Queen Street and New Streetcars: Less Service, Fewer Stops, Wider Gaps?

The Beach Metro Community News reports on a recent meeting to discuss traffic problems on the east end of Queen Street.  Some comments echo the type of remarks one hears elsewhere in the city about increased traffic from redevelopment, the absolute essential nature of parking to prevent business bankruptcies, and the need to rebalance road space to serve all travellers, including cyclists, not just motorists.

Most troubling are comments by the TTC:

TTC’s Manager of Planning Mitch Stambler talked to the residents about plans to change the Queen Street route. With the new streetcars being introduced next year, two or three of the stops will be eliminated, said Stambler. This is a result of the length of the new streetcars.

Stambler also admitted that less streetcars will run along Queen Street because of its increased capacity. Cost of operation and studies related to ridership will dictate how many and how often the new streetcars will run.

One resident who lives at the east end of Queen Street expressed concerns with streetcars stopping idle near the Neville loop. Stambler said he hopes that with the decreased frequency of the bigger streetcars the issue will be eased.

The TTC has been inconsistent in statements about how the new cars would affect service.  Initially, the idea was that larger cars would provide more capacity, badly needed on many routes including Queen.  A few years later, thanks to the penny-pinching budgets of Mayor Ford and TTC Chair Stintz, the idea of actually improving service capacity vanished.  Indeed, the TTC has already relaxed its off-peak loading standards for streetcars to allow more standees in a bid to save on operations.

Add to this the highly irregular headways on Queen and other routes, any proposal to run fewer streetcars can only mean one thing: service, which declined substantially when headways were widened for the 75-foot long articulated light rail vehicles (ALRVs), will get even worse with the new larger low floor cars (LFLRVs).

The TTC likes to talk about how running fewer cars will improve service by reducing the bunching inherent when cars are scheduled more frequently than traffic signal cycles.  This does not, and has not, applied to Queen Street for many decades.  Indeed, the TTC tries to make virtue out of wider headways by generalizing an hypothesis originally developed for a simulation of operations on the busy King streetcar downtown during peak periods.  There is no comparison to the Queen car in The Beach.

As for stop spacing, there have been many comments on this site about the excessive number of stops on Queen and other routes.  Among the most likely to vanish are the Sunday stops especially if any special sidewalk treatment or fare machine installations would be required.  (All of the Sunday stops on Roncesvalles came out as part of that street’s redesign.)  Some other stops are simply too close together, and these are often leftovers of historical traffic patterns dating back to the 50s and beyond.

With all its emphasis on “Customer Service”, the TTC owes streetcar riders in Toronto a clear statement on its intentions for service with the new cars.  Moreover, as a long series of service analyses here have demonstrated, the TTC must aggressively improve its line management to ensure that the headways it advertises are actually delivered to customers.  No more excuses.  No more “mixed traffic, congestion and TTC culture”.  No more bogus stats that use averages to hide the widespread TTC failure to deliver reliable service.

[Thanks to James J. for sending me the link to this article.]

Getting to the End of the Line: Short Turns on the Queen Car

This article continues the series on 501 Queen car operations in November 2011 by looking at the level of service operated beyond common short turn points on the route.  This should be read in conjunction with the previous articles on the route’s headways and running times.

The TTC has a target for headway “punctuality” of ±3 minutes of the scheduled value, and a target that this should be met 70% of the time.  In practice, the space between many vehicles exceeds this target, sometimes quite substantially, but much is hidden by averaging of values over multiple locations, times and days.  Riders, however, experience service at specific times and locations, and averages are cold comfort when they find themselves in the 30% of service that does not meet the target.

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Running Times for the Queen Car: The Long Ride from Neville to Long Branch (Update 2)

Updated February 16, 2013 at 11:00 am:  The graphs of average trip times have been revised to show the data in two ways — grouped by calendar week, and grouped by day of the week.  The commentary has been updated to reflect this change.

Updated February 14, 2013 at 6:40 pm:  Graphs showing the average values of trip times in hourly blocks have been added to this article.  This consolidates information from the scatter diagrams showing values for individual trips, and simplifies comparison of averages to the scheduled times.

Recently, I wrote about the reliability of headways on the Queen route during the month of November 2011.  That article was intended both to confirm the erratic nature of service well-known to riders of the line, and to put in context the TTC’s own “punctuality” claims and targets.

A common rejoinder from the TTC is that services operated in mixed traffic are subject to unpredictable delays causing not only bunching, but also such a variation in running times that short turns are an inevitable result.  Operators, on the other hand, complain that scheduled running times are less than what is needed for a car to actually traverse the city, and late running is built into the timetable.

This article reviews data from the service operated during November 2011.

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Headway Reliability on 501 Queen for November 2011

This is the first in a series of posts about service on the Queen car following on from my article about evaluating the quality of transit service.  Queen is a major TTC route that includes many problems including its length, traffic congestion in certain parts of the route, and a general dissatisfaction among riders.

Just how bad is the service?  A common observation from riders is that they can walk to their destination without being passed by a streetcar.  On the outer ends of the route, service can be unpredictable especially west of Humber Loop where only half of the service is even scheduled to travel and some of that is short-turned.

The TTC’s goal is to operate 70% of streetcar service within 3 minutes of the advertised headway.  On Queen, scheduled headways at most times lie in the range from 5 to 7 minutes, and this translates to an acceptable band of service that treats gaps of up to 10 minutes as “punctual”.  In practice, the route rarely attains that 70% score.

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Queen East Construction News (Updated September 21)

Updated Friday, September 21

The TTC has announced that the 501 Queen service will revert to its normal routing between Broadview and Coxwell effective Monday, September 24.  Service on Kingston Road will continue to be provided by buses for the remainder of the current schedule period.

Plans called for the 502 Downtowner to operate from Bingham Loop to Wolseley Loop at Bathurst Street, and the 503 Kingston Road will operate from Bingham to York & Wellington effective Tuesday, October 9 (the first weekday of the new schedule period).

For the next two weeks, we should see amazingly good service on the outer ends of the 501 Queen route because cars will have the extra running time for a diversion they are not taking.  This will be an interesting point of comparison once the normal running times return with the October 7 schedules.

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Service Changes Effective June 18, 2012

The TTC will implement many service changes on June 18, 2012 mostly for seasonal changes in demand.  The lion’s share of these are service cuts, with a few increases.  These are detailed on the first six pages of the document linked below.

Construction will continue in many parts of the city notably affecting the streetcar system.

Waterfront / Spadina

The separate operation of 509 Harbourfront and 510 Spadina will continue into June, but the Spadina streetcar service will be replaced with buses running in mixed traffic to permit construction.  This includes both track repairs and changes to the safety islands in anticipation of the new LFLRVs and the implementation of the Presto fare card.

Service on 511 Bathurst will be increased to absorb some of the traffic that might otherwise attempt to use the 510 Spadina service.

Whether this arrangement, with buses stuck in the often-jammed traffic lanes of Spadina, will work at all remains to be seen.  I cannot help wondering why the work is not staged in such a way that buses could use the right-of-way for at least part of the distance with police assistance at merge points.

Welding of new rail for the reconstruction of track on Queen’s Quay is now in progress in front of the Redpath’s Sugar site.  Tentative plans have streetcar service coming off of the 509 Harbourfront car at the end of July for the beginning of construction.

Queen Street East / McCaul Street

Work will continue on Queen near Russell Carhouse, but the reconstruction of McCaul Street will close McCaul Loop.  During this period, the branch of the 501 operating from Russell to McCaul will be extended to Wolseley Loop at Bathurst Street.  Whether it will actually reach this destination in the time allowed is quite another matter, and I expect to see a lot of cars short-turning.

Dufferin Street

Dufferin Street will be closed to transit between King and Queen for track and water main work.  The branches of 29 Dufferin which normally operate to Dufferin Loop will be short-turned at Queen via Gladstone.  The branches which operate to the Princes’ Gate will divert via Queen, Shaw and King around the construction zone.

2012.06.18 Service Changes

Trackwork Delayed at Queen & Connaught?

Both the TTC and the City of Toronto websites include announcements of major watermain and trackwork near Russell Carhouse that is scheduled to begin in late May.

This project involves replacement of streetcar tracks including the special work at Queen and Connaught, the west entrance of the yard at Greenwood, and the track on Connaught south to Eastern Avenue.

However, it is unclear whether this will actually occur in 2011 as there have been requests from local merchants that they be spared a second year of construction in a row (the City had Queen Street torn up for watermain work in 2010).

Needless to say, any track construction affecting access to Russell Carhouse will have a considerable effect on operations there.  No details have been published yet on alternate schemes for providing service during the project, whenever it might occur.

When there is a definitive answer on this issue, I will update this article.

Parliament and Roncesvalles 2010 Track Work (Update 11)

Updated December 19, 2010: Streetcar service resumed today on Roncesvalles Avenue to Dundas West Station.  The construction is not yet finished and this has predictably upset the neighbourhood.

The TTC seemed unusually ineptly prepared for this changeover.  Electric switches at many locations had not been reactivated requiring operators to throw points at commonly used junctions by hand.  The Sunday Stops on Roncesvalles which were not supposed to be part of the new design remain in place both at stop poles and in onboard stop announcements.  Indeed, the location of some stops appears to be a leftover from the shuttle bus operation.

At least one errant auto, parked in the wrong direction and foul of the southbound track, was struck by a passing streetcar.  Permanent signs indicating where people can and cannot park don’t exist yet, although a number of temporary “emergency, no parking” signs have appeared.

Anyone interested in watching service reliability can do so via various monitoring sites.

Meanwhile, Parliament Street reopened to regular traffic recently, and this morning, both the King and Dundas cars diverted bothways via Gerrard and Parliament to bypass construction on Broadview.  No pointman was provided for the westbound manual switch at Parliament, although on previous occasions the TTC has spent a small fortune manning this location for diversions.  Why the switch isn’t electrified is a mystery considering how frequently this diversion is used.

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Service Changes for November/December 2010 & January 2011

There are few changes in service planned for the remainder of 2010, but many improvements for January 2011.

Continuing riding increases on the TTC network will pose an early problem for the new Commission in that these service improvements are driven by loading standards.  If the Commission wishes to save money by reducing (worsening) the standard, then it will have to answer to riders for the effect this will have.  Service is the only thing that the TTC has to sell, and cutbacks, as we have seen before, are counterproductive.

Service on the 28A Davisville to Brick Works which operates only on Saturdays was planned to be dropped in October, but will continue operation through the winter to serve ongoing weekend activities at the Don Valley Brick Works.

Effective Sunday, November 21:

501 Queen: Weekend bus replacement from Dundas West Station to Long Branch will end, and streetcar service will resume 7 days/week west of Roncesvalles.

504 King Shuttle: The weekend shuttle service on Roncesvalles will revert to the weekday routing as through operation with the 501 shuttle will not be required.

49 Bloor West: Early morning service on Saturday will change from every 20 to every 24 minutes to improve reliability.  The average load will rise from 27 to 32 which remains below the service standard of 38.

145 Humber Bay Express: The Park Lawn short turn service will be extended to Mimico Avenue and Royal York to reach customers on Lake Shore west of Park Lawn.  There are no additional trips, but schedules will be adjusted to reflect the extra mileage and actual operating conditions on the route.

39 Finch East and 199 Finch Rocket: Early evening running times on weekdays will be increased to reflect actual operating conditions.

Standby buses scheduled at various divisions will be revised to reflect the additional need for service on weekends before Christmas.  Offsetting reductions will occur on weekday peak standbys.

165 Weston Road North: Seasonal service to Canada’s Wonderland ends.

Effective December 19, 2010:

504 King: Service will return to Roncesvalles Avenue.  The schedules to be operated are identical to those in effect in May 2009, and these will stay in effect until the January 2, 2011 schedule period when weekend service improvements that were made in September 2009 will also be included.

2010.12.19 King Service Comparison

Effective January 2, 2011:

Riding increases on many routes trigger additional service as shown in the table linked below.

2011.01.02 Service Changes

The Steeles East route will be extended into Morningside Heights.

2011.01.02 Steeles East Map

Smart Card Wars (Part III) (Update 1)

Update 1:  July 28, 2010 at 4:00 pm: Comments and clarifications by Ernie Wallace at Presto have been added to this article.

On July 26, I visited the folks at Presto and talked with Ernie Wallace, Executive Project Director, about the system and its plans.  Subsequently, I did some digging of my own, primarily on the Ontario government website.  The information below is organized to keep topics and the logical flow intact rather than to represent the sequence of the conversation.

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