In Part I of this series, I reviewed the operation of the 501 Queen car at the east end of the route, specifically to review the amount of short turning and the regularity of the service. Now in Part II, I turn to the west end of the main segment of the route at Humber Loop.
It is no surprise that the results here are quite similar to those at Neville. Specifically:
- The average headway at Humber is somewhat wider than at Roncesvalles, just east of Sunnyside Loop where some service scheduled for Humber short turns.
- There is a peak in the difference between these locations just after the morning peak, and again after the pm peak showing the effect of recovery actions from those periods.
- Headways (the time between cars) are quite erratic leaving the terminal at Humber, and this pattern continues east over the route.
An important issue here is that both short turns and erratic headways can have similar effects on riders, and they might not always know the difference.
If you are riding a car that is short turned, you know about this because you get turfed off and must transfer to the following car whenever it appears. However, if you are waiting for a car and there is a long gap, this could be due to a short turn (one or more cars is missing) or simply due to bunching (all the cars are there, but running in packs). Short turns affect riders on the outer parts of routes, while bunching affects riders across the entire line.
The TTC reports riding stats from time to time, although not anywhere as often as they should, and these are calculated as hourly averages. The problem with this is that averages do not reflect the uneven wait times, nor the uneven loading that results from a gap car carrying more passengers than its follower. Indeed, a route’s average load may lie within standards, but most of the riders are actually on crowded gap cars. This is a long-standing problem on the TTC and with the reporting of demand versus service. Also, of course, riders who never board are never counted, and we do not know the latent demand if only service were provided more reliably and with capacity for all to board.