Queen Car

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Service Analysis of 501 Queen 2013 to 2015: Part 1, Headways

Of the TTC’s many routes, 501 Queen is the longest and the subject of ongoing complaints about service quality and reliability. Two standard explanations are offered to the long-suffering riders: we cannot operate a reliable service thanks to traffic congestion, and we have no equipment with which to operate more service.

I have published detailed reviews of individual months of operation in past articles, but an accumulation of data for various periods and conditions now makes a retrospective look at the route’s behaviour possible.

The data used in this analysis come from the TTC’s vehicle monitoring system which collects GPS information on the fleet every 20 seconds. The raw data are transformed by several programs I have developed over the years so that they can be presented in a consolidated format. Interested readers should see Methodology For Analysis of TTC’s Vehicle Tracking Data for details of this process. The data were provided by the TTC, but the analysis and interpretation are entirely my own.

Service History

The last significant change to 501 Queen schedules occurred in Spring 2013 when weekday services were adjusted to address overcrowding. Since then, there have been only two basic schedules used on the route:

  • The standard schedule provides service between Neville Loop in the east and Long Branch Loop at the city’s western edge. Half of the cars are scheduled to short-turn at Humber Loop, and except for overnight service, from that point westward the scheduled service is half the level of that east of Humber.
  • On some occasions, construction has required that the line operate in two segments. One is from Neville to Humber, and the other (using buses) is from Humber to Long Branch. Service east of Humber is similar to that on the standard schedule. To the west, scheduled bus service is more frequent to allow for the capacity of low floor buses versus the two-section streetcars (ALRVs) used on 501 Queen. (A variation on this includes a shuttle service from Humber Loop to the condos east of Park Lawn, but it does not alter the service provided on the main part of the route east or west of Humber. This shuttle is not part of the service analysis.)

501_ServiceHistory

This table shows the two service designs for 501 Queen including the headways (scheduled time between vehicles), numbers of vehicles, end-to-end trip times and “recovery” time.

This last item deserves comment because it is not, as the name implies, intended to give operators on this extremely long route a break after their journeys. Instead, its primary function is to make the schedule work out so that the round trip time is a multiple of the headway. Because of the difference in trip times on the two branches of the route, this can produce long recovery times at periods in the day when they are not badly needed simply to make the schedule work out properly. I will turn to trip times and reliability in the second part of this series.

This article covers the following periods of operation on 501 Queen:

  • August-October 2013 (service split at Humber Loop after Thanksgiving weekend)
  • January-April 2014 (service split at Humber Loop for April)
  • September-October 2014 (service split at Humber Loop)
  • March-May 2015

As a general observation, service on much of the Queen route is very unreliable and, in some cases, to the point where it exists more in theory than in practice. Bunching is commonplace, and there is no evidence of any attempt to keep cars spaced apart from each other even long before they enter the most congested section of the route. If there is an operating discipline, its aim is to keep operators on time, with service to riders coming as an afterthought. In principle, if all of the service is on time, then reliability will take care of itself. However, in practice, the service routinely operates well off of its scheduled headways. This cannot be put down entirely to “traffic congestion” given how pervasive a problem this is and has been on 501 Queen for years.

Service on this route, particularly on its outer portions, has been an issue for as long as I can remember, and the TTC always has an excuse. If only they would expend one tenth of the effort to manage headways on this major route as they do to tell us about their latest of clean subway stations and other “customer service initiatives”, there would be many happy riders, and an incentive to bring even more. The route is developing medium and high intensity buildings along its length, but the service levels are unchanged since 2013 (and with only minor changes before that).

The TTC plans to introduce new schedules on Queen later in 2015 (or possibly early 2016) to address some of the reliability problems. However, without the will to ensure that vehicles on this very  long route maintain proper spacing, the concept of reliability, let alone the “ten minute service” network of which Queen will be a part, will be meaningless.

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Toronto To Propose Peak-Hour Extensions on Queen, Dundas, Carlton/College

The City of Toronto will hold three public meetings regarding proposed changes in rush hour traffic restrictions on Queen, Dundas and Carlton/College between Parliament and Roncesvalles.

  • Wed. June 17 at 6:30 pm: Mary McCormick Community Centre, 66 Sheridan Avenue
  • Thurs. June 25 at 6:00 pm: Scadding Court Community Centre, 707 Dundas Street West
  • Mon. June 29 at 6:00 pm: City Hall, Committee Room 2

Work underway by City Transportation Services and the TTC includes:

The project team is currently:

  • Analyzing GPS-based data for the streetcar routes along Dundas Street, College/Carlton Streets, and Queen Street West
  • Looking at how existing peak-hour restrictions function along the routes
  • Finding opportunities to improve streetcar travel times and reliability. For example, where streetcar travel times increase sharply after current restrictions end (e.g. 6pm), the project team is considering extending the peak period by a half-hour or hour on each end to improve the flow of transit, general traffic, and cyclists
  • In a few cases, where no clear benefit is observed from an existing extension, peak hours are being reduced

Additional measures to improve transit operations, in various stages of implementation, include:

  • Re-timing signals to give more green time to the priority direction
  • Active Transit Signal Priority (extended green or shortened red when transit vehicles are detected and meet certain requirements)
  • All-door boarding / Proof of Payment (POP)
  • Greater enforcement of restrictions

[From the “Overview” tab]

Disclosure: I have acted as a consultant to this project in the analysis of TTC vehicle tracking data.

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City of Toronto Budget Amendments 2015 (Updated)

At its meeting of March 11 and 12, 2015, City Council passed a few budget amendments affecting the Toronto Transit Commission. Some of these reflect a sense that the TTC has not been “minding the store” quite as well as it claims, and a little belt tightening is good for any organization. Others address specific concerns that, quite frankly, should have been on the TTC’s agenda before now, but were buried under the rapid transit debates.

The motions address the following topics:

  • Additional Streetcars
  • Automatic Train Control
  • Waterfront West Transit
  • TTC Staffing and Project Management

Updated March 13, 2015 at 1:50 pm with further information about proposed staffing reductions.

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Where Should We Put A (Downtown) Relief Line?

The City of Toronto began a series of public meetings yesterday (March 3) to advance the cause of a a new subway line that would relief capacity constraints into downtown.  This round focuses on the question of station locations in the segment from the core area east and north to the Danforth Subway.

It is no secret that I have strongly supported the “Downtown Relief Line” (DRL) for a long time, and yet I could not help being disappointed by the structure of studies now underway and the public participation process. There is a sense of a process that is too low-key, that may give the impression of movement while failing to advance the cause.

In this article, I will review the presentation deck being used in these meetings, the questions being asked of participants, and the shortcomings in the advocacy for this new subway line.

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Building the Connection to Leslie Barns (Updated December 8, 2014)

Progress continues, albeit slowly, on the Leslie Street connection. Much of the utility work is now completed, and a finished road, including streetcar track, is starting to appear in some blocks.

December 8, 2014

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TTC Service Changes for November 23, 2014

The service changes effective November 23, 2014 primarily deal with the end of many construction programs and the return to “normal” schedules. There are a few minor service improvements as well as reversals of cuts related to the bus shortage, but overall the service now on the street is what Toronto will see for the remainder of 2014.

Service improvements that had been planned for fall 2014 have been deferred because there is a shortage of vehicles, and this is compounded by greater than planned construction-related service.

Regular service hours per week are up 1.2% for November-December 2014 over the corresponding period in 2013. However, unplanned construction services consume resources that otherwise could have provided a further 1% improvement in regular service.

To reduce the scheduled requirement for streetcars, some trippers on 504 King will be replaced by buses. This sets the stage for the resumption of 501 Queen service west of Humber Loop on December 22 when, for the first time in over two years, the entire streetcar network will be in operation. The problem will persist until deliveries of new streetcars resumes and allows full streetcar operation. (As I write this, a revised delivery and implementation schedule has not been published by the TTC.)

Other factors in actual-vs-budget comparisons for November-December include:

  • The delayed retirement of high-floor, lift-equipped buses with low floor vehicles. This would have required more service to compensate for the lower capacity of the low floor buses.
  • Additional running time on the subway introduced in the October schedules. This increased the number of trains in service during peak periods.
  • The reduction in service hours due to articulated bus roll outs has been less than expected because the order of route conversions is different than planned, and running times on converted routes proved to be longer than expected requiring more vehicles to maintain headways.
  • Conversion of the 501 Queen and 504 King routes from ALRV to CLRV operation to permit retirement of the ALRVs has not happened. This would have required more service hours by the smaller CLRVs.

2014.11.23_Service_Changes

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TTC Service Changes Effective Sunday, August 31, 2014 (Update 3)

The August 31 schedules will see a return to fall service across the system as well as several other changes.  At long last (I have been distracted with other events, and there was a lot to do this month) here is the consolidated list of service changes. The list combines all types of change because there are overlapping seasonal, construction and service improvement effects.

The table linked here has been updated to correct errors missed in its creation. Thanks to Timor Urakov for catching these.

2014.08.31_Service_Changes (Revision 2)

Major changes include:

  • Return of streetcars to 510 Spadina
  • A major change of the 504 King schedule to provide added running time
  • Return of 504 King and 505 Dundas streetcars to Broadview Station
  • Route split of 501 Queen for Gardiner Expressway construction at Humber Loop
  • Route split of 116E Morningside Express to 198 UTSC Rocket

Something I have not included here, but will add in a future update, is a list of all of the Standby Buses (and a few streetcars) that are spotted around the city for various reasons. They don’t show up in the route-by-route info, but there is a substantial chunk of the fleet used to provide this service. Due to a bus shortage, the number of standby vehicles scheduled for fall 2014 is lower than originally planned.

510 Spadina

Streetcars will return to Spadina between Bloor and Queens Quay with all service running through to the south end of the line. The route will be scheduled based on CLRV capacity, and new Flexities will take over runs one by one as cars become available. Current plans are for through service to Union and a resumption of streetcar service on 509 Harbourfront in October.

At the end of the AM Peak, 508 Lake Shore trippers operate a westbound trip as 506 Carlton to provide extra capacity to the UofT St. George campus. These trips previously operated back to Roncesvalles Carhouse, but they will be changed so that the cars switch over to 510 Spadina which has more cars during the midday than the AM peak.

Previously, this interlining was done using 503 Kingston Road cars from Russell, but with the move of 510 Spadina to Roncesvalles, trippers from that division will be used.

504 King Running Time Changes

In an attempt to reduce the need to short turn much of the service to keep operators on time, the TTC is changing the round trip times during all periods of service on this route.

King Round Trip Time Changes September 2014

                    Weekdays     Saturday     Sunday
                    Aug   Sept   Aug   Sept   Aug   Sept
AM Peak             104+8 120+8
M-F Midday          100+8 122+5
PM Peak             115+8 135+7

S-S Early Morning                85+5  105+5  78+2  95+4
S-S Late Morning                 97+7  111+6  94+5  109+5
S-S Afternoon                    97+7  111+6  94+8  109+5

Early Evening        95+7 116+6  97+4  111+4  82+8  97+3
Late Evening         85+6  99+4  83+7  100+4  76+4  95+4

In the table above, the “before” times are shown under “Aug” and are taken from the schedules in effect until Aug. 30. The “after” times are shown under “Sept” and are taken from the schedules effective Aug. 31.

The time is given as running time plus recovery time. For example, the AM peak running time of “120+8” means that cars will have 120 minutes of driving time to make a round trip plus 8 minutes of terminal recovery time. Some of the changes increase the total time by 20%, a very substantial increase.

Whether this will translate into a noticeable reduction in short turns remains to be seen. One potential problem will be the accumulation of “early” cars at terminals where it is already possible to find lineups of cars. From my own knowledge of the line, some of these changes appear to be excessive and will probably have to be rolled back.

501 Queen & 508 Lake Shore

From September through December, reconstruction of the Gardiner Expressway at Humber Loop will close off the underpass between the loop and Lake Shore Blvd. The outer end of the Queen route will once again switch to a shuttle bus connecting with the streetcar.

Subway Changes

Yonge subway operations will be changed to base more trains at Davisville Yard. This will give more time for maintenance work as the last service trains will be clear of the line sooner than on current schedules. An early morning non-revenue train that carries Station Collectors to work will be replaced with a shuttle bus.

On the Bloor subway, service will be improved weekday middays and evenings, and on Saturday afternoons to reduce crowding.

Roncesvalles Yard

In anticipation of the arrival of more Flexities, some runs will be shifted to other locations. Exhibition Loop will now be used to store some 511 Bathurst runs as well as 512 St. Clair runs already at that location.

The 510 Spadina route will operate from Roncesvalles where the Flexities will be based, and to make room, all runs on 505 Dundas will operate from Russell.

Broadview Avenue

Streetcar service will return to Broadview Station after a temporary absence in July-August.

Since the re-opening of the Broadview & Queen intersection, carhouse trips from Russell westbound have resumed using the west-to-north curve that was taken out of service for safety concerns in October 2012.

Six Points Project

The reconstruction of the Kipling-Dundas-Bloor interchange begins in September and this will trigger diversions of various routes around Kipling Station.

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Broadview & Queen Reconstruction (Updated July 17, 2014)

On Monday, June 30, the TTC began the reconstruction of track at Broadview & Queen. This project is expected to last one month, although efforts will be made to reopen for Queen streetcar traffic by July 19.

As of July 4, the excavation work for the Queen Street legs of the intersection was complete and preparations for the foundation concrete layer were in progress. Excavation of the Broadview leg began this morning. Track panels and new tangent rail for the approaches are sit ready for installation just beyond the excavation area on all three legs.

July 17, 2014

The TTC has announced that streetcar service will resume through the intersection at about 3:00 pm on Saturday, July 19. 501 Queen and 504 King services will operate on their normal routes from that hour onward.

On Sunday, July 20, a separate set of diversions begins and the King car will only operate southbound on Broadview from Dundas to Queen. Service to Broadview Station will be provided by a shuttle bus.

On Monday, July 21, streetcar service returns to Kingston Road with the 502 Downtowner and 503 Kingston Road Tripper lines resuming operation over their full routes.

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TTC Service Changes Effective Sunday, July 20, 2014

Most of the changes for the July-August schedule period are triggered by construction projects. The detailed list linked from this report now includes a chart showing the expected duration of all projects in progress.

The 172 Cherry bus is affected both by the seasonal service to Cherry Beach and by an extension to improve the connection with 72 Pape.  The Cherry buses will now operate east on Commissioners to Carlaw looping via north on Logan, east on Lake Shore and south on Carlaw.

The Cherry bus has also been operating over its “standard” route via Mill and Cherry Streets through the Distillery District since June 21, although this route is occasionally blocked by parked cars that still behave as if the roads are closed and have no transit service. Recently, the westbound service changed back to the diversion via Lake Shore and Parliament because Metrolinx construction at the rail corridor makes bi-directional operation through the Cherry Street underpass difficult.

Water main construction was planned for Broadview from Danforth northward, but this project was cancelled after the schedule changes for July-August were already in place. Bus routes operating from Broadview Station will have slightly widened headways to allow for construction delays, and streetcar service will be replaced with buses on Broadview.

  • 504 King cars will loop via Parliament, Dundas, Broadview and Queen.
  • 505 Dundas cars will loop via Parliament, Gerrard, Broadview and Dundas.
  • 504/505 Shuttle buses will loop via Queen, River and Dundas.

A concurrent project at Spadina & Dundas (described in another post) requires all 505 Dundas cars to divert both ways via McCaul, College and Bathurst. No additional running time has been provided in the schedule to accommodate this.

Construction work at Roncesvalles Carhouse requires the reassignment of some peak period runs to Russell Carhouse. On 512 St. Clair, cars will be stored at Exhibition Loop overnight, and service during some periods will be improved so that this storage is only required between 10pm and 10am. A 791 Roncesvalles Operator Shuttle will ferry operators to and from Exhibition Loop.

Articulated buses will be operated on the peak period express services on 53 Steeles East. Currently, one in three express trips operates east to Staines Road, but this will change to one in two trips. The combined service on the express branches will change from 4’45” to 6’00” in the AM peak, and from 5′ to 7′ in the PM peak. The local service to Markham Road does not change.

2014.07.20_Service_Changes

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TTC Service Changes for June 22, 2014 (Update 2)

Service changes to be implemented on June 22 include a large number of seasonal cutbacks in service on a par with what was done in 2013. There is an unusually large amount of construction underway around the city and this is reflected both in adjusted schedules and in a much higher than budgeted number of hours for construction-related service. This activity is one of the constraints on service growth for 2014.

Updated June 18, 2014: With the reopening of Cherry Street south of Mill Street, the 172 Cherry bus will resume its normal routing through the Distillery District (via Parliament, Mill and Cherry) on Saturday, June 21.

29 Dufferin will be formally scheduled as an articulated bus route on weekdays. Although there will be fewer vehicles than at present, the reduction is smaller than the relative size of the vehicles giving an increase in route capacity. This may be offset by service reliability as happened already on 7 Bathurst.

The Queen and King streetcar routes will divert around track construction at Broadview & Queen from June 30 to July 25.

501 Queen cars which are now diverting both ways via Broadview, Gerrard and Coxwell will alter their route to divert via Parliament, Gerrard and Coxwell.

504 King cars now diverting both ways around the Don Bridge constuction via Parliament and Queen will alter their route to divert via Parliament and Dundas.

501/502 bus replacement service on Queen will divert both ways via Pape, Dundas and River. As with the diversion service already in operation for the Queen & Leslie track work, these buses will loop downtown via Church, Richmond and Victoria. There will be no 503 Kingston Road Tripper service to York & Wellington.

2014.06.22_Service_Changes (Updated June 13, 2014)