Why Can’t I Get On My Bus (II)

Correction August 15, 2018: Off peak service for the Westway branch of 52 Lawrence has been corrected.

In Part I of this article, I reviewed the evolution of bus and streetcar fleet capacity measured by scheduled service over the period from 2006 to 2018. The central point was that there has been little improvement in the overall peak period capacity operated on the bus network for much of the past decade. On the streetcar network, two recent changes – the addition of buses to supplement streetcars and the replacement of old cars by new, larger ones – have provided some peak period capacity growth. However, in both cases, this growth is small seen over the long run. Off-peak service has improved more because the system is not fleet-constrained outside of the rush hours, but there is still a budgetary limitation which affects how much staff are available to operate these vehicles.

In this article, I will review several major suburban bus routes to compare service in January 2009 when the benefits of the Miller-era Ridership Growth Strategy had kicked in with service operated in January 2018. Given the results seen in Part I, it was no surprise that when I compiled this information, many routes have less capacity today than they did a decade ago and improvements where they do exist are not major. That is not a recipe for system growth. How did this happen?

First off, when Rob Ford became Mayor, he rolled back the RGS Service Standards and service just stopped improving. Several off-peak improvements were undone, but these affected periods outside of the range reviewed in Part I (mainly evenings and weekends). Ironically, the streetcar system suffered less because, thanks to the vehicle shortage (even a decade ago), the loading standards for streetcars in the peak period had not changed. There were few RGS improvements to unwind. When John Tory reinstated some of the RGS standards, this allowed growth to resume, but almost entirely in the off-peak period because neither the bus nor the streetcar fleets had spare vehicles.

Another more subtle problem lies in TTC scheduling. As congestion built up on routes, the reaction was to stretch existing headways (the space between vehicles) rather than adding more buses to a route. This responded to the vehicle crunch, but it gradually trimmed service levels across the system. Even though the same number of buses were in service, with fewer passing a point per hour the capacity of service riders saw declined. The TTC made excuses for this practice as simply running buses to the conditions, but the long term effect was to cut service to keep operational demands within the available fleet size.

The balance of this post summarizes the data for each route. The full set of tables is linked below as a PDF.


A few notes about these tables:

  • Services are grouped by corridor because, in some cases, more than one route operates along a street. For example, Lawrence Avenue West has been served by 52 Lawrence, 59 Maple Leaf and 58 Malton (now folded into the 52).
  • Service capacity is shown as buses/hour. The only adjustment for vehicle size is that articulated buses count as 1.5 so that 6 artics per hour is the same, from a capacity point of view, as 9 regular-sized buses. Where a headway is followed by the letter “A” in the tables, this means that artics are operated.
  • In some cases, routes have a branch where every “nth” vehicle takes a longer trip. For example, some of the services running through to York Region have every 3rd, 4th or 5th bus going beyond the “standard” destination. These do not provide net additional service where the branches rejoin in the same way as a branching route where half of the buses go one way and half the other. In other words, if a 5 minute service runs to Steeles and every 4th bus runs beyond on a 20 minute headway, the headway to Steeles is still only 5 minutes, or 12 buses per hour. These cases are noted with an asterisk “*” in the tables.
  • Some routes were affected by the opening of the Vaughan extension. In these cases, data are shown for November 2017, the last set of schedules before the routes changed, so that the evolution of service right up to that point is clear.

The information for these comparisons is from the TTC Scheduled Service Summaries:

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