TTC Mobile / Trip Planner Not Quite Ready For Prime Time (Updated)

Updated September 18 at 2:30 pm:

The following additional “features” have been noted on the mobile interface (in addition to many reported in the comment thread):

  • Service alerts started to appear this morning with announcements about the Howard Park and Roncesvalles work.  However, there are two separate notices for the same thing, and no notice for the subway shutdown on the Spadina line.  If I call up the page for the YUS and ask for info about Yorkdale Station, I get a wealth of material, but not the vital information that there is no service today.
  • The service alerts are not hotlinked back to the longer version of the information on the main TTC site.  Of course the fact that the TTC has multiple pages describing the same project/diversion makes consistency on this sort of thing difficult.
  • When I call up a schedule for a route, I am presented with the weekday schedule, even though the system is smart enough to present me with the next three vehicles at my selected stop for Saturday.  This has long been a problem on the desktop version of the site, and clearly has not been fixed yet.

Meanwhile, NextBus still doesn’t know about where the King car is these days.  In the west end, it is back on King east of Roncesvalles, but in the east end the Queen diversion from Church to River is not reflected in the stop list.  The TTC really needs to have a simple way of modifying NextBus info to reflect where routes really are.

Original Post from September 17 at 23:52:

On September 17, the TTC announced an updated version of its website with mobile device support, as well as an improved (and no longer “beta”) trip planner.

I kicked the tires briefly, and was only mildly impressed.

Continue reading