Finance

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Stop Spacing: How Close is Too Close?

With debates swirling around various schemes to improve service on King Street, one disheartening thread is the fixation on pet solutions, on annoyances that don’t really contribute much to the overall behaviour of the route.

In comments here and elsewhere, the issue of stop spacing has come up from time to time. On King and on other routes (including many bus routes), there are locations where pairs of stops are closely spaced to the point one might ask “why is this stop here”. The TTC has proposed elimination of some stops, and this brought mixed reactions. Some “surplus” stops clearly are very close to others and might be eliminated. Others may appear to be close, but they may also have strong demand in their own right, riders who don’t take kindly to the idea that their stop isn’t needed.

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Mayor Tory Fights Congestion, Maybe

Updated December 8, 2014: This article has been updated with a list of the intersections where traffic signal retiming has been done in 2014 and where it is planned for 2015. See the end of the article.

Original article from December 5, 2014:

Mayor John Tory unveiled a six-point plan to tackle congestion problems in Toronto. The text of his remarks is not yet available on his city web page, but the points were tweeted from his account @johntoryTO:

  1. Strict Enforcement Of “No Stopping” Regulations On Major Roads
  2. Enhance Road Closure Reporting
  3. Launch A Multi-Organizational Traffic Enforcement Team – Deploy 40 additional cameras on arterial roads, Another 80 in 2016
  4. Accelerate The 2015 Traffic Signal Retiming Program From 250 Signals To 350 Signals
  5. Establish More Stringent Criteria & Higher Fees For The Closure Of Lanes And Boulevards By Private Development Projects
  6. Speed up Public Sector Construction Projects By Extending Work Hours And Reducing The Duration Of Construction On Major Roadways.

Mayor Tory will also head up a co-ordination committee to ensure that conflicts between construction projects, service closures (such as subway shutdowns), and major events are avoided.

This all sounds good, in the tub thumping way one might expect of a former radio talk show host for whom the details are always someone else’s problem. What are the likely benefits? Will people actually see an improvement in their travel times?

Noticeable by its absence is any reference to Transit Signal Priority. Reduced congestion will help all road users, including transit, but there are transit-specific improvements that should be addressed.

There are three vital points that must be acknowledged for any plan to address traffic:

  • Congestion is a GTHA-wide issue that extends deeply into both Toronto’s suburbs and into the 905 regions beyond. Tinkering with a few streets downtown will not address the vast majority of the problem, but too much of the discussion seems to focus on this small part of the road network.
  • Congestion does not affect only a few peak hours a day, but a much broader period including weekends. The trucking industry, for example, is an all day operation affected just as much, if not more, by “off-peak” congestion as it is during the official “rush hours”.
  • No congestion-fighting regime is possible without a clear philosophy regarding the use of street space. If every squeaky wheel gets an exception for their business, their attraction, then “congestion fighting” is little more than a quaint slogan.

Toronto must recognize that we cannot “fix” congestion with a few tweaks here, a bit of new technology there. Always there is the sense that we can get “something for nothing”, that our problems will go away without someone making a sacrifice. That’s the sort of dream world that brings us tax-free service improvements and rapid transit construction with mythical pots of other people’s money.

The solutions, such as they may be, to congestion downtown will be very different from those in the suburbs, and a one-size-fits-all approach transplanted between locations will not work.

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Presto Permutations

This article arises from a comment in a related thread by Richard White in which he reported a misinformed remark by a Presto passenger rep on car 4403:

I asked about the transfer situation and she said and I quote. “He (Steve Munro) is wrong. You don’t always need a transfer. You only need it when getting on buses” Then I asked her about transfer on streetcars.

She said “Oh yea.. you need it on the old cars too.. but not on the subways. He is wrong because he did not ask about the subways. You do not need a transfer if you are going to the subway!”

Well, for the benefit of people who don’t know Toronto’s transit system well, here are all of the permutations of when one might, or might not, require a transfer or fare receipt. The situation will change substantially if the TTC implements either of the proposed fare structure changes for 2015: a two hour timed-based fare and/or PoP across the entire system with all-door loading even on routes that are not Presto-equipped.

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Presto Comes to Spadina

With the beginning of service today (November 30, 2014), Presto is available on any of the new streetcars running on Spadina.

That said, the implementation is ill-conceived, and how this can possibly be rolled out successfully system-wide is a mystery.

At each doorway (and on both sides of the double-width doors) there is a Presto reader. So far so good — make it easy to tap on as people enter.

However, if you need a transfer (and lots of riders do), you have to go to one of the two TTC fare machines which are (a) on the other side of the car and (b) nowhere near two of the four doors. There, you tap again and the machine issues a transfer.  All this assumes it’s not busy serving customers paying with cash or tokens.

Anyone who has been on one of the new cars when Spadina is busy will know that internal circulation just doesn’t happen. It’s hard enough to move around within the module where one boards, let alone get to another module where there’s a fare machine.

On the subway, the TTC doesn’t have this problem because transfer machines are available for all riders inside the paid area of a station, and a Presto rider is no different from someone who paid with another medium. Not so on the streetcars.

There is no sign of Presto support at the on street fare machines.

Why, oh why, wasn’t the Presto reader integrated with the TTC machines?

Meanwhile, we see another cocked up implementation of technology, one that TTC will get most of the blame for. Fortunately, there is little market penetration of Presto on TTC beyond downtown commuters because that’s the only place their card works. Until the TTC provides Metropass functionality via Presto, there is no incentive for the most frequent users to convert, and then it will have to work on all vehicles.

This has more the smell of publicity — “look what we did” — for the Presto project than it does of a useful addition to the system.

Half-baked would be a generous overstatement.

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John Tory Discovers Buses

John Tory’s election campaign had a single focus: his SmartTrack plan for service on GO Transit lines to link Markham, Scarborough, Union Station, the Weston corridor and the Airport. With the election over, Tory has been briefed by senior staff in various agencies including the TTC, and to his credit is now looking beyond SmartTrack at the larger system.

In his State of the City address today (November 27), Tory spoke quite openly about the damage to the transit system through funding cuts imposed during the Ford era in 2011 and 2012. (Full video of Tory’s remarks is available from CP24.)

To his credit, he wants those cuts reversed, subject to the usual caveat of whether Toronto can afford to spend more. That, of course, is as much a question of what Toronto wants to afford as we have seen through both the elimination of the Vehicle Registration Tax and the levying of the Scarborough Subway Tax.

I wrote recently about the crisis in service capacity, but for the benefit of the Mayor Elect and the incoming Council, a refresher course about what might be done with transit service.

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The Creeping Presence of Buses on 504 King

Toronto’s streetcar shortage is about to show up quite graphically on the King car where many peak trips now operated by streetcars will change to buses. This begins with the schedule change on November 23, and continues with the January 4, 2015 schedules. Also, in January, 508 Lake Shore PM Peak service is discontinued.

                                   Oct 12     Nov 23     Jan 4
                                   2014       2014       2015
                                   Veh Hdwy   Veh Hdwy   Veh Hdwy
AM Peak
Dundas W to Bview Stn (CLRV)       32  4'00"  32  4'00"  33  4'00"
Trippers
Dundas W to Bview Stn (ALRV)        7          7          7
Dundas W to Bview/Queen (CLRV)      8          4
Ronces/Queen to Bview Stn (CLRV)    3
Ronces/Queen to Bview/Queen (CLRV)  2          2
Ronces/Queen to Bview/Queen (Bus)             11         20
Lake Shore (CLRV)                   3          3

PM Peak
Dundas W to Bview Stn (CLRV)       45  3'10"  40  3'30"  38  4'00"
Trippers
Ronces/Queen to Bview/Queen (CLRV)  3   6*                2
Ronces/Queen to Bview/Queen (Bus)             12         18
Lake Shore (CLRV)                   6          6

* Most trippers make only one trip. For the PM Peak in October, 3 cars make two trips each.

These changes are alleged to be due to the shortage of streetcars, a situation that is not helped by the late deliveries of new Flexities from Bombardier, as well as the resumption of full streetcar service to Long Branch in late December. However, there are a few anomalies in the plans.

  • The reduction of cars in service comes entirely from CLRV runs even though the TTC has repeatedly claimed that it is the ALRV fleet which is the less reliable.
  • The TTC is widening the off-peak headways on King by extending running times without adding vehicles, and claims that this is needed because of the “shortage”. Of course, there is no shortage of vehicles off peak, only the will (and budget) to operate more of them.

The TTC has still not produced a fleet plan showing expected deliveries for new streetcars, their proposed rollout on the system, and details of extending the lifespan of the ALRVs as mentioned recently by CEO Andy Byford.

… we are taking another look at our fleet plan to maximize the number of higher capacity, articulated streetcars, or ALRVs, on King (and Queen) before the new streetcars enter service on these routes. We had originally intended to retire the ALRVs first as they are less reliable than the standard-sized cars, but our 2015 budget request will seek funding to extend the life of the ALRVs to maximize capacity and mitigate crowding.

Second, we are reviewing the roll-out plans for the new streetcar to see if sufficient vehicles can be delivered in time for earlier deployment onto these two major routes, rather than the current plan of 2016/17. [Toronto Moves November 7, 2014]

With the uncertainty on the TTC budget status at Council until well into 2015, and the lead time to implement new schedules, we can expect to see bus operations continue on King until at least late spring 2015.

[I will publish full details of the January 2015 schedule changes by the end of November.]

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The Challenge of Improving Subway Service (Updated)

On Wednesday morning, November 5, 2014, the TTC suffered two major delays on the subway system. One was a complete shutdown of service between St. Clair West and Union Stations, and the other was a period of very slow operation approaching Broadview Station westbound.

Updated November 10, 2014 at 5:00pm: The TTC has now provided an explanation for the delay on the University subway. See the body of this article for details.

The morning commute was painfully difficult for everyone on the subway, and these incidents inevitably raise calls for “someone to do something” so that they won’t happen again. That’s an easy political call, but one requiring a deeper understanding of the underlying problems. This is not just about the physical state of the signal system, or the TTC’s ability to respond to major events, or the long-standing question of subway capacity, but a mixture of all of these. Quick fixes would be nice, but if they were available, Toronto would not be in the transportation mess it faces after years of inaction, denial and pandering for votes to the detriment of transit everywhere.

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TTC Service Changes for November 23, 2014

The service changes effective November 23, 2014 primarily deal with the end of many construction programs and the return to “normal” schedules. There are a few minor service improvements as well as reversals of cuts related to the bus shortage, but overall the service now on the street is what Toronto will see for the remainder of 2014.

Service improvements that had been planned for fall 2014 have been deferred because there is a shortage of vehicles, and this is compounded by greater than planned construction-related service.

Regular service hours per week are up 1.2% for November-December 2014 over the corresponding period in 2013. However, unplanned construction services consume resources that otherwise could have provided a further 1% improvement in regular service.

To reduce the scheduled requirement for streetcars, some trippers on 504 King will be replaced by buses. This sets the stage for the resumption of 501 Queen service west of Humber Loop on December 22 when, for the first time in over two years, the entire streetcar network will be in operation. The problem will persist until deliveries of new streetcars resumes and allows full streetcar operation. (As I write this, a revised delivery and implementation schedule has not been published by the TTC.)

Other factors in actual-vs-budget comparisons for November-December include:

  • The delayed retirement of high-floor, lift-equipped buses with low floor vehicles. This would have required more service to compensate for the lower capacity of the low floor buses.
  • Additional running time on the subway introduced in the October schedules. This increased the number of trains in service during peak periods.
  • The reduction in service hours due to articulated bus roll outs has been less than expected because the order of route conversions is different than planned, and running times on converted routes proved to be longer than expected requiring more vehicles to maintain headways.
  • Conversion of the 501 Queen and 504 King routes from ALRV to CLRV operation to permit retirement of the ALRVs has not happened. This would have required more service hours by the smaller CLRVs.

2014.11.23_Service_Changes

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Who Subsidizes The TTC? (Updated)

Updated October 11, 2014 at 12:45 pm:

This article and accompanying charts have been updated to include data from 2010-2013. (A further update was added on October 13 to show the breakdown of declining reserve funds.)

We hear a lot from every government about how much money they shovel out the door to support transit in Toronto, but it is useful to look at just how much they are spending, where it goes, and most importantly whether there are ongoing increases in funding levels.

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Measuring and Reporting on Service Quality

On September 30, 2014, the TTC’s Bloor-Danforth subway suffered a shutdown from just before 8:00 am until about 3:00 pm on the segment between Ossington and Keele Stations. The problem, as reported elsewhere, was that Metrolinx construction at Bloor Station on the Georgetown corridor had punctured the subway tunnel. While the weather was dry, this was not much of a problem because, fortunately, the intruding beam did not foul the path of trains. However, rain washed mud into the tunnel to the point where the line was no longer operable.

In the wake of the shutdown, there were many complaints about chaotic arrangements for alternate service, although any time a line carrying over 20k passengers per hour closes, that’s going to be a huge challenge. The point of this article is not to talk about that incident, but to something that showed up the next day.

20140930Stats

According to the TTC’s internal measure of service quality, the BD line managed a 92% rating for “punctual service”. This is lower than the target of 97%, but that it is anywhere near this high shows just how meaningless the measurement really is.

The basic problem lies in what is being measured and reported. Actual headways at various points on the line and various times of day are compared to a target of the scheduled headway plus 3 minutes. This may look simple and meaningful, but the scheme is laden with misleading results:

  • On the subway during peak periods, service is “punctual” even if it is operating only every 5’20”, or less than half the scheduled level. Off-peak service, depending on the time and day, could have trains almost 8 minutes apart without hurting the score.
  • There is no measurement of the actual number of trips operated versus the scheduled level (in effect, capacity provided versus capacity advertised). Complete absence of service has little effect because there is only one “gap” (albeit a very large one) after which normal service resumes.
  • There is no weighting based on the number of riders affected, period of service or location. A “punctual” trip at 1 am with a nearly empty train at Wilson Station counts the same as a train at Bloor-Yonge in the middle of the rush hour. There are more off-peak trips than peak trips, and so their “punctuality” dominates the score.

An added wrinkle is that the TTC only includes in its measurements periods of operation when the headway is unchanged. With the service being so often off-schedule, it would be difficult to say just what the value of “scheduled headway plus 3” actually is at specific points along the route during transitional periods.

All the same, we have a measurement that has been used for years in Toronto and it gives a superficially wonderful score. Sadly, the formula is such that falling below 90% would require a catastrophic event, and some silt in the tunnel does not qualify.

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