This article is an update from a previous review of travel times on the Jane corridor which is currently under study in the RapidTO program. Red lanes are proposed between Eglinton and Steeles both ways. The southern limit is defined both by the change in roadway cross section in the older part of the city, and by the future split in bus service at Eglinton to feed into Line 5 Crosstown.
Scheduled Service and Ridership
A common claim by the TTC and City is that service on the bus network is restored to or better than pre-pandemic levels. This is not true.
The measurement used is bus hours, but actual frequency of service is the metric riders experience. Total bus hours might be “back to normal”, but these are distributed differently now than in 2019 with some of the restoration going to longer travel and recovery times. These might contribute to service reliability, but with lower scheduled capacity (buses/hour).
Service in November 2019 compared to February 2025 (the schedule in effect in August 2025) was generally better than it is today.
| Buses / Hour L Local X Express | 2019.11 M-F | 2025.08 M-F | 2019.11 Sat | 2025.08 Sat | 2019.11 Sun | 2025.08 Sun |
|---|---|---|---|---|---|---|
| AM Pk M-F | 12.9L 8.0X | 10.0L 5.0X | ||||
| Midday MF | 8.6L 6.3X | 8.0L 4.0X | ||||
| PM Pk M-F | 12.0L 6.2X | 10.0L 5.0X | ||||
| Early AM S-S | 7.1L 6.0X | 6.0L | 2.0L | 3.0L | ||
| Late AM S-S | 6.0L 6.7X | 6.0L 6.0X | 6.0L 6.7X | 6.0L 6.0X | ||
| Afternoon S-S | 8.0L 6.7X | 8.6L 8.6X | 6.0L 7.1X | 7.5L 7.5X | ||
| Early Eve | 6.9L 6.7X | 8.0L 4.0X | 8.6L 6.7X | 7.5L | 8.6L | 7.5L |
| Late Eve | 6.7L | 6.0L | 7.1L | 6.0L | 6.3L | 6.0L |
The tables below are taken from the November 2019 and July 2025 TTC Scheduled Service Summaries show the corresponding service designs. Within each group, the fields are:
- Number of assigned vehicles
- Frequency of service
- Travel time
- Terminal recovery time
- Scheduled speed (km/h)
Changes in service levels are affected by scheduled speed, frequency and recovery time. Note that recovery times in 2025 are more generous than in 2019, and travel times have also increased with a corresponding drop in scheduled speeds. In some cases, the number of buses (and hence bus hours) goes up, but the level of service goes down because of slower operation.




RapidTO plans for Jane seek to shorten travel times between Steeles and Eglinton, but the benefit varies. Terminal departures are irregular, although much of that variation is permitted under the Service Standards. RapdTO’s supposed contribution to regularity is that buses will be able to stay more or less “on time”, but unless departures at terminals are better managed, service will still begin trips irregularly. On the current 6′ peak headway, the standards allow a 50% fluctuation from 3-to-9 minutes, and this can make a huge difference in wait times and vehicle crowding.
All-day ridership reported in past years is summarized below. As of Fall 2024, ridership was still well below the 2019 level.
| All-day Riders | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|
| 35 Jane | 31,085 | 26,082 | 20,334 | 24,840 | 28,808 | 25,820 |
| 935 Jane Express | 13,749 | 7,965 | 10,645 | 10,034 | 11,644 | |
| Total | 44,834 | 26,082 | 28,299 | 35,485 | 38,842 | 37,464 |
We do not know how much ridership growth might be constrained by service capacity and reliability, as opposed to changes in actual demand. The TTC projects large growth from improvements in travel time and reliability with RapidTO, but with no commitment to increased capacity. This claim is difficult to believe.
I asked the TTC for the methodology behind its calculation of RapidTO ridership growth on July 28, but have received no details as of August 11. (The request was for Dufferin and Bathurst corridors where the TTC makes similarly optimistic projections, but the same issue applies to Jane.)

The remainder of this article updates previously published data about travel times on Jane starting just before the pandemic in November 2019 up to July 2025.
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