TTC Service Changes Effective March 29, 2015 (Update 2)

Updated February 6, 2015 at 6:10 pm:

A change to service on 1 Yonge-University on weekday evenings was missed in the original version of my condensed version of the changes. This has been corrected.

Updated February 3, 2015 at 11:30 am:

In response to questions raised by the planned changes, I asked the TTC for more details on specific work.

  • At College & Spadina, the platforms used by 506 Carlton will be lengthened, but not widened. They are already wide enough for boarding via the ramps on the Flexities.
  • The 509 Harbourfront route will convert to PoP operation when the Flexities move there at the end of March.
  • Transit signal priority has been or will be restored at various locations on St. Clair:
    • On December 23, 2014, it was restored at Yonge and at Avenue Road.
    • Before March 29, 2015, it will be restored at Deer Park, west of Dunvegan, Russell Hill, Bathurst, Wychwood, Arlington and Caledonia
    • To be completed, but not necessarily by March 29: Ferndale (St. Clair Stn. Loop exit), Christie, Old Weston, Keele/Weston)

The original article from January 31 follows below.

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Those Pesky Metropasses

The TTC Board has approved fare hikes in most categories effective March 1, 2015. [Scroll down in the press release for the details.]

This round included certain changes that attracted debate:

  • Children (age 12 and under) will ride free.
  • Adult Metropasses will change from the equivalent of 49.5 tokens to 50.5 tokens.
  • Cash fares remain at their 2014 level.

Although the “average” increase is advertised as 3.7%, the Metropass holders (who are 40% of the TTC’s customers and account for 53% of all riding) will see an increase of 5.8%.

TTC management has never liked the Metropass and fought hard against its introduction in 1980. Over the years, to encourage use, the TTC reduced the fare multiple (the token equivalent of the pass price) from the original 52 and it eventually dropped to about 48.

Management pushes back, and treats pass holders as people who get too good a deal, also as a captive market who will put up with a larger-than-average fare increase leaving money to offset other fare policies such as free rides for kiddies. They argue that passholders don’t pay their way:

  • Since 2010, the price of a pass has gone up by 17%.
  • During the same period, based on surveys of pass users, the trips taken per pass have gone up from 70 to 75 per month, on average, or 6%.
  • Therefore the price per ride (on average) has stayed at roughly the same level as inflation in Toronto.
  • The effective after tax price of the pass is only 43 fares.

From 2010 to 2015, the cost of a token has gone up from $2.50 to $2.80, or 12%, roughly equal to the imputed increase for pass holders, but this assumes that every pass holder actually is making five more rides a month to offset the higher price. As for the tax rebate, this assumes that a buyer has taxable income against which to offset the transit credit, and passes actually cost the poor more than they do those with taxable income.

Management claims that it is “not economically sustainable to carry an ever-increasing number of trips without the associated revenue to cover the cost of providing those trips” [Budget Presentation, Feb. 2, 2015, page 25] What this statement completely misses is the fact that pass holders make many “trips” that they would not take on a pay-as-you-play basis, or they would creatively cheat on their transfers. Those 75 trips/month do not all represent “lost” revenue, nor do they necessarily push up operating costs through a need for increased capacity. Indeed, pass holders get no credit in this calculation for the much lower cost/trip of fare collection — one monthly transaction, an electronic one for the Monthly Discount Program, no handling of cash (other than one monthly payment for in-person transactions), no tokens to distribute and collect, and no transfers.

There has never been an accounting of the so-called cost of Metropass users to the TTC, and especially not one weighed against the benefits in simplified operations and the social benefit of a fixed, monthly fare.

Oddly enough, management has no worries about “sustainability” when it comes to the inevitable demand that free rides for children will bring, but instead spins this as a way to get future customers into a transit habit early in life.

This is a simple grab for $7-million in extra revenue in the guise of better equity.

In fact, Toronto should encourage more people to use passes as an incentive to ride transit. Being able to take “another trip free” is an important change in how a user views transit, and is similar to a motorist’s view of car use — it’s paid for, I might as well drive.

Unfortunately, the 2015 budget was assembled entirely out of view of the Commissioners who nominally should debate and approve these things. Mayor Tory and TTC Chair Colle simply assembled the media in a schoolyard one brisk morning and announced the new fares with no input from the board nominally in charge. The new fares were not even a campaign promise, quite the opposite.

One ray of sunshine in this procedural murk is that the Commission voted that management should bring back a report in May 2015 on a “vigourous” (later amended to “rigourous”) process for future budgets so that the policy issues affecting them can actually be debated. This is a welcome change, but it should not have been necessary in the first place if the Commission had been doing its job and actively developing policies in public view.

Next year, the TTC and Council will have to address key issues such as:

  • Whether to implement a “two-hour fare”, in effect a limited time pass in place of the current transfers.
  • Whether to implement discounted fares for recipients of social welfare programs.
  • What, exactly, “fare integration” with GO and the 905 transit systems would look like, and who will pay for it.
  • What will a “monthly pass” be in a regional context, and how should it be priced.
  • How will the additional, net, cost of opening the Spadina Extension to Vaughan be absorbed in the budget (an estimated $10m that will have its full effect in 2017).
  • The next round of “customer service improvements” beyond those planned for 2015 are off in remote 2019. Is this acceptable, or should Toronto continue to budget for even better service by, for example, fully restoring the crowding standards to the Miller era?
  • What does “reliable” service look like, and what steps are required from management and staff to make this a reality.

This is much more complex than the smiling, simplistic, good news, bright-yellow-flower world of the previous administration. Is the TTC, is Toronto up to this challenge, or will the major debates be on the choice of tiles for new subway stations?

Nine

Nine years ago, on January 31, 2006, “Steve Munro’s Web Site” appeared. It started small, but has grown to hold over 1,600 articles and 37,000 comments. Some of them have nothing to do with subways or LRT in Scarborough!

First off, huge thanks to my readers who have engaged, sometimes with great vigour, in debates on this site. Some of you are more prolific than others, some make occasional appearances, and some just lurk in the background. The comment threads are what make this more than me talking in a vacuum, and give the articles a life they would not have otherwise. They also have the benefit of honing my arguments and occasionally [gasp!] changing my mind.

Second, thanks to my long time, but about to be ex-host for stevemunro.ca, Trevor Jacques. The site has lived on a few machines in a closet for years, but the traffic outstripped its capacity some time ago. Last year, I decided to move the whole thing over to wordpress.com, and that migration is now substantially complete. The last of the content will come over in mid-February, and I will point my domain name at the WordPress hosted site at the beginning of March. Trevor will get far fewer phone calls from me saying “er, you’re down again” for which I’m sure he will be grateful.

For recent arrivals to this site, you may wonder what Swan Boats have to do with public transit. In a flight of fancy, back in April 2005, my dear friend Sarah Hinchcliffe and I came up with Swans On The Don published as one of the first articles on this site in 2006. Few people acknowledge or understand the vital role that Swan Boats could play, but that is only one of the many setbacks Toronto has seen over the years. This is lonely calling.

When I finally set up a Twitter account, @swanboatsteve was my handle, and that’s the name the WordPress version of this site uses. (After the migration is completed, the old and new site names will be interchangeable.)

Thanks for reading!

Population Density and Proposed Transit Lines

The question of population density has come up in comment threads here in relation to various competing transit proposals.

As part of a planning course at Ryerson, Anthony J. Smith reviewed the SmartTrack and Downtown Relief Lines together with detailed data on population density, income and other measures. His paper Toronto Transit Choices: Evaluation of the Downtown Relief Line + SmartTrack Options including maps is available online at the Healthy City Maps website.

Where Might The Scarborough Subway Go?

The City of Toronto will hold its first public consultations on the proposed Scarborough Subway Extension (SSE) starting on the coming weekend:

Date: Saturday, January 31, 2015
Time: 10:00 a.m. – 12:00 p.m.
Location: Jean Vanier Catholic
Secondary School, 959 Midland
Avenue, Scarborough

Date: Monday, February 2, 2015
Time: 7:00 p.m. – 9:00 p.m.
Location: Scarborough Civic
Centre, 150 Borough Drive,
Scarborough

The primary function of initial meetings such as these is to make sure that what the staff proposes to do actually meets public expectations. In the old days of traditional Environmental Assessments, this was the most tedious part — establishing the Terms of Reference — in effect a study to define a study. That’s no longer part of the official scheme, but some prep work is required to validate the work plan. For the SSE, this is complicated by the desire to get everything done quickly and in parallel with other related studies.

When the SSE was approved by Council as an alternative to the LRT plan then on the table (and still, officially, the signed deal with Queen’s Park), the subway was the only game in town. Talk of significant improvements to GO Transit service in Markham, let alone frequent “SmartTrack” service at TTC fares in the Stouffville GO corridor, had not yet been added to the conversation.

In some ways, the study now getting underway reflects that isolated view of the project — so typical of much rapid transit planning — in that the focus is on one project. However, a parallel study by Metrolinx, the City and TTC will review a wider range of options including how the presence of GO corridor services might affect demand and travel patterns for the SSE. (See Planning for SmartTrack) Necessarily these studies will interact because the selection of a route and stations for the SSE will interact with plans for other rapid transit services.

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Below The Line

TTC capital spending plans suffer from a basic problem: political support for funding of routine maintenance that doesn’t have ribbon-cutting, photo-ops and election prospects has been falling for years. During the same period, demand for transit service, not just for shiny new lines, but for seats on buses, streetcars and subways, has been climbing fast. Two to three percent a year might not seem like much, but when many services see no improvement, or even deliberate cutbacks, things get tight.

This is not news. The shortfall in funding the TTC’s ten-year capital plan was foreseen some years ago, and it appears regularly as part of the City of Toronto’s budgetary handwringing about the growing backlog of work. There is always hope that a new formula, a more enlightened attitude at Queen’s Park or Ottawa, will bring new money to transit and solve this problem once and for all. Meanwhile, the shortfall is, to the degree possible, pushed off into later years of the plan so that the TTC can do the maintenance and rebuilding it needs.

That, at least, was the idea a few years ago, but those “tomorrows” are now “todays” and things have not changed much.

The first problem is that the only consistent revenue stream Toronto now receives from other governments is a share of gas tax, and this is a fixed amount, one that could decline due to population shifts and reduced use of fuel. Over the ten years 2015-2024, no increase in this tax stream is included in the TTC’s budget with the obvious result that gas tax as a portion of transit spending will continue to fall in purchasing power.

The second problem is an ideological standoff over revenue tools. “Give us more money” says Toronto, while Queen’s Park replies “We gave you revenue tools, use them”. This is the same Queen’s Park that is scared to death of using its own taxing powers to fund better regional transportation systems. All governments tell fairy tales about the magic of Public-Private-Partnerships and Tax Increment Financing, schemes designed to hide the fact that costs we should pay today would be financed by borrowing against the future, but in a way that doesn’t use that dirty word “debt”.

This is not a happy situation, but the debate becomes more complex when we actually look at those unmet financing needs of the next decade and beyond. Are all of the projects now on the books reasonable? What is missing? Would additional funding, if it were available, be spent wisely?

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How Unreliable Is My Service? (Updated January 24, 2015)

Fourth Quarter 2014 Update: Results for fourth quarter of 2014 have been consolidated into a new table below.

Route_Performance_Summary_2014Q4

The headway reliability numbers for many routes continue to lie well below the TTC’s targets for bus and streetcar operations.

Routes which have improved by more than 10% since 3Q14 are:

51 Leslie, 60 Steeles West, 125 Drewry, 126 Christie, 172 Cherry Street, 198 UTSC Rocket, 301 Queen Night, 322 Coxwell Night, and 512 St. Clair

Routes which have declined by more than 10% since 3Q14 are:

35 Jane, 36 Finch West, 55 Warren Park, 66 Prince Edward, 87 Cosburn, 88 South Leaside, 97 Yonge, 109 Ranee, 111 East Mall, 122 Graydon Hall, 133 Neilson, 141 Downtown via Mt. Pleasant Express, 160 Bathurst North, 161 Rogers Road, 162 Lawrence-Donway, 195 Jane Rocket, 224 Victoria Park North, 502 Downtowner and 508 Lakeshore

A few items worth noting:

  • Service quality has declined considerably on both of the Jane routes despite a recent reorganization into local and express services, and adjusted running times to match actual experience.
  • Reliability of the Blue Night services continues to be poor at a time when (a) there is no “congestion” on most routes as an excuse for delays, and (b) reliability is of particular importance to riders.
  • The 501 Queen car at 52% (nothing to crow about) is more reliable than the Downtown Beach Express Bus at 45%.

Looking at the data over a two-year period, a very long list of routes has seen a decline of more than 10% in headway reliability. Only a few routes, mostly night services, have improved by more than 10% since 1Q13:

  • 10 Van Horne, 52 Lawrence West (which has been reorganized since 1Q13), 90 Vaughan, 102 Markham Road, 117 Allness, 171 Mount Dennis, 301 Queen Night, 303 Don Mills Night, 308 Finch East Night, 309 Finch West Night, 311 Islington Night, 322 Coxwell Night, 353 Steeles East Night and 385 Sheppard East Night

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Does The TTC Use “Safety” As An Excuse For Inept Management?

At the TTC Board meeting of January 21, there was a presentation based on the report Safe Service Action Plan that included several actions and proposals that are intended to improve the safety of TTC operations. The context for this report is that there have been a number of high profile incidents involving TTC vehicles in the recent past.

During 2014, two pedestrians died after being struck by streetcars. Then, in the latter half of 2014 several video recordings were made public of TTC bus operators running red lights. In response to these incidents, the CEO initiated a review of operator training, supervision and relicensing as well as a communications campaign to reinforce the need for operators to drive defensively and to adhere to the rules of the Highway Traffic Act.

Towards the end of 2014, an adult woman and a 14 year old girl died as a result of injuries in separate incidents after being struck by a TTC bus making a turn. Given the very serious nature of these tragic events, the CEO directed that the review already under way be expedited and that it include consultation with other operators for comparison and to seek out best practice. [pp 1-2]

Broadly speaking, the proposals can be grouped into three sets:

  • Operator training and recertification, including an emphasis on safe driving.
  • Monitoring systems to track and record road conditions with a view both to increase evidence when accidents occur, and potentially to monitor driver behaviour.
  • System review including issues such as stop placement, identification of accident “hot spots” and causes, and improved investigative techniques.

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Where Is The Centre of Scarborough?

Everyone knows that the Scarborough Subway will run east from Kennedy Station, veer north at Danforth Road, and then go straight up McCowan to Sheppard. Right?

At Toronto’s Executive Committee today (Jan. 22), a major item of discussion was the study plan for SmartTrack. As previously reported, this will include a review of the effect of SmartTrack and the companion Metrolinx RER plans on other projects including the Yonge Relief Study and the Scarborough Subway.

As things turn out, there is now a worry that SmartTrack will draw so much riding from the nearby subway line that it will no longer be viable. Whatever can we do?

The answer, believe it or not, is to extend the study area further east looking for a new home for the subway far enough from SmartTrack that the subway has a chance of surviving on its own. Markham Road, 1.7km further east, could raise the attractiveness of the subway to some parts of Scarborough, but it would also move the line well away from Scarborough Town Centre and development plans for the lands around STC.

With an extra roughly 2km of line to reach Markham Road, the project may never reach across the 401 to Sheppard Avenue unless a very generous angel adds to the City’s share of the project cost.

Does this make sense? Yet another route would be included in the subway study in the hope that it will eke out enough ridership if it lies further east. What does this say about any claims the McCowan route is best because of the areas it serves?

This is what passes for planning in Scarborough, and it shows that the subway advocates are far from certain that their project has lasting, solid support.