A staff response to the Commission’s queries about escalator reliability appears as item 35b in the agenda for the July 19th meeting.  You can read the report here.

The report proposes a system that will alert Collectors and the central escalator maintenance office at Ossington Station when a problem occurs.  The basic problem is that most units are not wired back to the Collector’s booth and the way station staff find out about stoppages is that someone complains.

I might be understanding about this situation at, say, King Station where the Melinda escalator, often stopped, is old and miles from the booth.  However, the guinea-pig station for this project is Bayview on the Sheppard line.  It’s so nice to learn that our $1-billion bought us some tolerably interesting architecture, but no system to alert staff when an escalator is stopped.

Assuming the trial at Bayview is successful, all escalators and elevators on the Sheppard line will be hooked up by the end of 2010, and the rest of the network will follow by 2012.  Then, finally, mechanics can be dispatched to the scene.

Maybe while they’re putting in all of the new communications gear for this project and station security upgrades, they can snap a photo of all those teenagers who are alleged to be stopping the escalators.  Run mug shots on the platform video screens.  Catch those villains!

Meanwhile, the report is silent on the simple question of why route supervisors at major stations like Kennedy or Finch don’t report escalator problems and, where possible, deal with them as a basic part of their job.

My original post on this subject follows below. Continue reading →