TTC Ridership, Budgets and Those Pesky Metropass Users

This week, the TTC announced that it has record ridership for the past twelve months of 470.8-million.  This continues an upward trend from last year, and indicates that TTC demand may be insulated from the effects of the economic downturn.  Possibly a shift from auto to transit riding is offsetting any reduction in employment or recreational traffic.

The Chief General Manager’s Report for the first quarter of 2009 notes that although ridership continues to grow, revenue is below budget.  Why?  More Metropasses were sold than expected in January-March, and this trend is continuing into the second quarter.  The TTC had budgeted on a higher average fare-per-ride, and the more who travel with passes, the lower this average falls.

Rumours of budget related service cuts started to surface a few weeks ago, and one change effective June 21 is explicitly listed as being due to budget.  (I will report on that in a separate post on June service changes.)  This is an odd state of affairs considering that there is a buffer for service growth on the TTC”s budget, and there has been no report to the Commission of pending service cuts (or of deferred service improvements).

Moreover, in a separate report, the TTC plans to launch an ad campaign seeking organizations to be part of a Metropass Affinity Program where pass holders would receive discounts to products or events.  The intention is, wait for it, to sell more Metropasses by making them even more attractive.

The TTC has a long-standing love-hate relationship with the Metropass going right back to its origins 29 years ago.  Each pass is seen, by some, as a loss of revenue, a loss of individual fares that might otherwise be collected.  Of course, a pass is also an incentive for users to ride the system and get all those “free” extra trips, exactly the sort of mindset an auto driver operates in every day.

Those 260,000 monthly pass holders are now responsible for over half of the adult trips on the TTC.  Budgets and fare policies must recognize that there is a demand for flat rate purchase of transit services, and that this market will grow both through pricing incentives and improved service.  Cutbacks because too many people buy passes are a laughable, but unfortunately predictable response to what should be a transit success story.

Who Pays for Transit?

Every so often, the question of subsidies shows up in comment threads here.  My usual explanation is “well, it depends, and it’s complicated”.

For those of you who want to see just how complicated, you can look at the TTC’s draft financial statements for 2008.  Scroll down to Notes 12 and 13 which detail where the operating subsidies come from and go to, and in much more excruciating detail, how the capital subsidies work.

This is a testimonial to the madness of project-based, partisan announcements.  Every government has to come up with its own program.  Even if an old one worked, we need a new one clothed in new party colours.  All of this takes a lot of accounting just to keep track that monies received are spent on only those projects for which they were announced.  Perish the thought that a Tory Blue dollar might accidently wind up paying for a Liberal Red bus, or that money intended for “Green” programs simply pays for keeping the transit system going.

We hear a lot from governments about getting out of the way of private business, of simplifying regulations and reporting because this is a huge burden on the private sector.  Canada’s competitiveness depends on the simplest and shortest rules possible.  The concept has not yet reached public sector regulation where the intent seems to be to strangle any ability to use funding productively and quickly.

Some Things Take A Little Time

Oh dear, oh dear!  That poor old overworked, underappreciated TTC!

The Spadina car opened in July 1997, and one thing immediately obvious to anyone who bothered to look was that “transit priority signalling” was simply not working the way that phrase might imply to mere mortals who ride the service.  Indeed, a newspaper article by Stephen Wickens has taken on legendary status with the claim (valid under some circumstances) that a trip down Bathurst to Western Hospital in mixed traffic makes better time than the Spadina car and its right-of-way.  I’m not going to revisit that debate here .

In June 2005, I spoke to the issue of non-priority for Spadina cars at a Commission meeting.  At that time, then Vice-Chair Olivia Chow moved that staff take the necessary action to implement priority signalling by September 2005 where it is not already active and report back by September 2006 on the impact; and that the recommendations in my submission be forwarded to TTC and City staff with a joint report to fall meetings, presumably in 2005.

The due date for this report has always been a few months away, and I have had the honour of holding the longest outstanding report request at the TTC for some time.  I was expecting the report in April, but that month came and went.  Now, according to this week’s agenda, the report will be at the Commission meeting of December 16, 2009.

That is at least still “fall”, by a few days, albeit not the one Olivia Chow had in mind.

Fare By Distance: How Much Would We Pay?

In the thread about new streetcars, part of the discussion turned on the question of fare collection.  I’ve been thinking about this for a while and planned to write about this topic, but when I actually started, realized that there’s more here than will fit in one article.

One major topic in all discussions is the question of flat fares versus fare-by-distance, and this inevitably gets pulled into questions about “equality” in the way that we price transit so that riders are not penalized by things like zone boundaries and operator service territories.  However, any fare system brings its own benefits and problems.  We may solve problems for one group of riders, and create a new set of problems for others.

This article considers fare-by-distance by analogy to the existing TTC system.  It is intended as a “back of the envelope” calculation to give readers a general sense of the numbers and is not intended to be a prescription for any particular implementation.  What is important is that anyone talking about fare structures cannot simply wish away problems of any system by saying “everything will be fixed with Presto!” or similar, simplistic bilge. Continue reading

My Ride on the King Car

A few days ago, my travels took me to Parkdale for a presentation near Jameson Avenue in the early afternoon.  The obvious route for someone like me living near Broadview Station was the King car.  That journey gave several examples of how service can be delayed that have nothing to do with traffic congestion, and illustrate the changes that will be possible when the TTC moves to low-floor cars and all-door loading.

Just south of Danforth, we picked up a load of students from Moncrest School on their way to Thomson Hall.  They filled up the back half of the car.  Just loading them all took a while, and I wondered to myself how the TTC will handle fare collection for this type of group when they move to self-service.  Now we were slightly late.

By the time we were westbound on King, the car was filling up.  A man had boarded with a shopping buggy, and he took a single seat just ahead of the rear vestibule on the left side of the car.  This started a plug in the aisle that worsened when a group of five boarded.  There were not enough seats for all of them, and they wound up partly seated and partly standing right across the aisle from the shopping buggy.  Needless to say they were not going to “move to the rear”.

At Sherbourne, we passed up the first group of would-be customers even though there was still room in the rear vestibule.  This continued at Jarvis, Church and Victoria.

At Yonge, the crowd turned over, but the car was now quite late and we still didn’t manage to fully use the capacity.  By University we were again leaving people at the stops.  The students piled off the car at Simcoe, and by Spadina the car had cleared out reasonably.  All the same, we left an unhappy customer running for the car at Bathurst because getting back on time was more important than waiting, and the next car was only a block behind us.

While this may have been a particularly bad example of how service can be screwed up by loading delays, it’s not uncommon.  The combined effect of many factors interferes with the travel time of TTC vehicles, and this has nothing to do with whether they are in a private right-of-way.

Loading delays caused by inadequate service can cause a downward spiral where line capacity drops even as ridership grows because cars spend longer at stops and onboard crowding slows or blocks movement of passengers.  We hear far too much about traffic congestion as the root of all evil.  Yes, it exists, but it’s not the only problem.

Who Will Pay for New Streetcars?

A great deal of bilge was pumped out by Ottawa and Queen’s Park over the past few days about the TTC’s proposed order of new streetcars from Bombardier.

In today’s Globe & Mail, John Barber did a particularly nice job of eviscerating George Smitherman, the Minister of Infrastructure, for his apparent total ignorance of the TTC’s funding needs and requests.

It’s no secret that the TTC is looking for new streetcars.  The original bid process had to be halted when no vendor came up with a technically and commercially compliant proposal, and more recently the whole process of getting a second set of bids has been well covered in the media.

Many of us will remember walking through Bombardier’s mockup display at Dundas Square which happens to be in Smitherman’s riding.  Maybe he was out of town at the time and missed it.

Smitherman claims that the City can’t make up its mind what its priorities are.  Strange that in a letter to Dalton McGuinty, copied to Smitherman, dated December 16, 2008, Mayor Miller wrote of upcoming meetings of Finance and First Ministers:

Toronto’s first priority for infrastructure is to build Transit City, the 21st century modern public transit network that our city needs.  The Government of Ontario has demonstrated foresight and leadership in its support for Transit City.  Toronto City Council has unanimously agreed to request the Government of Canada to provide:

  • $368 million toward the streetcar fleet’s replacement and expansion; and
  • the federal $6 billion share of Ontario’s $17.5 billion Move Ontario 2020 commitment for the Metrolinx Regional Transportation Plan.

The streetcar fleet replacement also shows up in the list of funding requests under the stimulus program by the Federation of Canadian Municipalities.

Other related letters to both Queen’s Park and Ottawa can be found on the City’s website.

Meanwhile, Smitherman’s comment that the TTC shouldn’t be awarding a contract without knowing funding is in place shows that he is badly out of touch.  First off, the TTC has not signed the contract, and its execution is dependent on funding being in place.

Second, there is a long history of agencies such as Metrolinx (a provincial body) announcing plans for which they have no funding, and for which even discussion of proper funding won’t happen for years into the future.  There are two subway extensions (Spadina/Vaughan and Richmond Hill) of which the first was not fully funded until long after the project was announced, and the second still does not have full commitments.

That’s how projects like this work.

The streetcar purchase will run over a 10-year period, and funding it can hardly be called a short-term stimulus.  Funding would likely come from some other program, but the funding should come.  Toronto is asking, in effect, for $40-million a year from Ottawa and from Queen’s Park to re-equip the core of central Toronto’s transit system and to anchor the expansion of LRT in our city.

Service Changes for May, 2009

Effective May 10, 2009, several service changes, mostly seasonal, will occur.

In addition to these:

Subject to vehicle and operator availability, a PCC will operate as an extra on 509 Harbourfront on Sundays from May 10 to September 6 between 11:30 am and 7:30 pm.

Fare collection eastbound on Queen’s Quay for the 509 and 510 Spadina routes will be handled at Union Station, not onboard vehicles, as in previous years to reduce loading times on weekends after 3 pm.

Continue reading

Metrolinx New Speak

Roger Brook passed on to me a formal reply from the Ministry of Transportation to various questions about the Metrolinx/GO merger.  In the quoted sections below, the questions are Roger’s, the answers are from Emna Dhahak, MTO Bilingual Senior Media Liaison Officer, Media and Issues Office.

Both Minister Bradley and Premier McGuinty have dug themselves into a rather deep hole with their convoluted explanations for the changes at GO and Metrolinx.  Rather than simply saying “Metrolinx and GO were always intended to merge and be governed by a board more like GO’s with few politicians”, we get bafflegab.  Not only that, it’s cut-and-paste bafflegab with the same paragraphs repeated in the answers. Continue reading

Michael Ignatieff on Transit (Updated)

Updated:  Michael Ignatieff was on CBC’s Metro Morning yesterday (March 23) but, alas, the interview was not deemed worthy of a podcast.  Please see the comment from “Ed” dated today for a precis.  It appears that Ignatieff is still out of touch with the details of what Toronto actually needs.

Over the weekend, I received news from Michael Ignatieff’s “Town Hall” meeting in Halifax.  (For the benefit of foreign readers, Ignatieff is now the Leader of the Opposition in Ottawa, the Liberal Party.) 

Marcus Garnet sent an email to a Transport 2000 list, and this found its way to me.  Below are extracts. Continue reading

Fare By Distance? Not When It Suits GO (Updated)

Today, GO Transit implements a 25-cent across the board increase in all fares.  Writing in the Star, Tess Kalinowski reports displeasure among commuters who have been slapped with higher relative increases for short trips than for long ones.

This isn’t the first time GO increased fares disproportionately, but the cumulative effect sets a pattern.

One commuter who travels from Old Cummer to Union complained that:

… the flat-fare hike means riders who live in Toronto are subsidizing passengers travelling from places such as Hamilton and Barrie.

“Over the last five years, I’ve seen my fares go up 27 per cent. Somebody from Barrie has seen their rates go up 9 per cent, Oshawa 14 per cent, Hamilton 10 per cent,” he said.

In response, GO replies that many costs have nothing to do with how far someone travels:

Transit officials defended the increase, saying many of the system’s costs, such as snow removal, station improvements and communications, are fixed and have nothing to do with distance. They also worry about discouraging riders from farther afield by pricing them out of the system.

Strange, that argument.  It’s precisely the one for which I, among others, have been villified when suggesting a flat (or at least flatter) GTA-wide fare policy.  Long distance riders are subsidised with free parking, new make-work garage building, and proportionately lower fares relative to the resources they consume.  Why?  Because we don’t want them driving to and from work.  The costs — both physical to provide and maintain infrastructure, and social to consume so much land with unproductive roadways and a low-density lifestyle — are greater than what it takes to subsidise their commute by GO.

As regulars here know, I have a big problem with parking construction as an alternative to improved local feeder bus services.  This issue will only grow as GO becomes less of a peak period carrier and more of an all day regional rapid transit system.  That’s one of the many areas Metrolinx, in its less than infinite wisdom, chose to ignore.  We won’t have “Mobility Hubs” complete with soaring interiors and palm trees as Metrolinx envisions if stations are surrounded by parking garages, and those who cannot afford to dedicate a car to all-day storage at a GO lot will still be isolated from regional transit services.

Finally, those who advocate for fare-by-distance as a “benefit” of the “Presto!” card (or whatever technology is eventually adopted) should compare notes with the folks at GO for whom high costs for long trips are a very bad idea indeed.  Queen’s Park and its agencies don’t seem to have a consistent view of how we should price transit.  There is no perfect system, and all of them will distribute benefits and rewards inequitably.

Metrolinx could do everyone a big favour by looking at the impact of various options for fare structures, including the wider issues of local service funding and the broad social value of mobility for everyone.  Will they will have the fortitude to take on this issue (and revenue tools in general) rather than studying only infrastructure we may never be able to afford to build and operate?

Update 1, March 14 at 3:50 pm:  Andrew Salmons of Milton has created an online petition requesting not only a reversal of today’s increase, but a lowering of GO’s cost recovery ratio so that fares could be reduced.