The idea that TTC staff should be friendly to the public, and the public should be friendly in return, has been around for quite a while.
Back in the thirties (there is no date, but it can be inferred from the content), the TTC ran ads to “talk over some of the methods of helping our men to serve you well and courteously”. They even welcomed comments!
The reference to “our men” and the Peter Witt outline in the logo show this is pre-war, but TTC staff see “motion pictures” as part of their training. Somehow, I suspect they didn’t have the Keystone Cops, and this was the era of “talkies”.
There’s also the old TTC head office address and phone number.