Cherry Street Day One

The first day of revenue service was beautiful and warm, ideal for tourists and photographers, although service on the 514 Cherry was quite spotty at times with cars running bunched and off schedule.

For anyone trying to find a 514, there was the added challenge that the TTC export to NextBus has not been set up correctly, and the “main” route appears to be from Queen and Broadview to Dufferin Loop with a spur down Cherry Street. This fouls up predictions for stops on the “spur”, and the clever rider must know enough to look nearby on King to see when a car might show up. Then there is the small matter of the claim that the car goes to “Cherry Beach” which I mentioned in yesterday’s post.

An additional issue was the absence of a low floor car among the five scheduled vehicles, although 4421 was running as an extra all day. The problem appears to be that the TTC neglected to flag crews for this route as requiring Flexity training, and so the operators generally can only drive the older high-floor cars. With 4421 running as an extra, it does not appear on NextBus and anyone needing an accesible vehicle faces an indeterminate, long wait while the car makes its 80 minute round trip. This extra will also be crewed with operators on overtime, rather than as a piece of work integrated into the normal schedule.

Yes, we all know there are not yet enough Flexitys to flesh out all of the service, but like 509 Harbourfront, the 514 could be operated with a few cars sprinkled in (well spaced, please) between the CLRVs as a first step. The TTC made a big point of flagging this as a new accessible service, but have been back peddling saying “when we get more new cars”. That’s not what Chair Josh Colle said in the press release two days ago:

“The 514 Cherry Streetcar will reduce congestion and provide more frequent service along the central section of TTC’s busiest surface route, the 504 King. The new route will be served by the low-floor streetcars, which will provide a more comfortable experience for our customers, and add a new east-west accessible route.” – TTC Chair Josh Colle

4421 was the first car out of Dufferin Loop providing an early trip at about 7:30 am, while 4044 was the first car from Distillery Loop at 7:45.

Another aspect of the route that is not working is the “transit priority” part of the signal system. Yes, there are transit signals, but they cycle through whether a streetcar is anywhere in sight or not. This is particularly annoying at King & Sumach which is a multi-phase signal that now includes eastbound and northbound “white bar” call ons for streetcars. These operate whether they are needed or not, and steal green time that could be used for King Street itself where the 504 cars spend considerable time awaiting their signals.

Although the TTC took several stops served by the 514 (and 504) out of service on June 19, they did little to flag this situation at the stops. Old pole cards, some falling off or visible only from one direction of approach, were all that told people the stops were not in service. The usual TTC signs for out of service stops, so commonly seen for construction projects and diversions, were nowhere to be found, and many riders were waiting at the stops (which were served by considerate operators). Some of the streetcars continue to announce these stops, and they remain in the stop list on NextBus and on the TTC’s schedule pages.

Finally, the shelters installed on Cherry Street are of a smaller type that was supposed to have been discontinued as they provide no “shelter” at all. An example is in the photo at Front Street below beside the former Canary Restaurant.

A lot of this may seem like small change, but collectively there is a lack of attention to detail especially on a new route’s launch where current, accurate info should be the easiest to provide. These are the details that annoy riders because the system and its “customer service” cannot be relied on.

The line is quite photogenic, and the real shame is that there is so little of it. When or if the planned Waterfront East streetcar and the link of Cherry under the rail corridor and into the Port Lands will happen is anyone’s guess.

Finally, there has been some discussion on Twitter about the absence of a stop northbound on Sumach at King. The reason for this is evident when one looks at a Flexity sitting where the stop should be: the sidewalk lip is some distance from the car and does not provide the sort of platform one would expect. This creates a safety hazard were this used as a stop, and probably interferes with operation of the wheelchair ramp. In the absence of a stop (and without a sympathetic operator), north to eastbound transfers (514 to 504) must be made at the next stop west on King at Sackville. This is not the most intuitive arrangement for riders, and the configuration of the sidewalk at Sumach should be corrected as soon as possible.

Kvetching About 512 St. Clair

The opponents of the 512 St. Clair streetcar right-of-way don’t miss any opportunity to slag the line. The TTC doesn’t help when it does not fully explain what is going on with this summer’s construction projects, and paints the work primarily as “accessibility” and “new streetcar” related.

A common complaint in Toronto is that nobody co-ordinates construction projects. Well, for those who bother to pay attention to the announcements of such things, co-ordination on a large scale is happening, and St. Clair is part of it. Many projects fit together like a jigsaw puzzle this summer.

  • St. Clair Station bus and streetcar loops require structural repairs that will take from now until late in the year. This has nothing to do with accessibility (the station already is accessible), nor with overhead changes for new streetcars (new pantograph-friendly overhead has been in place since 2011).
  • The ramps leading into St. Clair West Station Loop were not rebuilt during the line’s shutdown a few years ago (this is the only part that was, for some reason, omitted). They are the original installation from the Spadina subway opening and require reconstruction.
  • St. Clair West Station is not accessible, and work on this will begin this summer. However, that has nothing to do with the shutdown for all bus and streetcar routes serving the loop.
  • The overhead within St. Clair West Station must be converted for pantograph operation, but this is work that would typically be done overnight, or at most over a weekend.
  • Presto conversion of St. Clair West Station can be conveniently done while the station is closed, but did not strictly require it.
  • Reconstruction of small sections of the islands on St. Clair is required for proper operation of the low floor cars’ boarding ramps, but these island also require electrical fit-outs for Presto. This work is similar to that was done on Spadina.
  • Track construction at College & Bathurst prevents streetcar operation including access to St. Clair (although if this were the only issue, it would be handled by storing cars at Hillcrest or on the line as has been done in the past). The controlling factor is the ramp construction at St. Clair West. The Bathurst trackage will re-open in mid-July.
  • Work on College Street West by Toronto Water and as part of local street improvements for the BIA requires partial street closures. This has been co-ordinated with TTC trackwork at Bathurst and at Lansdowne.

In all of this, if one wants to knock the TTC, one might ask “why were the islands not done sooner” and “why were the ramps at St. Clair West left so long”. As for the islands, that’s partly a head-scratcher for accessibility, but Presto is a net new requirement. I suspect that the work could be done in under two months, but co-ordination with the other projects makes for one shutdown, not two. The ramps are another matter, and I have never heard an explanation of why this work was not done during the previous shutdown.

As for the replacement bus service running in mixed traffic, yes, that is going to be annoying. TTC does not want to use the streetcar right-of-way understandably because of narrow clearances with the overhead poles and the meandering path the lanes take. Those poles (notably absent on Spadina) were put in despite many questions to the TTC (including from emergency services) about the need for this design. What was really happening was that there was a boffin in the consulting firm working on the new streetscape who wanted the street lighting poles (which traditionally held up the TTC’s overhead) to be spaced further apart than TTC requirements. In the fullness of time, this wasn’t how the street was built (because the illumination level would not have been adequate), but meanwhile the TTC insisted on its own centre median poles except where buses share the right-of-way west of Bathurst.

It wasn’t a technical requirement, it was the combined stupidity of the street designer and the TTC’s sticking with a design that they no longer required. The result we have is a streetcar right-of-way that cannot host temporary bus service.

There is a lot to complain about with the TTC, and I am often criticized for writing more about the negatives than the positives. However, this is a case where a great deal of work has been collected into one set of shutdowns, and that is precisely the sort of thing the TTC and City should be doing.