for additional operators who will be used to fill open crews to reduce or eliminate the incidence of service gaps caused by missing buses and streetcars. This is a change and improvement from using “run as directed” vehicles to the extent that operators are available to drive them.
  • Even this austerity service is possible only with additional subsidy of $336 million which the City/TTC will seek from the provincial and federal governments.
  • Ridership recovery is stronger on weekends, and among concession fare groups (seniors, youth, students). This type of riding is less affected by work-from-home.
  • Projections for future budgets in 2024 and 2025 include no provision for additional service beyond that which will be operated in 2023.
  • The TTC claims it will pursue a ridership recovery program, but its budgetary plans suggest that service will remain below 2022 levels for 2023 through 2025. This, coupled with chronic service reliability problems, is not a recipe for winning back riders.
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TTC 2023 Budget: A Bit More Subsidy, But …

Updated January 4, 2023 at 6pm:

  • Change in fares clarified to include 10 cent increase in Youth (Student) fares.
  • Comparative table of budgets amended to update 2022 budget and add 2023 budget numbers.
  • Overview of proposed service changes added.

Where there are substantial changes from the original version, I have retained the old text, but formatted it with strikethroughs so that readers can see what has changed.

There is much more to write about in the Budget Reports, both Operating and Capital, but I will leave that to separate articles.

See: TTC Operating Budget Report

Mayor John Tory announced increased funding of $53 million for the TTC in 2023. To put this in context, the total TTC budget for 2022 was $2.28 billion for the conventional and Wheel-Trans systems. The total TTC subsidy will rise from $905.7 to $958.7 million. This has been presented as a “big thing”, but it is comparable to (even somewhat below) past increases. The City has fairly regularly boosted TTC funding at above inflationary rates.

Tory’s announcement highlighted system safety with:

  • the proposed hiring of 50 more Special Constables adding to an existing complement of about 80, and
  • doubling of the Streets-To-Homes workers assigned to the TTC from 10 to 20.

The budget focuses on four areas:

  • System safety (as above).
  • Service improvements in priority Neighbourhood Improvement Areas and on lines that are overcrowded.
  • Increased cleaning of streetcars on busy routes to counter a rising problem of litter.
  • Fare changes (see below).

On the revenue side, fares will go up for some riders, down for others:

  • Single adult and youth (aka student) fares will go up by 10 cents.
  • Fares for pass holders and seniors will not change (there was no mention of student fares).
  • The “Fair Pass” discount program which allows low-income adults to pay at the senior’s rate will be expanded to make 50,000 more people eligible.

The announcement gave the impression that the $53 million was intended primarily for safety initiatives. However, the 70 new staff must be recruited and trained. Assuming they are on the budget for 9 months, this only eats up a small part of this even allowing for the very high salary of Special Constables. For example, at $100k each, this would only amount to $7 million.

The projected cost of the additional Special Constables, the Streets-to-Homes workers and the streetcar cleaning is $4.4 million. The projected cost of the expanded Fair Pass program is $2.0 million to be funded from the TTC’s budget rather than through the Social Development department.

As for service improvements, the TTC has a habit of putting them off as long as possible to minimize current year budget effects. We do not know whether planned improvements will occur as soon as possible (Spring 2023) or if we must wait until the Fall to see more buses on the street.

From the budget details, we now know that service cuts are coming during some periods on the streetcar, and particularly on the rapid transit network. The overall weekly hours of service will drop in Spring 2023 from the current 95% of pre-pandemic level to 91%.

Defending his record as Mayor, John Tory claimed responsibility for three key TTC initiatives: the Fair Pass, the Two Hour Transfer and Free Rides for Children. Of these, only the last was actually a Tory initiative. Both the Fair Pass and the time-based transfer arose from years of public advocacy that met the usual response “we can’t afford it”, at least until they were deemed politically worthwhile.

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