Toronto’s Operating Budget and the TTC

This morning, the City of Toronto unveiled its operating budget for 2009.  Included in this material are budget briefing papers for all city departments including the TTC.

This gives a view of planned TTC operations with more information than we have seen at the TTC meetings, and includes the following items (these are selected quotations from a much longer paper):

  • Ridership is expected to grow by 6 million in 2009 to 473 million, and then remain flat for 2010 and 2011 due to the recession.
  • Specifically with respect to the Queen car:
    • Implement additional bus service and service reliability measures on the 501 Queen Street route to compensate for the shortage of streetcars required to meet ridership growth.
      The TTC will hire a total of 20 new Route Supervisors. Of these, six Route Supervisors will manage the 501 Queen route to ensure the optimum flow of streetcars. In 2009, the TTC will split the Queen Street route. In 2009, the TTC will also add buses to the 501 Queen Street route in order to deal with growth in the number of riders in anticipation of the new LRVs with increased capacity which will be delivered in 2011.
    • The 2009 Recommended Operating Budget includes funding of $0.880 million for reliability improvements to the 501 Queen Street route and $0.280 million to address the streetcar shortage on Queen St. As well, there is $1.735 million to fund 20 additional Route Supervisors to deal with congestion and improve the flow of buses and streetcars on heavily traveled routes.
  • Continuation of the Ridership Growth Strategy service improvements is funded for 2009.
  • The 2010 Outlook reflects a net increase of $188 million. For 2010, it is expected that ridership will stay flat at the 2009 level of 473 million riders due to the economic downturn. Collective bargaining agreements, other employee costs, service requirements, energy needs, inflationary increases and the operating impact of capital projects will continue to exert pressure in 2010. In 2010, there will also be an on-going impact of over $11 million from increased growth in service. Given the volatility of fuel prices in 2008, it is difficult to predict future diesel rates. No funding for new service initiatives is included in the 2010 Outlook at this time. No fare increase is included in the 2010 Outlook.
  • The 2011 Outlook represents a net increase of $75 million. As in 2010, other employee costs, service requirements, energy needs, inflationary increases and the operating impact of capital projects will continue to exert pressure in 2011. The impact of cost of living increases is not included in the 2011 Outlook after the end of the first quarter as the latest collective agreement expires on March 31, 2011. No funding for new service initiatives is included in the 2011 Outlook at this time. No fare increase is included in the 2011 Outlook.
  • It is recommended that the Chief General Manager of the Toronto Transit Commission report back to the Budget Committee in Spring 2009, with a five-year plan, driven by ridership and TTC service delivery plans that would include various options for a multi-year fare strategy.

We now learn, through the budget papers, exactly what is planned for Queen Street including a route split and partial use of buses to deal with the shortage of streetcars.  This appears to contradict statements about the Queen car made at TTC meetings and in reports suggesting that the single-route operation would be maintained while various route supervision options were pursued.

Where the TTC will find the extra buses to supplement service on Queen is unknown considering that they don’t have enough to serve their bus network today.

It also appears that any further expansion of RGS beyond its current extent is shelved for the near future at least partly due to budgetary constraints.

Bus and Operator Shortage Hits Service

On Sunday, February 15, new schedules will be implemented on many routes.  Across the system, many of the peak period improvements from last November are rolled back to reduce the demand for buses and operators.

The bus shortage is easy to understand thanks to the battery problems with the hybrid fleet, but the shortage of operators is more troubling.  Does this represent a problem with recruiting, a higher turnover of staff, a jump in retirements, or some combination of these?  The TTC owes us an explanation if only to temper expectations of service improvements that are practical later in 2009 and beyond.

The cuts will be in place from February through, probably, June 2009 when we would normally see summer service reductions.  The real challenge will come in September when “full” service should return to the system.

February 2009 Service Changes

Where’s My Streetcar?

Tess Kalinowski, writing in today’s Star, tells us of the job that TTC Route Supervisors have in managing service.  We learn of great hopes for vehicle location technology so that supervisors will actually know where cars might be up and down their lines, but the telling comment comes here:

Frequent mechanical problems mean supervisors have to scramble to find another car. These days, the 30-year-old Rockets are failing so fast the TTC expects to be running buses on some routes by the end of the year to keep service levels up.

“There are days when you’re constantly scrambling to find a piece of equipment,” says [route supervisor Doug] Smith.

This is the reality of TTC operations at a time when the St. Clair line is partly shut down for reconstruction.  A report on fleet plans is due later in 2009 for all modes including streetcars.

Toronto needs to know how its service will be provided, and the streetcar system needs an infusion of confidence.  The last thing we need is the feeling that “streetcars mean bad service” just as we are trying to expand LRT into the Transit City network.

TTC Service Review Meeting

Grzegorz Radziwonowski passed along the following notes from last night’s annual public meeting re service improvements.

* The people who came to the meeting are much more unhappy with the 504 King Streetcar than with any bus, streetcar, or subway route.

* There continues to be a dislike. at times hatred, of Transit City, LRT ROWs, and Streetcars in general. Many people were proposing the TTC put in Electric Buses (Trackless Trolleys) in the Transit City ROWs, rather than Streetcars.

* At least 3 people were talking about the 30 Lambton leaving High Park Station 4 minutes early during the evenings.

* Apparently buses are to be a part of a second phase of Transit City; however, no further details were given on this.

* When I spoke to some of the TTC planners, they currently want to renovate Bloor-Yonge Station by adding the second (Eastbound) platform at Yonge Station.

* While speaking with planning staff, I also found out that minibuses were unfeasible because the biggest expense would be to pay the drivers (which would be from ATU 113), and that that cost would outweigh any benefits the TTC might gain from reduced fuel costs. They also told me that while they really want Articulated vehicles, they have yet to find one that meets their criteria (I have yet to find out what exactly that criteria is).

* A lot of people wanted either the SRT or 21 Brimley to be extended until the last B-D train arrives at Kennedy. Many of these same people want 133 Neilson to have an express branch, running to Scarborough Town Centre, preferably via Highway 401.

Other smaller issues were raised, but I really can’t list all of them. I only listed either reoccurring ones, or one that would affect Transit for all.

I can’t help feeling sadness and despair that the TTC has done such a thorough job of making streetcars unpopular.  We don’t have enough of them.  The TTC is better at finding excuses for poor service than actually making cars run reliably.

Nobody believes that the Transit City lines can be built quickly and cheaply because the counterexample of St. Clair stares everyone in the face. 

On other notes, the “Transit City Bus Plan” is intended to flag major routes that will be guaranteed good service all the time, with express operations where they are warranted by travel patterns.  This is related to the posts I did a while ago about the 10 and 20 minute networks.  (By the way, those posts were for discussion purposes, not as definitive lists of routes.)

The really big problem with minibuses is that they don’t last anywhere near as long as a full size bus, and the cost over a comparable lifespan can actually be higher.  This depends, of course, on assumptions you make about what is “equivalent”.  The labour issue is a red herring, but is a convenient excuse the TTC can trot out to avoid discussing the issue.  They already operate several “community bus” routes, and labour costs on these are lower than on major routes because the crews are off-peak work which tends to cost less to operate.  Artics, needless to say, are intended for a completely different type of route.

Mr. Flaherty Discovers Union Station

Tuesday’s budget announcement from Ottawa didn’t surprise me one bit in virtually ignoring transit as a focus for economic stimulus.  Many cities may have a backlog of transit projects they would love to see funded, but most of these projects are well beyond the horizon of what we hope will be a modestly short recession.

Transit needs explicit, ongoing funding, not more one-off handouts because of an economic crisis or an MP/MPP with constituents to please.  Ottawa may come to the table with that some day, but Finance Minister Flaherty seems happy to crow about the gas tax and the GST rebate as if they were new money for cities.  They’re not, and the GST isn’t even vaguely linked to transit spending as one might hope for the gas tax.

Wednesday morning, we heard Flaherty on Metro Morning proclaiming that we would “finally” renovate Union Station to expand capacity.  The tone was of a long-suffering parent finally making good on their offspring’s profligate ways.

Someday, when the Finance Minister has more to do than announce trains for his riding (a proposal that seems to have dropped from view), he might learn that the City of Toronto and GO Transit are already partners in the Union Station renovation.  The details of this have been available on the City’s website for months.  “Now we’re going to take the lead Federally” says Flaherty to expand capacity at Union.

Some lead.  The feds will kick in $75-million, of which $25-million has been on the table snce 2000 as a pledge from Parks Canada for heritage restoration.  The total project is in the half-billion range (details will come out in a few months), and Ottawa’s contribution isn’t even close to the 1/3 level of funding everyone talks about for these partnerships.  For that contribution, Ottawa claims that this is now their project.

As usual, Flaherty dragged out that old chestnut about how if only cities (for which read “Toronto”) would manage their money better, all would be well.  Partnerships with the private sector would bring efficiencies and savings.  That record was broken months ago, and playing it again shows just how bankrupt the Tories are for real ideas.

We thank Mr. Flaherty for his $75-million, but hope that we actually see the money rather than endless bureaucracy to bless funding requests.  As for Flaherty himself, his attitude shows that the finger-in-your-eye style of November’s laughable financial update is alive and well in Ottawa.  Maybe he should be parked in a refurbished RDC in Peterborough waiting for the start of service to Toronto.

Earlier in the same program, I spoke about the budget’s implications for transit in Toronto.  My theme was the need for Toronto and Queen’s Park to stop linking transit plans to federal funding that never arrives.  If an enlightened government someday appears in Ottawa, the real need will be to increase dedicated, ongoing funding such as the gas tax, not project-based schemes that generates fees for engineers, consultants and bureaucrats in grant applications, but little real work.

Queen’s Park and Metrolinx dodged the whole issue of funding their regional plan.  No money will actually appear on the Ontario’s books until lines actually open, and the cost will then be treated as a mortgage, an ongoing debt to be paid down in decades to come.  Metrolinx, likely under Queen’s Park’s orders, played along and left the issue of revenue to pay for all this for the future (beyond the next election).

To its credit, the Metrolinx Board takes a more active stance, and the debates about road tolls, regional sales taxes, or any other alternatives will come sooner rather than later.  If we’re going to commit billions in debt to build all of this infrastructure, we need to commit revenue sources to pay the bills.  Assuming that natural economic growth will magically make the problem go away is a bankrupt policy as we see in every newspaper and every economic forecast.

Life is suddenly much harder for transportation Pooh-Bahs, and they will have to make hard decisions about where to spend money.  It’s easy to put big maps up on the wall while an appreciative crowd oos and ahs about their new transit network.  All those big announcements are a lot smaller than before, and the shortcomings in many plans will be glaringly obvious when we can’t pay for all of them.  Trade-offs and careful study are needed, and that takes more than a superficial road show.

Much energy will be wasted in coming months figuring out how to change Ottawa’s mind.  That may bear fruit in the long run, but we must start thinking about the alternatives.  We cannot put off forever building lines we have needed for a decade or more, and we must decide how, if Ottawa won’t help, we will build a network we can afford.

Metrolinx Fare & Service Integration (Update 3)

Thanks to an oversight on the security on the Metrolinx website, it was possible to view a report that was pulled from the agenda for this Friday’s meeting.  (Thanks to one of my regular correspondents for spotting this.)

The report talks about integration of services between the TTC and other systems as well as a Metrolinx-GTAH pass.  Because the report has been withdrawn it cannot be considered to be an authoritative Metrolinx statement, but it’s indicative of Metrolinx’ ham-fisted attitude to local systems including the TTC.

Updated:  Comments on the report added.

Update 2:  Tess Kalinowski writes about this issue in The Star.

Update 3:  For the convenience of readers, the report which was pulled from the Metrolinx site is now available here.

John Barber’s scathing commentary on this report is online at the Globe and Mail.

This report proposes that Metrolinx embark on a takeover of fare integration and service co-ordination for cross-boundary operations.  To that end, Queen’s Park would be asked to implement the necessary legislation to remove jurisdictional obstacles and to proclaim the section of the GTTA act empowering Metrolinx to implement a Farecard Division.  The target for full GTAH-wide fare integration would be 2012.

Notable in many discussions of fare and service integration is the absence of GO Transit, even though the GTTA Act includes GO as part of a future integrated system.  Nobody wants to mess with GO’s revenue stream, or to contribute “local” demand to what is seen as a regional service.  Strangely, the same approach is not taken with respect to the TTC (see the Richmond Hill subway debate).

The report notes that between 1996 and 2006, transit trips to downtown Toronto from the 905 have increased while auto trips decreased.  I venture that the vast majority of this effect is thanks to GO rail services, not to cross-boundary bus routes. Continue reading

Vancouver: More Service / Great Blog

Calls for added service on transit systems are nothing new.  We have seen lots of them in Toronto as we struggle to implement the Ridership Growth Strategy despite a shortage of operators, vehicles and, I suspect, budget headroom.

Meanwhile in Vancouver, riding is growing apace, and the additional challenge of the coming winter Olympics has yet to be digested.

A very fine blog from Vancouver is run by Stephen Rees.  In a recent post about service quality to outlying sports venues, he included the following:

If transit is to be an attractive, useful alternative to driving then Translink has to get much better at understanding how to make routes easy and convenient to use. The biggest block to transit use in this region is lack of service frequency and the planners at CMBC and Translink are both way out of line on what they feel is a “frequent” service. It does not mean ‘more buses than we had last year’. It means that people do not get passed up at stops – and do not have to wait for interminable periods of time due to chronic unreliability. It is not just how many buses you have, but how you use them and how much priority the bus gets in congested traffic. In my travels recently I have been been frequently struck by how easy it is to use buses elsewhere – and how frustrating it is to be stuck at a bus stop here not having the slightest idea of when – or if – the next bus will arrive.

Sound familiar?

Is There Hope For Transit In 2009?

The new year brings a dark economic climate, worries about job losses, falling revenues for all governments and a pervasive sense that we have not yet seen the worst.  Whether this is media disaster-mongering, a realistic view of the future, or something in between remains to be seen.

What is quite clear is that an economic model that underpinned the past decades has run its course.  Can the same level of activity — jobs, travel, government investment — be sustained into 2009 and the next decade?

Transit is only a small part of this, and yet decisions made about transit funding have long-lasting effects.  Through my “career” as a transit activist, I have seen the boom-and-bust cycles of funding and watched as grand schemes for transit investment disintegrate when the economy falters and governments lose interest.  Too often, transit was something everyone wanted to champion, but nobody wanted to pay for.

A major problem throughout the North American transit industry, not just in Toronto, is that transit capital spending is viewed as an economic stimulus, a job creation (or preservation) mechanism, not as an essential part of what makes urban economies work.  The dominance of auto travel (and the lack of transit alternatives) puts transit down many voters’ priority lists.  People are comfortable in their cars which, for all their problems and costs, work.  The same cannot said for transit.  You cannot get to work on a press release.

The long lead times for transit projects bring a typical cycle:

  • Governments with money to spend start to think about investing in transit.
  • Plan, Plan, Plan.  Much work for consultants and facilitators (less so with the new streamlined approval process).
  • Finally a map, and a few lines that get into detailed design.
  • Ooops!  A recession.

We are a bit better at it this time around.  We have many plans in the hopper and we haven’t (yet) stopped everything in its tracks waiting for the next boom.  The root problem is that transit is not something we spend on regularly, but only when we can drum up a few billion for someone’s pet project.

Where does this leave us for 2009? Continue reading

Buses on Streetcar Routes?

The CBC this morning carried an item reporting that the TTC would begin running buses on streetcar routes to relieve crowding.  Chair Adam Giambrone was quoted as saying that cars don’t get out of the yard due to “safety” problems such as dashboard heaters failing and causing windows to fog up.

Sigh.  That’s this week’s excuse.  Things are getting bad when the best that Giambrone can trot out is that chestnut “safety” that is a catch-all excuse in the same league as “congestion” and “TTC culture”.  The real problem is that the TTC has been hiding reliability problems with the streetcar fleet for years, and needed service improvements don’t show up because they don’t have enough working cars.  The problem has been masked because at least one carline has been under construction for most of the last five years.

Next week, a new schedule comes into play on Queen with less, yes less service than today.  The reason?  The operators need even more layover time (strangely only on weekday schedules but not in the evening), and the TTC comes up with this by stretching the headways.

Management’s refusal to undertake a restructuring of the line, to break it into separate components that don’t have an immense round trip and a corresponding need for layovers, is getting quite trying.  The use of relief crews at Russell Division works in the east end because the carhouse is near the end of the line, but a completely different scheme is needed in the west for Long Branch bound cars.

If we are going to start busing streetcar lines, then let’s stop running inadequate service to handle the demand on the routes.  Stop telling us about average loads that are within standards when news reports include clips of people complaining about huge gaps and crowded cars.

Thanks to inaction on streetcar reliability, riders will have to put up with ongoing problems for three years until the new fleet begins to arrive.  Even that is dependent on funding, and I am not convinced that the streetcar fleet will survive the many demands for new money in Ottawa and Queen’s Park.  Is this the beginning of the end?  A fate like the trolleybus network that was allowed to deteriorate beyond the point of no return?