Urban Affairs

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How Essential is the TTC?

In the past week, the TTC board and City Council have voted to ask the Ontario government to make the TTC an “essential service”.  During the debate, this action was opposed by both the TTC’s management and union on the grounds that this will only complicate labour negotiations.  Issues will go to arbitration that might otherwise be bargained between the parties, and costs will increase through the typically higher wage settlements granted to workers who do not have the right to strike.

Those who favoured essential service status argued that this is, de facto, the way things work anyhow.  When a transit strike occurs, it takes a few days, but the machinery of back-to-work legislation doesn’t take long to restore service.  Why, then, endure the upheaval of a short work stoppage if legislated arbitration will be the result?

This is an attractive argument, except when one looks at the context.  Toronto Council and the Mayor’s office has changed from the most pro-labour group any union could expect to see to an administration that makes little secret of its will to reduce the influence and effect of organized labour in Toronto.  Got a problem with garbage workers?  Privatize the service.  Got a problem with transit workers?  Make them “essential”.

Such actions may satisfy the urge to show the unions who is boss at City Hall, but they may not be the best policy for the city.

There is no question that the civic workers’ strike of 2009 was a turning point in Toronto politics.  Not only was it a lengthy strike, but one which saw contentious relations between union members and the very people — the voters — those members needed to gain political support for their position.  They failed miserably.  Much was written about who “won” the strike, and the union managed to convince everyone that they came out on top even though they conceded on the key issue of future sick benefit payouts.  The problem, at the end, was that voters endured a strike that seemed to have solved little (although the outgoing administration and city finance officials will tell you differently), and the voters were fed up.

Stir into this the wide perception that TTC workers are at odds with the people they serve.  The “sleeping collector” front page [RIP] was not the Toronto Sun’s finest moment, but the photo and the anti-union sentiment it provoked cut right across the city.  Relations between TTC staff and riders took on an “us vs them” feel that has reduced somewhat, but they remain less than ideal.  Some operators, a few, really are jerks.  Stories of buses held hostage while an operator claims harassment by a passenger still crop up.

Service on the street isn’t what it might be.  We can always use more buses and streetcars, but there are enough cases of operators fouling up service that this minority can easily be blamed for many service problems.

All that said, making the TTC an “essential service” won’t improve manners among the rotten apples, and won’t make the Queen car or the Dufferin bus run on time.  That takes an organizational will to provide service that’s as good as possible rather than always blaming problems on someone or something else.

The TTC and its new Chair, Councillor Karen Stintz, hopes to make Customer Service a top priority in the coming term.  The TTC must regard its customers as vital, its raison-d’être, not as pesky travellers who need to be taught how to behave properly on transit vehicles.  This is a question of attitude, not of labour negotiations.  Indeed, the organizational culture isn’t only on one side of the bargaining table.

Finally, the problem will land back in Council’s lap with the inevitable call for better transit funding, if only to keep up with inflation, system growth and the inevitable wage increases arbitration will bring.  How “essential” will transit be then?

The opportunity for a vindictive attack on transit workers and labour relations was probably the most “essential” part of this whole affair.  The new regime had a chance for chest-beating and a quick win that will probably do little, on balance, to improve transit.

In coming months, we will hear budget debates at the TTC and at Council.  Those who worship the holy grail of tax cuts will give long speeches about efficiency and belt-tightening, about how riders will have to make do with less service and higher fares, about how “the taxpayers” (as if they are not also transit users themselves) cannot be expected to bear a greater burden.

If transit really is essential to the economic health of Toronto, then Council must be prepared to spend and spend generously on this service as an investment in the city’s future.  We will see just how “essential” transit is to our new Council when the bills come due.

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Apologize, Now!

In a piece of political theatre utterly unworthy of Toronto, Mayor Elect Rob Ford invited Don Cherry, a loudmouth sports celebrity who is paid a small fortune to pontificate about hockey, to address the inaugural meeting of Council today.  Cherry proceeded to insult over half the population of Toronto, those who didn’t vote for Ford, those “left-wing kooks” and “pinkos”.

If I or any member of the public, let alone a member of Council, had made remarks like that, they would have been summarily silenced by the chair and possibly thrown out of the room.  This bozo was there as the Mayor’s guest, telling it like it is.

Mayor Ford allowed the important ceremony of his investment in office to be cheapened into a political slam against all those folks, the downtowners, the latté-sippers, the people who like streetcars, and who knows how many other groups who have yet to learn just how small-minded our Mayor really is.

The words may have been Don Cherry’s, but they were said with Mayor Ford’s blessing.

Cherry is an asshole who has no place in Council Chamber, a clown who cannot understand the difference between the entertainment of a break in a hockey game and the serious business of Canada’s largest municipal government.  He is no doubt thrilled to death with the exposure.

The Mayor has a duty to all of the people, and to the Council itself.  He ran on a campaign of respect for taxpayers.  That doesn’t mean just the ones who voted for him, but all of us.  I shouldn’t have to produce a photocopy of my ballot to get attention at Rob Ford’s City Hall.

The institution of Council has already been sideswiped by Ford’s one-man show on municipal policy, the attitude that his “mandate”, all 47% of of it with a 53% voter turnout, gives him the right to rule by edict, not by agreement.  Now, by inviting Cherry to speak and failing to censure what was said, Ford has insulted all of Council and the voters — all of them.

Mayor Ford:  Prove to us that you’re not the boneheaded idiot 53% of Toronto thought you would be when they voted against you.  Apologize, unreservedly, now.

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Forged in Steel

Over the past week, CBC’s Metro Morning looked at the relationship between Toronto and its streetcars, its transit system and the Provincial GO/Metrolinx system.

On Monday, Nov. 22, Matt Galloway spoke with a retired streetcar operator about the problems of sharing the road.

Mary Wiens’ series began on Nov. 23:

  1. Should we get rid of streetcars?
  2. What will the new streetcar fleet bring us?
  3. Crusty old engineer Ed Levy talks about a city that’s great at doing studies, but not so good at building.
  4. Leslie Woo talks about the relationship between Metrolinx and the TTC, briefly mentioning Transit City, but says nothing definitive (this episode will be available sometime on Nov. 26)

Little in these pieces will be new to regular readers here, but I wanted to alert those who don’t listen to Metro Morning (or are outside of its territory) of how Toronto’s top-rated morning show is handling this issue.

Streetcar routes are on the front line of a much bigger problem of improving transit service.  At a time when the political winds are shifting behind those who drive, and for whom transit is a necessary but expensive service used by others, the evolution of support for real transit improvements will be interesting to watch.

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Rejigging Transit City

The entire purpose of this post is to hold comments dealing with possible alternate transit plans that were originally left in the thread “Why I’m Voting For George”.  That thread is becoming polluted with issues that are far from the mayoral campaign, and I will move all related comments to this new stub.

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Why I’m Voting For George

On September 25, 2009, David Miller announced that he would not seek a third term in office leaving many, including me, in a state of shock and mourning for the incomplete work of his Mayoralty.

TTC Chair Adam Giambrone picked up the torch, but his campaign flickered out a few months later thanks to a personal scandal.  At issue was not his love life, but how he handled the revelations.  His apparent treatment of his public partner as an election prop raised serious questions about integrity and trust.  The final blow was his incomplete withdrawal speech where page two, the vital end of the statement, had to be read by his aide Kevin Beaulieu.

Enter Joe Pantalone, Deputy Mayor and 30-year Council veteran, as the man who would carry on the Miller legacy.  More about Joe later.

Miller’s departure opened the race to many hopefuls who wouldn’t run against “his blondness”, but were happy to contest an election against others.  Fairly quickly, the frontrunners emerged.

Continue reading →

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Vital Signs 2010

Today the Toronto Community Foundation released its “Vital Signs” report for 2010.

The report reviews many aspects of Toronto’s economy using that word broadly — hard services like transportation, the benefits of environmental and cultural initiatives, the challenges faced by a community diverse in origins and income.  This report will be the framework for a Mayoral candidates’ debate tonight (October 5) at the Glenn Gould Studio in the CBC Broadcasting Centre on Front Street.  This will go live-to-air on Radio 1 at 7:30 pm.

The debate will have three major themes: incorporating newcomers to the city, a vision for transit and the need for a Mayor with a global view.

Vital Signs includes observations about transit and transportation:

  • Weekday vehicle traffic entering Toronto has grown by 56% from 1985 to 2006.  This is measured at the city boundary (the outer edge of the 416).  However, from similar sources we know that there has been almost no change in the number of vehicles entering the core area.  All of the growth is in the suburbs where land use favours car trips and transit has not kept up with the growth in demand.  This is precisely the area where a substantial number of lower-paid jobs are located and where poorer families live.
  • Toronto “ranks last” in congestion with the longest average commute time of major cities.  This statement has been challenged before on the grounds that the methodology and information are inconsistent from city to city, but without question Toronto’s sprawl and low transit share (on a regional level) are major problems.
  • Although several revenue sources have been proposed to generate the billions of dollars needed annually to construct and operate an extensive transit network, the commitment from Queen’s Park is lukewarm.  “… the current level of funding requires postponing (perhaps indefinitely) a planned 22.5 km of track and 25 stations that would serve some of Toronto’s poorest neighbourhoods, and delays construction of four other major projects by several years.”
  • Transit fares are very high in Toronto relative to other cities because of the comparatively low rate of subsidy.
  • Growth in the transit system has been almost nil while population and potential demand for transit soared.

Vital Signs contains much other information reported previously, but consolidated here in one document.  Whether our mayors-to-be will address the information, or simply trot out their tired campaign speeches remains to be seen.

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Has Transit Short-Changed Toronto?

Toronto’s election campaign has produced two real stinkers in the Mayoralty race.  Rob Ford wants a few subway extensions, elimination of streetcars and everyone else left to buses.  Rocco Rossi would sell Toronto Hydro, use the supposed proceeds to build subways, and last but not least, extend the Spadina Expressway via a tunnel to downtown.

I will not waste space on critiques of these plans.  The proposition that subways will solve every problem has been discussed at length here and doesn’t need yet another round.  The idea of an expressway tunnel is so outlandish, so contrary to four decades of city planning, so much an attack on the City of Toronto, so unworthy of one who would be Mayor, that it deserves only contempt.

However, these ideas come from somewhere.  “Out there” the pollsters must say there is a gold mine of resentment by those who drive, and by those who would drive given half a chance.  That translates to support for anyone who wants all transit plans to take a back seat to right-thinking, road-oriented policies.  How, in a city that considers itself a progressive, pro-transit 21st century metropolis, is this possible?

The origins lie decades ago, even before the Spadina Expressway was stopped by then Premier Davis.

Continue reading →

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Revisiting The Waterfront

Toronto’s election is now in full swing.  Testy candidates fling mud and announce what passes for platforms.

On the transit front, the three big debates seem to be how many subways can fit within a single announcement, and how much transit service will remain after a review of the so-called fiscal irresponsibility at the TTC.  And, o yes, what to do about our streetcars.

One big topic everyone has missed in all of the debates and counter-claims is transit to the waterfront.  Consider the land from east of the Don to the west end of Exhibition Place, not to mention the long-term potential of southern Etobicoke and Scarborough.  The room for development dwarfs what is now “downtown” Toronto.  What will we build there?  How will people move around?  Will we have downtown densities with suburban transit?  Will we invest in the waterfront and show that “Transit First” is more than a slogan?

Toronto is a “city of neighbourhoods”, a fine motto, and with luck the new waterfront communities will extend the fine-grained street life we see in the “old” city including its already redeveloped areas like the “two Kings” and the St. Lawrence.  Waterfront Toronto’s plans for the water’s edge and for a totally redesigned, transit, cyclist and pedestrian focussed Queen’s Quay will be wonderful if we pull it off, if the money doesn’t run out, if the will to build streets for people, not for cars, survives the coming election.

So far, there are few stirring speeches, visions for our future lakefront, commitments to see beyond individual developments to an overall design.  A review of the waterfront lands is a worthwhile topic for a new article and, no doubt, a robust discussion.

Continue reading →

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Rob Ford Wants a Few Subways, But Mainly Buses (Updated)

Updated September 9, 2010 at 10:15pm: The Toronto Sun cites Rob Ford’s “transit policy guru” Mark Towhey in a followup article to the Ford transit platform.  Oddly enough, Towhey’s own blog post, an inaccurate rant about the TTC from February 2010, is still online even though Ford’s people disowned the article.

Toronto deserves an explanation of just what Rob Ford’s real agenda is, and to what extent it is driven by someone who has an even more radical view of what would happen to transit in this city than candidate Ford’s own official position.

The original post from September 8 at 4:00 pm follows here.

Continue reading →

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Thoughts From Down Under

Jarrett Walker has a few good articles on his website, humantransit.org, that should be required reading for our friends at Metrolinx, among other places.

In What Does Transit Do About Traffic Congestion, he argues that the last claim that should be made for transit is that it will reduce congestion.  Instead, the benefits of a transit-oriented city show up in economic activity, mobility and other benefits.

There is, however, a caveat lurking here.  Dense cities with good transit (or even cities with a good potential for better transit) don’t appear out of thin air.  Once we build sprawl, then the benefits and effects of transit seen in the older, denser cities will not appear overnight even if we run the most intensive BRT, LRT or subway network through auto-oriented suburbs.  Transit can make things better, but it will not reverse the damage and inevitable congestion of decades of bad planning.

By the way, be sure to read the comments.  If you think the threads on this site get out of hand, just try Walker’s blog.  You will see some very intelligent point-counterpoint discussion in some threads.

In If On-Time Performance is 96%, Why Am I Always Late?, Walker discusses the conundrum that transit agencies talk a great line for being on time, but the actual experience of users is much, much, much worse.  Both GO Transit and TTC have a love for patting themselves on the back (although rarely each other’s), and talking about their improvements in on-time performance.

So much of this is relative to the metrics used (how late can a train or streetcar be and still be “on time”) and the lack of weighting of the results to reflect the number of passengers affected by on time (or not) service.  Even in the off-peak, gaps of two scheduled headways or more are common on downtown routes and this drives riders away.  At least with NextBus, it is now possible to know with certainty that there is no car just around the bend out of sight, and if there is, it’s going in the opposite direction.

GO Transit now has schedules that reflect the real world in which they operate, but persists in reporting all-day on-time figures rather than breaking these out to show service quality when most people ride the system.

Finally, in Strasbourg:  You Can’t Take It Home With You, we get a loving overview of both the city and its tram system, part of the renaissance of LRT in France.  The real issues come at the end where we learn about the major changes in street space usage and restrictions on cars that accompanied the installation of tram lines in this very old city.  The moral, applicable to anyone comparing transit systems, is to look beyond just the technology and the scenery, and understand how and why the city streets work (or don’t) as they do.

Any moves to improve “congestion” in Toronto must start with a fundamental debate about what the streets are for, and which existing uses must be reduced (and how) in order to make room for what’s left over.  Ironically, we focus these debates on the heart of downtown, a comparatively small area, when the real problems of transit’s competitiveness and congestion lie out in the suburbs.