New Fares and Service Improvements Coming to the TTC (Updated)

On January 19, 2015, Mayor John Tory, TTC Chair Josh Colle and TTC CEO Andy Byford held a press conference to announce major changes for TTC riders in 2015.

  • Adult fares will rise by 10 cents (from $2.70 to $2.80, or 3.7%) with proportionate increases for passes, senior and student fares.
    • Children under 12 will ride free (the current fare is $0.75 cash or a ticket for $0.60).
    • The cash fare will remain at $3.00.
  • All day, every day services that were cut in 2011 will be restored.
  • A network of key bus and streetcar routes will have 10 minute service except overnight (after 1:00 am).
  • Crowding and wait times off peak will be reduced by modifying the loading standards.
  • Proof-of-payment and all-door loading will be extended throughout the streetcar network.
  • Twelve new Blue Night routes will be added to the 22 now in operation.
  • Fifty new buses will be acquired for service improvements.
    • Crowding and wait times during the peak periods for 21 busy routes will be improved.
    • Four new express bus routes will be added.
    • The pool of buses available for maintenance will be increased.
    • Temporary storage will be obtained to house the buses pending new garage construction.
  • Trains on the YUS and BD subways that are now held on standby for emergencies will be scheduled into the regular service.
  • Route management will be improved for streetcar routes to provide more reliable service and better utilize the capacity of vehicles in service.
  • The reliability of signals, track and communication systems will be improved with more resources for maintenance.

Updated Jan. 19, 2015 at 4:00 pm: One sour note in the announcement is the fact that the Metropass multiple will go up from 49 to 50 giving a new price of $141.50 vs the existing $133.75, an increase of 5.8%. In the midst of an otherwise upbeat, positive set of recommendations, it was a poor choice not to mention that frequent users would pay a higher increase for TTC fares. This continues TTC management’s desire to bump the pass pricing up on the basis that frequent users are getting too high a subsidy. If that’s the official position of the Mayor and TTC Chair, they should have said so in the press release.

FareIncrease2015

Much of this program arose from the August 2014 “Opportunities” report from TTC management.

At the time, then-candidate Tory argued against these proposals on the grounds that they were unfunded, and behind the scenes, the Tory camp complained that the TTC was supporting another candidate’s platform. To his credit, now-Mayor Tory recognizes the importance of better transit service that can be delivered in the short term, and he has embraced advice from Andy Byford wholeheartedly. Among the lessons he learned was that TTC’s off-peak ridership is higher and growing faster then peak demand, and that investments in off-peak service will benefit a very large number of riders throughout the city. This is an important change from a focus just on peak period, core-oriented capacity.

Tory has reluctantly dropped his proposed fare freeze saying that Toronto cannot do this and get on with improving transit. He now argues that fares will go up a bit more, but that riders will get a lot more service.

During the press conference, the Mayor made pointed, repeated references to “my predecessor” and “the previous administration” saying that the policy of service cuts and subsidy freezes was wrong. One can be gleeful seeing the Ford era openly criticized by the new Mayor, but that’s not the important point. Simply by making the statement, Tory puts allies inherited from the ancien régime on notice. Better TTC funding is not simply a predictable request from the usual activists and left-wing Councillors, but part of the Mayor’s program.

The financial proposal is that the TTC’s budgeted subsidy from Toronto will rise from $440.1-million in 2014 to nearly $479m in 2015. The fare increase plus added ridership (projected at 545m in 2015, up 10m from 2014) will bring in $43m more, net of the elimination of children’s fares ($7m). (The subsidy includes approximately $90m in provincial gas tax revenue which is paid to the City. This amount has not changed in many years.)

Further details will be revealed in the City Budget Launch on January 20, and at the TTC Board’s own budget meeting on February 2. Implementation of this plan is contingent on Council approval, although the new fares (which can be approved by the TTC itself) will take effect March 1. Service changes require lead time for planning, staffing, and in the case of the new buses, acquisition of vehicles and a storage yard. In practice, the changes will likely roll out beginning later this spring with the majority of service improvements coming in September or later. This will also limit the cost of new services to a smaller part of the year, although full-year costs will have to be absorbed in 2016.

The maps in the Opportunties report (linked above) show the range of routes that will likely be affected by the various proposals. I checked with TTC officials at the press conference, and although there may be minor changes, these maps give substantially a good idea of where the improvements will be.

Of the many opportunities proposed in August, the one which is notable by its absence is the two-hour fare. There is only so much money to spend on a new fare structure, and rebuilding service takes priority this year. However, the need for a simpler “transfer” mechanism on the TTC will be forced by the Presto implementation which Andy Byford is pressing Metrolinx to complete by the end of 2016. This will more-or-less force the question as part of next year’s budget planning.

During the scrum, the inevitable question to Mayor Tory was “how will you pay for all of this”. Tory demurred saying all would be revealed at the Budget Launch. An important point, however, is that he plans to keep tax increases to inflation, but the Scarborough Subway tax will be outside of that “inflationary” envelope.

This is a very good start for the Tory/Colle era of TTC policy-making. Rather than cherry-picking a handful of improvements that might benefit only a small segment of Toronto, they have opted for a variety of changes addressing many submarkets within the TTC’s ridership. If this continues in future years, by the time the TTC and Metrolinx open new rapid transit lines, Toronto will have a much improved surface network linking riders to new and improved trunk routes.

TTC 2015 Budget Preview: Business As Usual or Transit Renaissance?

Toronto will get a sense of where its new Council and TTC Board are headed next week when the City launches its budget for 2015 on Tuesday, January 20. This will be followed by debates at Budget Committee and the TTC’s own budget meeting on Monday February 2.

After months of election campaigns and an early honeymoon, our politicians will have to pick which “Transit City” they really want.

  • Do we face more of the small-minded penny-pinching, the false economies of the Ford era, or a view of Toronto and its transit services where policy is more than drawing fantasy subway maps and stuffing more people in fewer buses?
  • Will Toronto be a city with expanding, attractive transit service for riders on the network as a whole?
  • Will Council spend money on transit today and make real changes, or do we face four more years of making do with inferior service?
  • Will capital spending focus only on megaprojects (ideally ones paid for with other governments’ money), or will Council recognize the needs of the existing system for maintenance and improvement?

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GO Transit Pilots Cut Rate Fare For Short Trips

Today, Metrolinx announced that GO Transit will offer a pilot low-cost fare on its Lake Shore line between Exhibition, Union and Danforth Stations. For $60, riders can buy a monthly sticker that would be added to their Metropass much as the Premium Express stickers for TTC services are today.

This is a substantial discount from the $181.60 that it would cost for the 20 days’ commuting trips based on the fares effective February 1, 2015. ($5.09 for each of rides 1-35, and $0.69 for rides 36-40.) The scheme began with a call for cheaper fares between Liberty Village and downtown Toronto, given that Exhibition Station is at the south end of the neighbourhood. Not to be outdone, east end Councillors jumped on the bandwagon, and Danforth Station was added to the request. GO’s announcement responds to these two “squeaky wheels”, but falls short on a number of other points.

  • Having a Metropass is a pre-requisite to using the lower GO fare. Depending on a rider’s travel pattern, a Metropass may be more expensive than pay-as-you-play token purchases.
  • The further one lives from Exhibition Station, the less attractive a walk to GO will be, especially during off-peak periods when finding space on the King car would be less of an issue.
  • One advantage touted for the scheme is offloading subway demand. In fact, this requires passengers to walk from Main Station to the GO Danforth Station, roughly a seven minute journey from the subway platform, plus the wait time added by the transfer connection. Ironically, many of the peak trains stopping at Danforth will also serve Kennedy Station which would be a much simpler transfer point for many east end riders, but the cheaper fare will not be available there.
  • The fare from Danforth to Union is the same as the fare from Scarborough, Eglinton, Kennedy, Weston, Etobicoke North, Oriole, Old Cummer and York University Stations. It is higher than the fare from Bloor, Long Branch, Mimico and Kipling. However, the cheaper “integrated” fare is offered only to those riders who have the least potential time saving by switching from TTC to GO for their commute trips.

Many peak period trains now run express and skip Danforth and Exhibition Stations. As of January 16, 2015, service is provided only by Lakeshore corridor trains (all Stouffville trains run express).

  • Danforth to Union
    • AM Peak: 6:36, 7:01, 7:16, 7:55, 8:27, 8:55.
  • Union to Danforth
    • PM Peak: 15:43, 16:30, 17:05, 17:20, 17:35, 18:18
  • Exhibition to Union
    • AM Peak: 6:27, 7:00, 7:37, 7:58, 8:24, 8:56, 9:04
  • Union to Exhibition
    • PM Peak: 15:43, 16:13, 16:43, 17:10, 17:43, 18:13

The schedules will change effective February 2:

  • Stouffville line trains will stop inbound at Danforth at: 6:15, 7:36, 7:48, 8:20, 8:46, 9:46
  • Stouffville line trains will stop outbound at Danforth leaving Union at 16:18, 16:48, 18:00

Some counter-peak Lakeshore trips that now run express will stop at Danforth. Details are on the GO website.

No additional trains will stop at Exhibition Station.

At the press conference announcing this pilot project, Metrolinx President & CEO Bruce McCuaig spoke of how this would be a “revenue neutral” undertaking. No additional trains will be operated. Whatever handful of commuters who now pay the full GO fare from Exhibition or Danforth to Union will get a big discount, but any new riders are found money for GO Transit. Whether this would be the case if the arrangement were extended throughout GO’s inner fare zones is another matter.

This is supposed to be a one-year pilot, and riders who originate in, say, Scarborough might reasonably ask why they have been left out in the cold even though there are many GO stations including those in the future SmartTrack corridor. How this pilot will establish much about the actual market for an integrated TTC/GO fare is a mystery, but the announcement provided yet another photo op for the politicians.

As of 1:45 pm on January 16, I await a formal response from Metrolinx to a query about the scope of the pilot and the absence from it of many potential stations.

The Mythology of GO Transit “Fare By Distance” Pricing

At its recent meeting, the Metrolinx Board approved a GO Transit fare increase taking effect February 1, 2015.

A separate, but important topic, and one noticeably absent from the meeting agenda, is the question of regional fare integration. Another related matter is the relative roles of GO as a regional operator and the TTC as a local one to accommodate demand to the core area. The hybrid SmartTrack proposal is a bit of both — a GO Transit corridor running with station spacings more like a subway in spots, but at TTC fares.

The problem has always been that GO simply does not regard itself, or at least not until quite recently, as having a role as part of a unified network. Critically, the fare structure is rigged against short distance trips, and this has been getting progressively worse for a decade.

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Presto Permutations

This article arises from a comment in a related thread by Richard White in which he reported a misinformed remark by a Presto passenger rep on car 4403:

I asked about the transfer situation and she said and I quote. “He (Steve Munro) is wrong. You don’t always need a transfer. You only need it when getting on buses” Then I asked her about transfer on streetcars.

She said “Oh yea.. you need it on the old cars too.. but not on the subways. He is wrong because he did not ask about the subways. You do not need a transfer if you are going to the subway!”

Well, for the benefit of people who don’t know Toronto’s transit system well, here are all of the permutations of when one might, or might not, require a transfer or fare receipt. The situation will change substantially if the TTC implements either of the proposed fare structure changes for 2015: a two hour timed-based fare and/or PoP across the entire system with all-door loading even on routes that are not Presto-equipped.

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Presto Comes to Spadina

With the beginning of service today (November 30, 2014), Presto is available on any of the new streetcars running on Spadina.

That said, the implementation is ill-conceived, and how this can possibly be rolled out successfully system-wide is a mystery.

At each doorway (and on both sides of the double-width doors) there is a Presto reader. So far so good — make it easy to tap on as people enter.

However, if you need a transfer (and lots of riders do), you have to go to one of the two TTC fare machines which are (a) on the other side of the car and (b) nowhere near two of the four doors. There, you tap again and the machine issues a transfer.  All this assumes it’s not busy serving customers paying with cash or tokens.

Anyone who has been on one of the new cars when Spadina is busy will know that internal circulation just doesn’t happen. It’s hard enough to move around within the module where one boards, let alone get to another module where there’s a fare machine.

On the subway, the TTC doesn’t have this problem because transfer machines are available for all riders inside the paid area of a station, and a Presto rider is no different from someone who paid with another medium. Not so on the streetcars.

There is no sign of Presto support at the on street fare machines.

Why, oh why, wasn’t the Presto reader integrated with the TTC machines?

Meanwhile, we see another cocked up implementation of technology, one that TTC will get most of the blame for. Fortunately, there is little market penetration of Presto on TTC beyond downtown commuters because that’s the only place their card works. Until the TTC provides Metropass functionality via Presto, there is no incentive for the most frequent users to convert, and then it will have to work on all vehicles.

This has more the smell of publicity — “look what we did” — for the Presto project than it does of a useful addition to the system.

Half-baked would be a generous overstatement.

TTC Management Proposes Widespread Service Improvements, Two Hour Fare and More (Updated)

Updated August 19, 2014 at 10:50 pm: The TTC board unanimously adopted the proposals in this report with amendments.  Some of these were intended to ensure clear understanding that approval was only in principle and subject to the review process in the 2015 budget.

In what proved quite a surprise to me, Chair Maria Augimeri moved a request for a set of reports related to service and fleet plans. The text of this came directly from a deputation on the CEO’s report which, at that point in the meeting, I had not actually presented because the Board took the agenda items out of sequence.

Here are my deputation texts, one on the “Opportunities” report itself, and one on the CEO’s report. The motion I proposed and which the Board adopted is in the second item below.

Although there were questions about details and about the manner in such a far-reaching set of proposals appeared on the Supplementary Agenda of the last Board Meeting before the election, there was broad support for the content.

Of the Mayoral candidates, even Mayor Ford has spoken favourably about many of the proposals with the exception of the widespread rollout of PoP (self service) fare collection and the move to time-based transfers/fare receipts.

Only John Tory has been strongly opposed choosing to take a hard-line tax-fighter stance that is hard to swallow in light of his own multi-billion dollar transit plans. Tory also does not understand that a staff report at the TTC only makes proposals for what should or might be done — it is up to Council to decide on priorities and funding mechanisms. Tory continues to disappoint as a candidate who has more bluster than substance, a trait he shares with the current Mayor.

Updated August 15, 2014 at 8:00 pm: Detailed comments about the proposal have been added.

The Supplementary Agenda for the TTC Board Meeting of August 19, 2014, contains a report that is breathtaking in its scope:

Opportunities to Increase Transit Service in Toronto

The report recommends a program to include the following initiatives:

a) implement all door boarding and proof-of-payment on all streetcar routes;
b) reduce wait times and crowding on bus and streetcar routes;
c) establish a city-wide network of Ten-Minute-or-Better bus and streetcar services;
d) expand the Express Route Network with new and improved express bus routes;
e) implement more transit priority measures;
f) add resources to improve service reliability and route performance;
g) operate all routes all day, every day across the city;
h) change the one-trip-per-fare to a two-hour-travel-privilege-per-fare;
and
i) expand the overnight bus and streetcar network.

[The agenda will also include presentations on the new streetcar implementation, and on “Customer Journey Times”, a new way to measure the usefulness of transit service to riders. These presentations are not yet online.]

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TTC Board Meeting June 24, 2014

The TTC Board met a light agenda and little inclination to debate. As events at City Hall wind down toward the October election, there are no major decisions, and Commissioners in the Karen Stintz camp have succeeded in blocking any significant policy discussions until 2015. This leaves the Commission and Council going into the election and next year’s budget process without background information that could be useful in quick implementation of a policy shift in the post-Ford era at City Hall.

If it is any consolation, Stintz currently is polling at 3%, below the “don’t know” category.

Items of interest on the agenda include:

Details on the debate and actions taken, if any, follow the break.
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