Service Quality on 23 Dawes: July 2022

This is a companion article to Service Quality on 64 Main: July 2022.

The 23 Dawes Road bus, like 64 Main, is a short route operating out of Main Street station. Where the Main bus goes south to Queen, the Dawes bus runs north to St. Clair. The north end of the route is a large on-street loop.

The scheduled service is shown below:

This route shares the same characteristics and problems with its southern cousin:

  • Missing vehicles cause large gaps in service.
  • There is little traffic congestion to disrupt service on a regular basis.
  • Vehicles have adequate time for drivers to take layovers at terminals.

Updated August 30, 2022: Information about the cause of missing vehicles has been added, with thanks to an anonymous reader.

Continue reading

Service Quality on 64 Main: July 2022

Updated August 24 at 11:10am with information about the sources of delays mentioned in the article.

This article is a follow-up to Service Quality on 64 Main: Oct-Dec 2021 to see how this route is behaving under summer conditions.

The 64 Main bus operates between Main Station at Danforth Avenue and Queen Street in The Beach looping at the south end via Wineva, Queen, Hambly and Williamson.

In the previous article, a major issue for the 64 Main bus was inadequacy of scheduled travel time. This was adjusted in November 2021, and the times were extended further in March 2022.

Scheduled service effective November 2021:

Scheduled service effective March 22. In general, headways are a bit wider and running times extended without the addition of vehicles to the route except during the AM peak and Sunday afternoons.

Data presented here cover the month of July 2022. Note that Friday July 1 was a holiday. and its data are included in the Sunday charts.

The overwhelming problem on 64 Main was not that schedules were impossible for operators to keep, or that buses were running in twos or threes. Quite commonly, one or two buses were missing from service, a major problem when the scheduled service is at best three buses.

How much service is lost because there is nobody to drive a vehicle, and why this is not regularly reported as a measure of service quality in the CEO’s Report?

Continue reading