TTC Meeting Wrapup for June 24, 2013

Aside from the King Street transit lanes and the new streetcar rollout plans (covered elsewhere), there wasn’t much else on the agenda for the TTC Board (as it now styles itself).

One procedural change was that there are no longer any printed agendas for the meeting — reports are available only online.  If you’re not carrying a device that can display them easily, you’re flying blind making sense of the meeting.

CEO’s Report

Ridership for reporting period 4 (mainly the month of April) was 1.1% below budget, but 2.2% above the corresponding period in 2012.  Poor April weather (an unusually cold early spring) was blamed for the shortfall.  For the last twelve months (May 2012 to April 2013), ridership is up 2.4%.

For the year 2013, ridership is expected to be at the budgeted level of 528-million.  However, the average fare is lower than projected because of higher pass usage, and the revenue projections are down by $2.0m.  This is offset net savings in expense lines.  On the entire budget, this is a variation of less than 1.5%.

Yonge subway reliability has fallen due to ongoing issues with TR train reliability, “workforce availability”, passenger-related delays and fires at track level.

There has been no update on problems with the TRs beyond “we’re working on it”, and the time is overdue to ask whether the goals for reliability have been set too high.  Without a detailed report on the situation, there is no way to know whether the trains have chronic, difficult-to-solve problems, or if we can expect some resolution.  (According to minutes of an Advisory Committee on Accessible Transit meeting (ACAT), TTC staff have no prognosis for correction of the TR platform leveling problem that makes trains inaccessible.)

36 of the 70 TR trainsets on order have been accepted for service.  This leaves 34 trains still in the pipeline to hit early 2014, although the last 10 of the trains are intended for the Spadina extension that will not open until 2016.

“Workforce availability” is an odd term to use considering that overall attendance rates at the TTC are supposed to be improving.  Punctuality is affected by a number of factors including the effect of many small delays, but also by extended times required for some crew changeovers.  The TTC needs to sort out which effects are strictly due to staff and which to other factors.

The reliability index for Bloor-Danforth is also dropping, but still runs at a higher level than the Yonge-University-Spadina line.  The TTC does not break out the various sources of delay by line to report which problems exist system wide and which are more prevalent in certain locations.

SRT performance has been quite good since October 2012 when schedules were changed to reflect the actual capabilities of the aging technology.

Surface route performance for both modes is above the rather generous target levels, but we know from the Quarterly Report published earlier in 2013 that overall headway adherence is quite bad on some routes.  This is no surprise to anyone who looks at vehicle monitoring data.

Elevator and escalator availability continues to get a high rating, although, as I understand things, this is based on a once-a-day report of status.  There is no report of the prevalence of outages or their duration.  This is rather like looking out the window, seeing one bus, and deciding that all is well with the transit system.

A few new Sunday shutdowns of the subway have been announced in this report:

  • June 29 from Wilson to Downsview for track installation.
  • July 7, 14 and 28 for beam installation on the Prince Edward Viaduct.  This work is normally done during the night-time shutdown, but a provision for opening the subway later than normal gives more time to complete planned work.

Details will be announced for each planned shutdown.

Change Orders for Design Costs on the Spadina Extension

Four reports requested substantial changes in the contracts for design work at Steeles West, Vaughan Corporate Centre, Highway 407 and York University stations.  The magnitude of the changes attracted questions from the Board.

According to staff, TTC practice is to award design contracts based on interim amounts with change orders issued along the way as required.  A contingency budget line provides funding for these changes.  Some of the costs will be recovered from third parties such as York Region and GO Transit/Metrolinx who asked for design changes in the originally completed plans.  Other costs were incurred to reduce construction expenses and keep stations within the project’s budget.  The degree to which this may have compromised the original designs is unknown.

Oddly, some of the extra costs cited by staff were for activities at Finch West and the new Downsview/Sheppard West stations (changes to suit GO and the Finch West LRT project).  Neither of these was the subject of the four reports on the agenda.

CEO Andy Byford wants to improve the reporting of large project budgets and costs, but does not expect to have a proposed scheme for doing so until fall 2013.

Steeles East Night Bus

The Board approved the proposed extension of the 353 Steeles East route from Middlefield Road to Markham Road effective August 4, 2013.  This extension uses up excess running time in the current schedule and requires no extra buses.

Ossington Bus / Hellenic Home for the Aged

The TTC has been requested to divert the 63 Ossington bus to a home for the aged which is north of Davenport up a steep hill on which seniors have difficulty walking to service on the main street (see map in report).  A decision on the matter has been put off to July 24 to allow for meetings between staff and those requesting the change.

The staff report recommends against this diversion which was requested through Councillors Mihevc and Fragedakis.  Mihevc should know better as a former member of the TTC Board.  Off-route diversions are the bane of transit operations and compromise the benefit of straight routes for passengers.

It is worth mention that this home was built off of the Ossington route some decades ago, but long after the route was established.  The policy decision is whether transit routes should be tweaked to serve such sites, and whether the Board has the political backbone to say “no” when the greater good of the route and the precedent for future requests are at stake.

Bicknell Loop

The property at which the Rogers Road car, originally part of York Township Railways, ended has been declared surplus to TTC requirements.  Buses on this route use the nearby Avon Loop on Weston Road.

TTC’s Five Year Plan Reviewed

TTC CEO Andy Byford was hired by former chief Gary Webster to modernize management practices and provide focus to an organization that had lost its way.  Thanks to Webster’s ousting at the hands of the subway-loving, LRT-hating Mayor Ford, Byford unexpectedly found himself top dog.  After a year in Toronto, Byford released his five year corporate plan on May 29, 2013.

Those of use who follow the TTC closely have heard a lot about this plan as a centrepiece for the future of our transit system.  Byford’s talks at meetings around the city, most recently a Town Hall presented by Councillor Josh Matlow on the eve of the plan’s release, raised expectations for a major document, a fundamental shift in how the TTC would operate.  If this were a summer movie release, Byford’s appearances would be the equivalent of ever more tantalizing trailers and “sneak peeks” at what would come.

The plan’s release was something of an anti-climax — a press release via web and email, no additional information, no political feedback to indicate support.  The TTC board discussed the plan in its private session at their May 24 meeting, but made no public comment.  Internally, the plan was launched at staff meetings that will continue over coming weeks to reach throughout the 12,000-strong company.

Media attention is, to be generous, muted with the story completely submerged under the Ford follies at City Hall and the Metrolinx Investment Strategy.

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TTC Meeting Preview: February 25, 2013 (Update 2)

Update 2 on Tuesday, February 26, 2013 at 10:00 am:

Additional information from presentations and debates at the Commission meeting has be added to this article.

The Toronto Transit Commission will meet on Monday February 25, 2013.  This month’s agenda is a tad on the thin side, but there are some reports of interest.

  • CEO’s Report (updated)
  • Status Report on TTC Accessible Services
  • Second exit planning & consultation / Response to Ombusman’s report
  • Leslie Barns connection to Queen Street
  • Accommodating strollers
  • Purchase of 126 articulated buses (updated)
  • Amending the Automatic Train Control System contract to include Spadina/Vaughan extension (updated)
  • Update on Bus Servicing and Cleaning Contract (new)
  • Deputation by Merit OpenShop Contractors Association of Ontario (new)

There was also a presentation on new shelter maps and stop poles.  This item is likely to generate a strong response in the comment thread, and I will create a separate article for it.

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TTC November 2012 Meeting Wrapup

At its November meeting, the TTC considered various matters other than the 2013 budgets on which I have already reported.

New Commissioners

The new “citizen” members of the TTC were sworn into office: Maureen Adamson, Nick Di Donato, Alan Heisey and Anju Virmani.  Ms. Adamson was elected Vice-Chair of the Commission under a new Council-approved structure where the Vice-Chair is chosen from the citizen member ranks.  At this point we know little of where the newcomers will take the Commission beyond background articles such as one in The Star.

Although they may claim to be focused on customer priorities, whether this will survive the political onslaught of budget constraints and the organizational morass of “TTC culture” remains to be seen.  Commissioners tend to catch a “TTC disease” when it becomes easier to defend what the TTC has done and the official management outlook than to ask difficult questions, publicly, about how things could be better.  At least there is a CEO in place whose goals lie in improvement, not in justifying more of the same.

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Zero Percent Is Not Acceptable

Recent press coverage of the opening salvos in Toronto’s 2013 budget process tell us that the Budget Chief, Mike Del Grande, is trying for another year in which he, the Mayor and the City Manager dictate a zero percent increase in city funding to all agencies.  This is not playing well with some members of Council according to The Star, and with some luck this will extend to boards of agencies like the TTC.

The dynamics of Council have changed since the 2012 budget launch a year ago when the Mayor and City Manager issued a zero-percent edict and drove through cuts to many city services while claiming a massive, if fictional, deficit threatened the city’s integrity.  Trying for a repeat performance may play well as part of the already-in-progress 2014 election campaign, but such an attempt runs counter to the will of many on Council.  This is a delicate time for management at the City and its agencies like the TTC, and the leadership for a different world view must come from Council and the agency Boards.

This will not be as easy as holding a press conference to announce a $30-billion plan for a fairytale network of rapid transit lines that would be paid for through as-yet unknown future taxes and contributions from other governments.  This is the real world where the City and its agencies must raise real money from existing revenue streams today, must make decisions that will affect real service levels today, must be prepared to fight for policies that will deliver results today, not decades in the future.

The Operating Budget in Brief

The Operating Budget covers the day-to-day cost of running and maintaining the transit system.  Major repairs, new vehicles and infrastructure come out of the Capital Budget (about which more later).  Generally speaking, expenses and funding cannot be moved between the two budgets.

2012 Budget (Revised)        Operating     Wheel-Trans
                               ($m)          ($m)
Farebox & Other Revenues      1,069.9           5.3
Expenses                      1,444.0         100.2
Subsidy                         374.1          94.9

2012 Projected

Farebox & Other Revenues      1,076.6           5.3
Expenses                      1,447.4         101.4
Subsidy Required                370.8          96.1
Subsidy Available               374.1          94.9
"Surplus"                         3.3        (  1.2)

Source: CEO's Report for April 2012 (Published June 2012)

The projected figures are always different from the budget for various reasons.  The most common is that expenses never work out exactly as expected due to actual conditions including unexpected changes in major cost centres such as fuel and vehicle repairs.  Some details are in the CEO’s report (see compendium of links at the end of the article).  Revenue is affected by ridership, but can also be hurt or helped by fluctuations in advertising and rent revenues.  While these are small numbers in the larger budget scheme, all of the political debates about transit funding revolve around such small amounts and discuss service cuts or adds in millions of dollars.  A bad year for ad revenue coupled with a Council unwilling to backstop the loss with subsidies translates to worse service for riders.

The 2012 budgets were amended twice.  In June 2012, Council approved increasing the regular expense budget by $2.1m to provide additional service beginning this fall with funding to come from increased revenues.  Earlier, when the Commission was still dominated by Ford-friendly appointees, an attempt by Council to fund $5m in added service was thwarted by the Commission who diverted the funding to Wheel-Trans.

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Goodbye to the H4 Trains

For all the lovers of non-air conditioned trains, noisy ceiling fans, but comfy seats, Friday, January 27 will be the last run of the H4 class cars on the TTC.

Run 64 will leave Greenwood Yard eastbound at 7:27am to Kennedy, make a round trip to Kipling, and then run back to the yard at 9:44.

As more of the Toronto Rocket trains enter service on Yonge, they will replace the H5 and H6 fleets, and the BD line will become an all T1 route.  The last of the TRs now on order are for the Spadina/Vaughan extension opening in 2015.

Understanding TTC Project Cost Creep

The recent TTC meeting saw Commissioner Minnan-Wong digging into questions about rising costs on two TTC projects, the design of Finch West Station and the resignalling of the south end of the Yonge subway.

Reports asking for increased spending authorization come through the Commission quite regularly, and Minnan-Wong has raised the question of “out of control spending” at Council on past occasions.  Just to declare my political leanings, I have never been a fan of the Councillor, even though there are certainly legitimate questions to be asked when project costs rise unexpectedly.

Unfortunately, Minnan-Wong tends to approach these issues as if someone is trying to pull the wool over his eyes and implies outright incompetence as the starting point for discussion.  This approach brings more confrontation than information.  Let’s have a look at the two projects in question and consider how information about them (and their many kin in the overall budget) might be better presented.

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TTC 2011 Capital Budget

TTC management unveiled its Capital Budget and 10-year forecast on January 12 with a presentation to the Commission, and followed up with a presentation at the City’s Budget Committee on January 14.

Online information about the budget is incomplete.  More troubling, however, the “Blue Books” which contain the details of all capital projects have not yet even been issued to members of the Commission, let alone Councillors or, it would appear, the City’s Budget Analyst who is supposed to digest all of this on Council’s behalf.  Full consideration of the TTC budgets was held over to January 20 by the Budget Committee to await the Analyst’s Notes.

TTC Capital Budget Report

Appendix A: Ten Year Summary

Appendix B: Sources of Funding

Appendix C: Project “Packages” For New Funding Requests

Presentation to City Budget Committee (See Pages 49-70)

Meanwhile, the TTC presented a budget with previously unknown major capital projects and additions to existing ones, but with little explanation of why they are here.

Oddly enough, the City’s Executive Committee only yesterday was in turmoil over unexpected increases in the cost of hosting the Pan Am Games due to unplanned costs for soil remediation and the fact that the project estimate was in 2008 dollars.

The TTC would do well to understand that surprises in budgeting will not be warmly greeted by the City, and moreover that they can have a compounding effect of squeezing available funding for other projects.

In this article, I will give an overview of major points in the budget along with specific comments on a few major issues.  When the “Blue Books” become available (expected later this week) and I get a chance to review the full budget, I will write on major topics such as subway fleet planning and system expansion in detail.

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