Ridership Growth Strategy for the Island Ferries

The April 10th meeting of Toronto’s Parks and Environment Committee will consider a proposal to give two-for-one fares for adults travelling on the ferries between 5 and 9 pm (except for special event days on holidays and weekends) from the Victoria Day to the Labour Day weekend.

Most people leave the island in the late afternoon after a hard day at the beach.  The Parks Department reckons that there is a growing population who live downtown near the ferry docks for whom the island could be a welcome evening spot.  The ferries are running with available capacity, and the cheaper fares are not expected to cost the city anything.

Fortunately, the GTTA has yet to demand that total fare integration be provided so that a rider can board a GO Train in Barrie and travel seamlessly to Hanlan’s Point.

How Many People Will Fit on a Bus?

Many discussions here lately have included comments about building networks of “bus rapid transit (BRT) as the truly low-cost solution to our transit woes.

Meanwhile, the TTC regularly trots out a chart showing the relative capacities of various modes.  This appears most recently in the Environmental Assessment materials for the eastern waterfront projects.  One of the many appearances can be found in the presentation materials for the West Donlands public meeting held last week.  (Warning:  this file is over 11 mb if you are on a slow link.)

The TTC claims that buses can handle demands of 6,000 per hour or more.  Let’s do the math. Continue reading

Improving Service on the King Car

This week’s TTC agenda includes a report called Improvements to the 504 King Streetcar Service.  You can read the details on the TTC’s site, but here are the high points and my comments on them.

Installation of a temporary reserved right-of-way on a four-to-five block section of King Street as a demonstration project in July and August 2008.

This proposal is modelled on the successful scheme down on Queen’s Quay, although I doubt we will be so lucky as to see bike lanes and geraniums up on King.  It is unclear which section of King would have the trial, although there is a suggestion in the report that it go west of John to pick up the restaurant district.  If so, a 4-to-5 block stretch won’t make it to Yonge Street.

While this will be interesting to see, it will benefit offpeak operations as much as the peak if most of the reserved lane is in the theatre/club district.  However, it’s much harder to justify a reserved lane for the offpeak headway on King  given other interests who will want all four traffic lanes.  The TTC is using peak period demands and headways to argue for reserved lanes, but there are problems in the offpeak as well.

A much more reasonable proposal would have been to ban parking (see below).

Rescind the existing “transit lane” on King from Dufferin to John, and from Jarvis to Parliament, because it isn’t enforced anyhow.  Expand the peak no-parking period from 7:00 to 10:00 am and from 3:00 to 7:00 pm.  Designate King from Dufferin to Parliament as a “transit priority zone” where fines for traffic and parking violations would be doubled.  Expand the use of red-light cameras to include King Street intersections.

I think that the hours of “no parking” need to be expanded.  If we count up the number of spaces on King in the theatre district versus the number of seats in various theatres, it is clear that parking on King itself does not contribute much to the overall capacity for people coming to these venues.  The same argument holds for the restaurant strip west of John.  If we are going to talk about taking space for transit, the easiest source of that space is the parking strip.

Staff to report back on the feasibility and cost of constructing taxi lay-bys on King from Bay to York.

Again, we can use streets to store traffic, or to move it.  If the taxis in the financial district are considered essential, then make room for them so that there are two working lanes each way.  Otherwise, start towing.

Elsewhere in the report, staff note that they have added cars to provide extra capacity above what the Service Standards would otherwise dictate.  Well yes, but that was at least four years ago and riding is still climbing.  This extra service, taking the line down to a 2-minute headway, only operates in the AM peak and is timed to hit the inbound peak through Parkdale and the Bathurst/Niagara neighbourhoods.  The PM peak service remains every 4 minutes.

Congestion on King is not a serious problem in the AM peak.  Indeed, although there is congestion through the core in the midday and afternoon, there is also congestion in Parkdale (any problem on the Gardiner or special event at the CNE), in the Theatre/Club district (evenings from roughly Wednesday through Saturday), and on Roncesvalles Avenue (some weekends).  None of the TTC’s proposals addresses this.

The report claims that a previous scheme for dedicated reserved lanes and closing of King to much traffic was opposed by business owners and some Councillors.  This is understandable considering that a permanent installation is an all-day affair and the level of off-peak service on King is not all that frequent.  As I said above, it also gets tied up in areas other than the core.

There is a fascinating table showing riding on the King car from Dufferin to Parliament, and the PM peak from 5:00 to 6:00 (3040 riders)  is nearly as high as the AM from 8:00 to 9:00 (3450) even though there is less service.  Note that on a 2-minute headway, there are only 30 cars per hour, and obviously we are getting good turnover of passengers and bidirectional traffic to get that many riders per car, especially in the PM.

The transit market share on King is at or above 60% from Strachan to Yonge hitting a peak around 70% at Spadina.  I wonder how much higher it would be if we could fit more people on the service?

Budget Proposes Changes to Transit Tax Credits

The following text is taken from the budget announcement.  You will have to scroll down to find this heading because the page is not indexed.

Public Transit Tax Credit

Budget 2006 proposed a non-refundable public transit tax credit for the cost of monthly public transit passes starting July 1, 2006. Budget 2007 proposes to strengthen this measure on two fronts.

Electronic Payment Cards

Since the introduction of this credit, several transit authorities have developed proposals for the introduction of cost-per-trip electronic payment cards. The requirements for the existing credit do not accommodate these proposed cards.

Budget 2007 proposes to extend the eligibility for the public transit tax credit to accommodate these electronic payment cards. Under this proposal, the cost of an electronic payment card will be eligible for the credit if:

  • the cost relates to the use of public transit for at least 32 one-way trips during an uninterrupted period not exceeding 31 days, and
  • that transit usage, and cost of those trips, are recorded and receipted to the purchaser by the relevant transit authority, in sufficient detail as to allow the Canada Revenue Agency to verify eligibility for the credit.

A one-way trip will consist of an uninterrupted trip between the place of origin of the trip and the destination.

This measure will apply to electronic payment cards issued after 2006.

Weekly Passes

There may be instances where low-income individuals are unable to afford the financial outlay associated with purchasing a monthly pass. Even though they are regular transit riders, they may purchase a series of weekly passes.

Budget 2007 proposes to extend eligibility for the public transit tax credit to accommodate weekly passes where an individual purchases at least four consecutive weekly passes. For the purposes of this measure, weekly passes will include passes that provide a passholder the right to unlimited public transit use within a period of between 5 and 7 days.

Individuals making claims will be required to retain their receipts or passes for verification purposes.

This measure will apply to weekly passes valid for use after 2006.

I am not quite sure how the first measure will actually be implemented because the most likely way a Smart Card will work will be to operate as a limited-time pass.  In effect, you get to ride for some period of time within some bounded area.  This is necessary because the computing and monitoring required to figure out when one “trip” ends and another “begins” is quite daunting in a free-transfer system like the TTC.  Such a capability would significantly increase costs and raise concerns about trip monitoring as an invasion of privacy.

Making Weekly Passes part of this scheme is a welcome and overdue addition.  Now, can we look forward to multiple-trip fare media such as GO’s 10-trip tickets?

The Myth of On-Time Performance

I received a comment from Karem Allen in Durham that belongs in its own thread: 

A friend asked me if I knew why there would be an empty bus following closely to a full bus and my anwer was — so the empty one would be able to jump ahead and pick up riders.

He told me at one time they could leapfrog and be able to help the other drive but are now strangled in policy.
He told me that if a Driver gets 2 early’s in a month he is suspended.  So instead of jumping ahead and taking the riders and let the full one continue the empty one will hang back so as to not be early and of course the stop is empty of people.

Is this still in force?

I did not think buses were on a schedule to be early anyways.

There are a few things going on here worth talking about.

First of all, there is nothing wrong with buses playing leap-frog to handle passengers when they are bunched.  This can even out the load and the buses actually make better time going down the street.  Sometimes, however, the following driver will let the poor sod in the first bus take all the load.  Not fair, but it happens.

Having said that, the TTC does have a fetish for on time performance that can have bizarre results from the customers’ point of view.  This is driven by a measure, reported monthly to the Commission, that was introduced by former CGM David Gunn:  what proportion of all trips operated within 3 minutes of their scheduled times.  This sounds laudable, but like many corporate targets, it skews the very process it is intended to measure. Continue reading

Gas Shortages and the TTC

I received the following comment from Karem Allen who runs the transit_nightmares page on Durham Transit at:

http://www.durhamregion.typepad.com/transit_nightmares

Here is something that never can be studied and is never accounted for:

GAS extreme situations.

My friend and fellow coalition member just called me with the following story.

  • More people were on the GO train then normal- line ups to buy tickets were long as these were brand new riders with no passes or long term tickets. They chose to use transit because perhaps they had not gas or wanted to conserve it. 
  • Upon arrival at Union station they were greeted with broken TTC token machines and out of service lights.

Question– were they down on purpose to force them to pay the cash fare?

Neither systems seem to be prepared to greet the number of people that actually are getting out of the cars.

We will be bringing this incident at the transit forum tonight. People were really mad that they could not buy tokens once they arrived at Union Station.

This is the time to woo the discretionary transit user not drive them away with broken stuff.

Solution could be – more ticket people on hand to cover the increased customer load at both GO and TTC.

Steve:  One thing I have learned in years of looking at large organizations like the TTC is that you should never look for a conspiracy when indifference, bad planning or bad luck can explain a problem.  The real question here is how long the token machines have been down and why.  Can any regular user of Union Station let us know?

I agree that GO and the TTC really need to make an extra effort at times like this, but both organizations have a mindset that they have no spare staff or budget to do anything.  This is dangerous because it can become a strongly entrenched excuse for never even trying.  If the TTC ever reached a point where it had enough funding, enough operators, enough vehicles and no traffic congestion, I am sure they would invent some new reason to explain why the service on Queen Street was still so undependable.

How “Service Standards” Can Kill Transit Improvements [Updated]

Please see the end of this post for additional text. 

Over the past few years, careful readers of the annual TTC Service Plans will notice that more and more requests for new service are denied because they don’t meet the financial criteria.  Today at the TTC we had yet another example, and it’s worth examining to see, in miniature, the problems brought on by blind, formulaic decision-making. Continue reading

Planning for Little Growth

A notorious aspect of TTC budgeting is that ridership projections are stated relative to last year’s budget, not relative to last year’s actual riding.

With a system bursting at the seams, everyone is waiting for the new service coming in the fall when the Ridership Growth Strategy finally starts to kick in.  But, wait a minute, the TTC’s plans are not all they seem to be. Continue reading